UXDX
@uxdx.com
UXDX USA: 12-14 May, New York UXDX EMEA: 19-21 May, Berlin A cross-functional conference for empowered product teams. Berlin & New York Product | UX | Design | Engineering uxdx.com
Can you really chat your way to reliable software? Daniel De Laney says no. AI coding tools need more structure—chat UIs lack the precision. Dev work needs clear docs, not scattered logs. https://danieldelaney.net/chat/ #AI #DevTools #Programming #UXDX
Chat is a bad UI pattern for development tools—Daniel De Laney
You don’t want to have a conversation with your computer, you want to build.
danieldelaney.net
Struggling with tough team decisions? HBR offers 5 key questions: 1. Cost of inaction? 2. Potential regrets? 3. Overlooked options? 4. Success metrics? 5. Reversible? Frame better choices. https://hbr.org/2025/02/5-questions-to-help-your-team-make-better-decisions #DecisionMaking #Leadership #UXDX
https://hbr.org/2025/02/5-questions-to-help-your-team-make-better-decisions
hbr.org
Product direction needs commercial alignment! @arnekittler.bsky.social discusses connecting products & GTM using frameworks like the Decision Stack. Ensure your strategy translates to revenue & team success. https://www.thedecisionstack.com #ProductStrategy #Alignment #UXDX
the Decision Stack
The Decision Stack is a mental model for strategic alignment – empowering everyone in your organisation to make better decisions, faster.
thedecisionstack.com
Mindless scrolling or meaningful engagement? Swati Goyal explores how holistic content strategy + user agency = loyal users. https://uxdx.com/blog/the-engagement-dilemma-how-to-keep-users-hooked-without-causing-fatigue/ #UXDesign #Product #UXDX
The Engagement Dilemma: How to keep users hooked without causing fatigue
Balancing deep engagement with healthy consumption experience In the digital age, engagement is the holy grail of user experience. As social media platforms, we are constantly seeking ways to captivate our audience, to keep them hooked on our content, and to make them come back for more. But as we strive for deeper engagement, we risk crossing a fine line into fatigue. Think about it: how many times have you found yourself mindlessly scrolling through social media, only to realize hours have
uxdx.com
One-off UX tests aren't enough. Longitudinal research tracks user behavior over time to reveal deeper insights & trends. See how needs evolve & designs really perform long-term. UX Bulletin explains: https://www.ux-bulletin.com/longitudinal-ux-research/ #UXResearch #UXDX
Longitudinal UX Research: Tracking User Behavior Over Time - UX Bulletin
Discover how longitudinal UX research helps track user behavior over time, providing data-driven insights for continuous improvement.
ux-bulletin.com
Shopify checkout security: Learn how sandboxing isolates custom code (Web Workers, iframes) & Remote DOM enables PCI compliance without breaking flexibility. Secure & customizable. Link: https://newsletter.francofernando.com/p/the-shopify-checkout-architecture #Ecommerce #SoftwareArchitecture
The Shopify Checkout Architecture
How Shopify uses sandboxing to build secure checkout pages.
newsletter.francofernando.com
Most teams freeze designs months before launch. Comcast was still making significant changes to their accessible remote based on user feedback. Watch Grayson Byrd reveal why true inclusivity demands continuous listening: https://uxdx.com/session/designing-for-hardware-accessibility-at-comcast1/
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA
Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.
uxdx.com
Is UX research worth it? Yes! UX Bulletin shows how to prove ROI: reduced costs, more revenue, fewer support calls. It's an investment, not an expense—speak the language of business. https://www.ux-bulletin.com/ux-research-roi/ #UXResearch #ROI #BusinessValue #UXDX
The Economics of UX Research ROI and Stakeholders - UX Bulletin
Learn how to measure UX research ROI and prove its value to stakeholders through cost savings, improved usability, and business impact.
ux-bulletin.com
Avoid OKR theatre! Ant Murphy shares warning signs: too many goals, unrealistic targets, output over outcomes. Great OKRs = focus and alignment through strategy and measurable impact. https://www.antmurphy.me/newsletter/escape-okr-theatre #GoalSetting #ProductStrategy #UXDX
Escape OKR Theatre — Ant Murphy
“9 Ways to Improve your OKRs” Over the last couple of weeks I’ve gotten a lot of questions about OKRs (Objectives and Key Results), including one yesterday whilst writing this post… honestly if this was published I could have just sent them the link. So let’s avoid another call. In this post I wan
antmurphy.me
Effective coaching adapts. HBR outlines 4 styles: Telling, Hands-off, Asking/Listening, and Guiding. Know when to push or pull—based on your coachee and the context. https://hbr.org/2025/03/4-styles-of-coaching-and-when-to-use-them #Coaching #Leadership #UXDX
4 Styles of Coaching—and When to Use Them
People often believe they’re coaching when they’re actually just giving instructions. So what is coaching and how do you get better at it? Effective coaching involves knowing when to ask questions and guide your employee and when to step back and let them own the decision-making. To help managers navigate their coaching journey, the author created the Coaching Styles framework—based on “push” and “pull” concepts from sports—that helps managers choose a coaching style that works for them and the situation. The framework helps leaders understand the importance of adapting different coaching styles to varying situations and fostering employees’ self-sufficiency. Mastering coaching requires practice and discernment, but it ultimately empowers both leaders and their teams to grow.
