"Shared Responsibility or Shared Confusion?" — ACI World's Slava Cheglatonyev on why clear accountability, not shifted liability, is what truly protects passengers ✈️ blog.aci.aero/airport-econ...

Consumer Protection in Aviation

ACI explains why shifting airline liability to other industry stakeholders would weaken consumer protection in aviation, and why the Montreal Convention's single-accountability model best protects pas...

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📈 New data: How passenger satisfaction changed from Q1 to Q2 2026. 📊 Based on passenger feedback from 365 airports, explore the latest insights: https://aci.aero/programs-and-services/asq/voice-of-the-customer/asq-barometers/

Check out the world's 20 busiest airports by passenger traffic in 2025. Did any airports surprise you? Tell us in the comments 👇 https://bit.ly/4pnSWh2

From inclusion and leadership development to building learning cultures and workforce planning, airport HR priorities have never been more complex—or more consequential. The latest ACI World Insights explores how airports are preparing their workforce for the future. blog.aci.aero/workforce/to...

Top Airport HR Priorities in 2026

Discover the top airport HR priorities for 2026 — from inclusive leadership and learning culture to workforce planning.

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🌍 Last week, ACI World, in collaboration with the ACI Regions, held the first Women in Airports gathering in Prague. This is a new global platform aimed at supporting the advancement of women across the airport industry through mentorship, leadership development, and knowledge sharing.

The latest ACI World blog by Nele Coghe (SkeyDrone) explores a 6-step framework for strengthening airport drone detection and response capabilities: 1️⃣ Establish a geozone 2️⃣ Connect to UTM 3️⃣ Deploy detection 4️⃣ Refine threats 5️⃣ Expand networks 6️⃣ Assess capabilities https://bit.ly/4gHrvML

ACI World has released its first Airport Traffic Forecasting White Paper, drawing on 126 years of combined experience across 51 airports worldwide. Discover practical approaches, key traffic drivers, forecasting methods, & guidance for better planning & decision-making. https://bit.ly/4vBCHPd

ACI World Airport Traffic Forecasting Whitepaper - Store | ACI World

ACI World has just released its first Airport Traffic Forecasting White Paper written by airport forecasters, drawing on 126 years of combined experience

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We've spent a decade chasing "seamless travel." Turns out the real prize is something subtler — passenger journey continuity. In 2026, airports that earn genuine trust at every digital step will have the advantage. Continuity is the new seamless. Trust is the new UX. https://bit.ly/3RLfr2R

Airport Passenger Journey Continuity: Why Trust Is the New UX in 2026

Why airport passenger journey continuity--not seamless travel--is the competitive advantage in 2026, and why trust is now the new UX.

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#WorldEnvironmentDay | Airports are taking action. 650 airports globally are cutting carbon, representing 5.3B passengers annually across 93 countries. The momentum is real: 🔵 118 align with the Paris Agreement (L4/4+) 🟣 30 are Net Zero for Scopes 1 & 2 Live data: airportcarbonaccreditation.org

How can aviation strengthen climate resilience? This week, ACI World brought together airport, industry, and State representatives for a discussion alongside ICAO Aviation Climate Week. Thank you to everyone who shared insights and perspectives on advancing climate adaptation across the sector.

Aviation’s Net Zero Reality Check: Growth, Sustainable Aviation Fuel, and the Race to Decarbonize The next 5 years will be critical in determining whether aviation remains on track to meet its decarbonization objectives. Read now: https://bit.ly/4nQ96im

📢 The Airports & Sustainable Aviation Fuels (SAF) Policy Brief 2026 is now available. Explore airports’ role in SAF deployment, key advocacy priorities, and what’s needed to scale adoption worldwide. Download: https://bit.ly/49p7pma

Airports and Sustainable Aviation Fuels Policy Brief 2026 - Store | ACI World

The brief outlines airports' key advocacy messages on SAF and the conditions needed to support SAF deployment and development.

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Airport security takes a global network of professionals working together! Last week, participants from across the aviation industry joined the ACI-ICAO Airport Security Training at ACI World Global Training — bringing together expertise in operations, safety, legal, training and aviation security.

