Performance = Awareness + Responsibility Without awareness, you don’t know what to focus on. Without responsibility, you don’t respond or lean far from what’s apart of you. This simple equation is all you need to create high-performance environments.

Here’s a mental hack for leaning into hard conversations. Focus on the first 30 seconds. If you get the first 30 seconds right, the conversation will take care of itself. And even if the rest of the conversation is difficult, well, at least you had it.

Bad managers are seagulls. They fly in. They make a lot of noise. They crap over everything. They fly away. Don’t be a seagull.