Rory Madden
@rory.zeroblockers.com
Founder of UXDX and ZeroBlockers Framework. Figuring out how to help teams build better software faster.
Great surprise seeing one of my articles in a newsletter I read every week. If you don't subscribe yet, you should.
Adrian Howard@adrianhoward.com · last yr.Some fun stuff on team structure and power dynamics in this issue 👇🏻 mailchi.mp/af4f69587888... Including work from @producttalk.bsky.social, @jadegarratt.bsky.social, @rory.zeroblockers.com, @brwngrldev.bsky.social, @tastapod.com, Cansu Kavili-Örnek, Anna Ciula, @aleixmorgadas.dev, & others
I've been hearing a lot about different programming workflows to make full use of LLMs, but I want in-depth accounts of how it works. This blog by Harper Reed is exactly what I've been looking for. harper.blog/2025/02/16/m...
My LLM codegen workflow atm
A detailed walkthrough of my current workflow for using LLms to build software, from brainstorming through planning and execution.
harper.blog
Want to start running #ux research interviews but don't know how? When it comes to understanding people's true motivations there is no better interviewer than Bob Moesta. He outlined his approach in the book Demand Side Selling. Here is a quick overview 1/8
Messy workflows slowing you down? Priceline’s Aadi & Anthony reveal how #Server-DrivenUI transformed their process into a "#Product superhighway." Alignment, governance & cultural shifts made it possible. Watch Aadi & Anthony break it down: https://uxdx.com/session/server-driven-ui-at-priceline/
#Documentation needs more love! After doing customer #ux interviews, you need to document insights before your memory fades. But what's the best way to do it? Let's break down how to create better interview snapshots 1/8
If we can't ask what people want in #ux #research interviews how are we supposed to find out what features to build in our products? Luckily there are other, better questions that we can ask. Let's go through 5 different question types that deliver better insights 1/8
Rory Madden@rory.zeroblockers.com · 2y agoWhy Can't We Just Ask People What They Want? Wouldn’t #ux research and #product development be easier if we just asked customers what they want and delivered it? Turns out… not so much. 🧵 [1/9] https://blog.zeroblockers.com/p/why-can-t-we-just-ask-what-people-want
Great example of how amazing stuff can happen when people are flying below the radar - in this case building a #design system on borrowed time. It might seem risky but a lot of execs are really happy when people take initiative
UXDX@uxdx.com · 2y agoGetting funding for a design system is tough. @alexanderwilson.bsky.social, VP, Design Systems Manager at @troweprice.bsky.social, explains how they borrowed capacity from other teams to build an MVP, prove value, and secure stakeholder buy-in. #DesignSystems #GrowthStrategy #UXLeadership
Loving the practical example on how to do real #ux user research that goes beyond the theory. Thanks @alistapart.bsky.social for sharing
UXDX@uxdx.com · 2y agoToday's Insight: How can you reduce bias in #UserTesting? Alla shows how #collaboration leads to less bias, better research and impactful outcomes. Level-up your testing process! https://alistapart.com/article/collaborative-user-testing-less-bias-better-research/
How do you ensure your usability tests always succeed? Nikki’s guide covers prep to post-test analysis, making your tests efficient & impactful. Fun, quick read here: https://dscout.com/people-nerds/never-fail-usability-test #UXDesign #UsabilityTesting #ProductDesign #UXDX
Your Never-Fail Usability Testing Checklist
Make sure every usability test goes off without a hitch. We’ve built a robust checklist to ensure you’re prepared for everything prior, during, and after…
dscout.com
Why Can't We Just Ask People What They Want? Wouldn’t #ux research and #product development be easier if we just asked customers what they want and delivered it? Turns out… not so much. 🧵 [1/9] https://blog.zeroblockers.com/p/why-can-t-we-just-ask-what-people-want
Why Can't We Just Ask What People Want?
Product development would be so much easier if we could just ask customers what they want and then deliver that for them. In fact, a lot of companies do just this. The only problem is that what people ask for is rarely what they actually need.
blog.zeroblockers.com
Great summary of @alexanderwilson.bsky.social talk at UXDX USA 2024 (@uxdx.com) about how they shifted from building a design system at @troweprice.bsky.social to building a product that internal teams love!
UXDX@uxdx.com · 2y agoWant to know how @troweprice.bsky.social transformed their design system into a thriving internal product? @alexanderwilson.bsky.social shared how they stopped treating it like a "project" and started running it like a business... [1/9]
Finally, a perfect use for AI. “O2 has created human-like Daisy, an AI 'Granny' to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long as possible.”
AI Scambaiters: O2 creates AI Granny to waste scammers’ time
O2 has created human-like Daisy, an AI ‘Granny’ to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long a...
youtube.com