Companies that manage student loan borrower repayment have struggled to keep up with the Education Department’s program changes due to a “lack of clear upfront instruction,” the Government Accountability Office said in a report Thursday.
Student Loan Servicers Struggled With Policy Overhauls, GAO Says
Companies that manage student loan borrower repayment have struggled to keep up with the Education Department’s program changes due to a “lack of clear upfront instruction,” the Government Accountability Office said in a report Thursday.
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