ACI World has compiled a list of qualified World Business Partners to help airports implement the ESG Global Reporting Framework and Guidance for Airports, developed with the global airport community. ✅ Implement ✅ Enhance ✅ Align Learn more: https://bit.ly/4cWkPrZ Download: https://bit.ly/4cYsaHz

Providers with Airport ESG Expertise | ACI World

Discover how ACI World’s ANARA initiative drives innovation and growth in airport non-aeronautical revenues and activities with expert guidance, research, and global best practices.

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🌍 Big day at ACI World office. We've just launched the Policy Agenda 2030, outlining the policy actions needed for airports to deliver capacity, connectivity, and sustainability by 2030. 📄 Read the full agenda: https://lnkd.in/ej77yhvE 📰 Media release: https://lnkd.in/etUiZfki

Your airport surveys passengers. But are you truly understanding them? The gap between collecting feedback and genuine customer understanding remains wider than many realize. New from ACI World, part of our ASQ 20th Anniversary series on airport experience management. 👇 https://bit.ly/4d0FM3R

Airport Customer Experience: How Airports Build Customer Understanding

Discover how airports like BLR and Vienna Airport build systematic customer understanding – from VoC listening architecture to personas – using the ACI ASQ framework.

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Electric Ground Support Equipment: Implementation Guidance for Airports is your practical roadmap covering 5 implementation steps, each w/ specific tasks: Strategic planning, Site readiness, Joint implementation framework, Financial & regulatory preparation & Deployment. https://bit.ly/4u4Ox3u

Top 5 Busiest Int'l Airports: • DXB – Dubai International Airport • LHR – Heathrow • ICN – Incheon International Airport • SIN – Changi Airport • AMS – Amsterdam Airport Schiphol See the full Top 10 & insights: https://bit.ly/3OqU4SO

🔴 Global Update: Rankings for the Busiest Airports in the World are OUT ACI World reveals the latest rankings, spotlighting the industry’s leading hubs across total passengers, international traffic, air cargo, and aircraft movements. Explore the full data and press release: https://bit.ly/3OqU4SO

Something we were really proud to be part of. ✈️ ACI volunteers joined the Premium Kids Program at ADM Aéroports de Montréal, helping kids with autism and their families get familiar with the airport journey before they fly.

Teaming up with the World Economic Forum and ICAO for this important guidance: Global Sustainability Outlook The report covers sustainability-related trends on: • Technology • Policy and geopolitics • Economics • Wider industry Access the free white paper: https://bit.ly/47yYm0V

Airport Carbon Accreditation reports global progress in airport emissions reduction & other news in today’s Aviation Express ✈️ Read more 👉 shorturl.at/hUnOw

ACI World expresses its deep sorrow following the accident involving Air Canada Express flight AC8646 at LaGuardia Airport.

ACI World expresses its deep sorrow following the accident involving Air Canada Express flight AC8646 at LaGuardia Airport.

Passenger traffic has fully rebounded—but airport revenues are still catching up. In 2024: • 9.4B passengers (+4% vs 2019) • Revenues still 2.1% below pre-pandemic levels (real terms)

✈️ AACC leadership meeting, Paris, 1977. This gathering shows Board members of the Airport Associations Coordinating Council (AACC), an early step toward creating a single global airport organization. Fifth from the left is Chairman Paul Tiltsch. 📸 Personal archive of Alexander Strahl

Passengers experience the airport as one journey. So how can airports deliver a consistent passenger experience? As the ASQ Program marks its 20th anniversary, ACI World introduces the 8 pillars of Airport Experience Management. ✈️ Read the blog: https://bit.ly/40t6FYd

How can airports deliver a consistent passenger experience? As the ASQ Program marks its 20th anniversary, ACI World introduces the 8 pillars of Airport Experience Management, a framework to help manage the passenger journey as an integrated system. Read the blog: https://bit.ly/40t6FYd

International Women’s Day is a good moment to look at how airports are evolving. Today, women make up about 32% of the global airport workforce and 29% of senior management roles within airport operating companies (ACI World–ICF). In aviation, inclusion is operational. Read: https://bit.ly/4beD89P

✈️ With the Jet Age, Cincinnati/Northern Kentucky International Airport expands. The Jet Age brought big changes to commercial aviation. During this period, the airport grew as air travel entered a new era. 📸 Credit: CVG Airport 🎞️ AI-generated video based on a historical image.