hbr.org
Forget the UX unicorn, meet the AI-augmented generalist. Sarah Gibbons & Evan Sunwall (NNG) on how AI boosts broad expertise and shifts focus to strategy. Specialists still matter, but breadth is back. https://www.nngroup.com/articles/return-ux-generalist #UXDesign #FutureOfUX #UXDX
The Return of the UX Generalist
AI advances make UX generalists valuable, reversing the trend toward specialization. Understanding multiple disciplines is increasingly important.
nngroup.com
“This isn’t the end of programming. It’s the start of its next reinvention.” @timoreilly.bsky.social shows how AI is reshaping software dev, expanding what’s possible and who can build. https://www.oreilly.com/radar/the-end-of-programming-as-we-know-it/ #AI #Programming #FutureOfWork #UXDX
The End of Programming as We Know It
There’s a lot of chatter in the media that software developers will soon lose their jobs to AI. I don’t buy it.
oreilly.com
How do you make sense of 17 petabytes of customer data? See how @Chase's Sonali Divilek aligns product, data, design & engineering teams to transform insights into innovations: https://uxdx.com/session/driving-customer-centric-transformation-in-banking/
Driving Customer-Centric Transformation in Banking by Sonali Divilek, Head of Digital, Chase | UXDX USA
Watch the talk and read the transcript of the Driving Customer-Centric Transformation in Banking by Sonali Divilek, Head of Digital, Chase | UXDX USA talk.
uxdx.com
Does your product speak your users language? Read @jarango.bsky.social 's article on prescriptive vs. descriptive IA. A sharp reminder of how language shapes usability and findability. https://jarango.com/2025/01/09/prescriptive-and-descriptive-information-architecture/?ref=uxdesignweekly
Prescriptive and Descriptive Information Architectures
Two approaches to language in websites and apps and how they influence understandability and findability.
jarango.com
The most innovative teams don't chase executive approval, they build executive investment. Watch how Comcast's G. Byrd transformed product development by putting SVPs and junior designers in the same room. Full talk: https://uxdx.com/session/designing-for-hardware-accessibility-at-comcast1/
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA
Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.
uxdx.com
AI isn’t the problem, it’s how we’re using it. Raphael Dias breaks down why hype-led roadmaps and token costs derail real innovation. Smart, practical take for building responsibly: https://uxdesign.cc/hype-driven-ceos-when-innovation-misses-the-point-9f9c7f44d323 #AI #UXDesign #ProductStrategy
Hype-driven CEOs: when innovation misses the point
More and more, we are being pulled away from truly important issues to satisfy executives obsessed with superficial innovation.
uxdesign.cc
Speed alone breaks things. Speed with trust fixes them. @francesfrei.bsky.social & @annemorriss.bsky.social show how leaders can move fast without leaving their teams behind—by building alignment, clarity, and safety. https://hbr.org/2025/03/leaders-can-move-fast-and-fix-things
Leaders Can Move Fast and Fix Things
The assumption embedded in Silicon Valley’s famous “move fast and break things” ethos is that we can either make progress or take care of people, one or the other. A certain amount of wreckage is the price we have to pay for creating the future. The authors have spent the last decade helping business leaders clean up that wreckage, and one of their main lessons is that this tradeoff is false. The most successful change leaders solve problems at an accelerated pace while also taking responsibility for the success and wellbeing of their customers, shareholders, and employees: They move fast and fix things. Leaders who tackle big problems don’t need to slow down, they need to take a breath and take a few mission-critical steps before sprinting, including: 1) Make sure you’re solving the right problems; 2) Build more trust as you go; 3) Involve people you don’t know—and who know more than you do; and 4) Tell a better story.
