Ben Unsworth

@benunsworth.co.uk

User centred design in government. parkrun tourist A4418. Director of Digital and Tech for Kingston and Sutton councils.

A close friend is at risk of redundancy, as part of a clumsy global mega corp re-org. He leads data science and AI implementation in a large telco. Very hands on with building and implementing stuff from boring ML to shiny new LLM stuff. Where do people look for jobs these days? Is it all LinkedIn?

Lovely day at Chessington World of Adventures, with the small caveat that paid fastrack tickets are bullshit. If I was king for a day, I would end this practice.

House move making some progress, lawyers are lawyering. Next major admin is schools. It’s 2026 and the online experience is still appalling. Why are you making me interact with a GIS tool? Completely unusable on mobile. Let me put a postcode in a field and have a list of results returned please.

A screen shot of a schools finder service that’s unusable on a mobile browser. Overlapping menus preventing selection of options on what looks like an iframe of an ESRI mapping service.

My local council has replaced the main search bar with an AI chat and I don’t like it. I’m just not convinced every interaction needs to be a bloody chat. The integrations with some back office systems is neat, I’d just like to see a new UX paradigm for this stuff

OK, this is an unlikely ask: is anyone in S London willing/able to lend an MTB/gravel bike for next weekend, suitable for someone about 5ft 9in? Reasons/justification/location in next post. In return: a cleaned bike/eternal gratitude/nice bottle of wine/even some cold, hard ££ if preferred.

Selling house and already suffering idiots in the first week. Feedback: we really want an open plan kitchen and dining room. Maybe look at the photos and floor plan of the Edwardian cottage before you book a viewing?