Columbia Business School

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“Social media is like a public square,” says Assistant Professor Dante Donati, and users take to the comment section the way some residents attend a town meeting. They can get raucous, and the extra negative remarks can change the tone of the whole room. business.columbia.edu/insights/cou...

Why courting outrage on social media can backfire | Columbia Business School

Negative comments on social media posts may create initial buzz but often result in a bust for the bottom line.

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The CBS course "Leadership Intelligence in the AI Era" explores the importance of human discernment. "When you talk about AI fluency, it is really the difference between 'What the tool does' versus 'When you should use it,'" says Professor Oded Netzer, one of the class's instructors.

Teaching the leadership skill AI can’t replace | Columbia Business School

At Columbia Business School, “Leadership Intelligence in the AI Era” teaches managers to carry human judgment into data-saturated organizations.

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At a recent Columbia Business School event hosted by the Tamer Institute's Sustainable Operations Initiative, a panel of Nestlé executives shared how global operations are evolving. Their message: The mission hasn't changed. But in many ways, the world has.

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Professor Paul Ingram's research on prioritizing values shows that it's useful to move beyond generalities. Define your values and then rank them, so you know what matters to you most. That way, you can make difficult decisions by referring to your priorities. https://bit.ly/3SBvGQ4

How To Clarify Your Values And Lead Without Compromise

For workplace (and personal) effectiveness, values must be more than wall posters in the employee cafeteria. Here are tips on making values come to life.

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CBS recently hosted a symposium where top academics from schools across the U.S. convened to discuss how, in the age of AI, grad students should prepare for a job market that's changing faster than new roles can be defined. Check out 3 major takeaways from the day here: https://bit.ly/4esW1Y9

In the age of AI, the MBA must go ‘one level deeper’ | Columbia Business School

At The MBA Transformed? AI and Beyond symposium, Columbia Business School convened top academics to explore 3 ways AI reshapes business education.

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Better AI, better outcomes? Not necessarily. Smarter algorithms don't always produce superior results, according to new research from Assistant Prof. David Holtz. The difference between good results and great ones often comes down to what AI is optimized to achieve.

Why better AI doesn't always mean better outcomes | Columbia Business School

Users who adapt their prompting strategies can capture dramatically more value when generative AI tools improve, especially on tasks that require precision and control.

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The most revealing part of an earnings call isn't always the numbers. It can be what happens when executives go off script. The way leaders respond under pressure can reveal valuable information, new research from Columbia Business School Assistant Prof. Wei Cai shows—and investors pay attention.

What nearly 80,000 earnings calls reveal about executive leadership | Columbia Business School

Leaders who ‘pass the mic’ to their colleagues and show cooperation during meetings are more likely to be promoted to CEO on average, according to new Columbia Business School research.

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The world's biggest sporting event comes to North America this summer. Beyond the global attention, what will the World Cup mean for business? At The Columbia Global Football Forum, soccer industry insiders unpacked the economic opportunities and lasting effects of the tournament.

The 2026 FIFA World Cup is a market test for U.S. soccer | Columbia Business School

At Columbia Business School’s Global Football Forum, leaders from across the soccer community examined how the World Cup can translate the sport’s commercial growth into lasting impact.

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How can new entrepreneurs stand out in the age of AI? As part of NY Tech Week, CBS brought Andreessen Horowitz Partner Bryan Kim in to address that question for a standing-room-only crowd. He was joined by Assistant Professor Mattan Griffel as well as Perpetua Founder Jacqueline Deprey '26.

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Nominations are now open for the 2026 Deming Cup for Operational Excellence! Each year, CBS's Deming Center for Operational Innovation and Excellence honors executives whose leadership has advanced operational distinction and fostered a culture of continuous improvement.

What's the best advice the Class of 2026 received around graduation? 🔹 Don't optimize for a life you don't actually want 🔹 Don't mistake change for failure At CBS's 2026 Commencement, alumni entrepreneurs Deepak Narula '89 and Cyrus Massoumi '03 expanded on these and other key points:

Don’t optimize for a life 'you don’t actually want’ and 4 more key takeaways from the 2026 Commencement speakers | Columbia Business School

Deepak Narula ’89 and Cyrus Massoumi ’03 urged graduates to lead with purpose, resilience, and the courage to keep refining their path.

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The most revealing moment on an earnings call might not be an executive's answer, but instead the question they didn't see coming. Research from Assistant Professor of Business Wei Cai examines how "curveball" questions expose uncertainty, test leadership under pressure, and shape market reactions.

Markets learn the most when executives are forced to improvise | Columbia Business School

A new study using a language-based model finds that “curveball questions” can force executives off script, revealing signals investors quickly seize on.

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If you want to be taken seriously as a competitor in a crowded field, ambition alone isn’t enough. The leaders who advance fastest are those who back up their vision with action and execution, according to former Estée Lauder CFO Tracey Travis '86. https://bit.ly/49i2i77

‘Put your money where your mouth is’: The path to the top | Columbia Business School

Former Estée Lauder CFO Tracey Travis reflects on how leading a struggling Pepsi bottling unit became the defining risk that shaped her path to global leadership.

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