hbr.org
Planning to evaluate your MVP? Don’t wait. Jack Holmes shares how to prep for post-launch insights using mixed methods. Data, feedback, and context matter. https://sprig.com/blog/evaluating-your-mvp-with-mixed-methods-research
https://sprig.com/blog/evaluating-your-mvp-with-mixed-methods-research
sprig.com
Engineering leadership isn’t just technical anymore. In this podcast, Cris Cooney & Shane Hastie dive into how the role is evolving; prioritising developer experience, hybrid culture, cross-functional collab, and business alignment. https://www.infoq.com/podcasts/engineering-leadership-trends/
Trends in Engineering Leadership: Observability, Agile Backlash, and Building Autonomous Teams
In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Chris Cooney about emerging trends in software engineering such as the backlash against "Agile" practices, the growing importance of observability and people-focused metrics, and strategies for aligning teams around common goals while still preserving their autonomy.
infoq.com
You can't hide uncertainty from users. Google's Keyvan Azami shows how honest design creates trust in AI systems even when 100% certainty isn't possible. See how UX transforms ML from technical tool to trusted assistant: https://uxdx.com/session/strategic-ai-integration-in-engineering-teams1/
Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA
Watch the talk and read the transcript of the Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA talk.
uxdx.com
Personas built by AI can be fast, but also fictional. Dr. Maria Panagiotidi explains why authentic user research still matters, and how AI-generated personas risk missing the emotional depth and nuance of real people. https://uxpsychology.substack.com/p/the-problem-with-ai-generated-personas
The Problem With AI Generated Personas...
New Study Sheds Light On Their Limitations
uxpsychology.substack.com
What happens when you apply "small changes, big results" philosophy to a 50M+ users banking app? @Chase's Sonali Divilek reveals how an UI update drove a 13% increase in accounts and why they're already redesigning it: https://uxdx.com/session/driving-customer-centric-transformation-in-banking/
https://uxdx.com/session/driving-customer-centric-transformation-in-banking/
uxdx.com
Competitive analysis isn’t just for PMs, it’s a chance to deepen your research practice. Dscout outlines the run competitive analysis through a user research lens. The result? Sharper positioning, better roadmaps, and team alignment. https://dscout.com/people-nerds/competitive-analysis-user-research
Improve Your Competitive Analysis with Strategic User Research Techniques - Dscout
Competitive analysis benefits many stakeholders. Here’s how to manage a competitive analysis end-to-end—with better results.
dscout.com
25% of Americans can't access TV content without help. How did Comcast transform this challenge? Watch Grayson Byrd reveal the surprising insights from in-home research that changed their entire approach to hardware design. https://uxdx.com/session/designing-for-hardware-accessibility-at-comcast1/
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA
Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.
uxdx.com
Want to ship better, faster, and with fewer regrets? Ian Vanagas compiled 50 practical product lessons from the trenches; on what to build, when to scale, and how to stay focused on what matters. One to bookmark. https://newsletter.posthog.com/p/50-things-weve-learned-about-building
50 things we’ve learned about building successful products
To celebrate 50k subscribers to Product for Engineers, here are the 50 most important lessons we’ve learned about building great products.
newsletter.posthog.com
What does “value” actually mean in product design? Sunil Shrivastav breaks it down: For users → utility & emotional satisfaction For businesses → strategy & market fit The real win? A shared understanding across teams. https://uxdesign.cc/what-is-value-and-how-to-define-for-a-product-f02306c5dd9d
What is value, and how to define it for a product?
A deep dive into value, its layers, and how understanding can empower design and product teams.
uxdesign.cc
"Accessibility isn't a feature, it's an inherent trait." At UXDX USA, Comcast's Grayson Byrd shared how his team transformed hardware design by putting #Accessibility first. Here's how they created a remote control that benefits everyone, not just those with disabilities. 👇 [1/8]
Want loyal users? Make room for mistakes. Syed Balkhi explains how designing with error-prevention in mind boosts trust, reduces costs, and elevates your brand experience: https://www.uxmatters.com/mt/archives/2025/01/designing-for-the-unexpected-strategies-for-error-prevention-in-ux-design.php
Designing for the Unexpected: Strategies for Error Prevention in UX Design :: UXmatters
Web magazine about user experience matters, providing insights and inspiration for the user experience community
uxmatters.com
How do you align teams and build products users actually want? Check out a 7-step product strategy, from goal-setting to iteration with real feedback, that keeps teams focused and user needs at the center. Worth bookmarking: https://sprig.com/blog/7-step-product-development-strategy
User-Focused Product Development Strategy in 7 Steps | Sprig
Discover 7 steps to create a user-focused product development strategy and build better products
sprig.com
Just 2,000 well-labeled data points took Google's AI from mediocre to 80% precision. Keyvan Azami reveals why quality trumps quantity in ML projects and how expert data labeling transformed their results. Watch: https://uxdx.com/session/strategic-ai-integration-in-engineering-teams1/
Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA
Watch the talk and read the transcript of the Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA talk.
uxdx.com