Brittney Ball

@briitoeknee.substack.com

Ex-Meta | AI Documentation Strategist | I help AI companies close the gap between their ethics principles and their user-facing docs | Founder, TechniDox

Intercom built the AI disclosure the EU AI Act requires. Then shipped it switched off by default. It's in their own help center, dated June 30, 2026. If you adopted Fin after mid-2025, the label telling your customer they're talking to a machine defaults to hidden. Read more below buff.ly/Z0ht7BJ

This Week In AI Docs: Intercom Built the AI Disclosure Article 50(1) Requires. Then Shipped It Switched Off.

Issue 34 | August 19, 2026 | One vendor made AI disclosure removable. The other made it structural. That single choice decides who knows they are talking to a machine.

briitoeknee.substack.com

It's been two weeks since Article 50 went into effect. After reading through and clicking through links, I ran into some issues that could potentially affect a lot of users who are looking to implement these changes. Check out on Mondays for more details. https://bit.ly/3SfwUkf

Article 50 Has Been Enforceable for Two Weeks. The Commission’s Own Page for It Says the Text Has Not Been Updated.

Monday, August 17, 2026 | Analytical. This week, I ran my method on the regulator instead of on a company and found failure modes.

briitoeknee.substack.com

Anthropic now watermarks every line of text Claude writes. It has not shipped a way for you to read the watermark. That gap is this week's grade in The Documentation Engineer. Check out my article for more details. bit.ly/4wAmdao

Anthropic Watermarked Every Word Claude Writes. It Has Not Shipped a Way to Read the Watermark.

Issue 33 | Wednesday, August 12, 2026 | Two labs answered the same regulation in the same week. Each one shipped; the other was skipped.

bit.ly

In this week's issue, I graded xAI against OpenAI on the same eight criteria, in the same order, before either letter was assigned. One of them shipped a free public verification tool and wrote down, in plain language, the five reasons it might come back empty. https://bit.ly/4q11KcT

This Week In AI Docs: xAI Ships a Cost Field on Every Response. It Has Never Shipped a Provenance One.

Issue 32 | Wednesday, August 5, 2026 | Article 50 of the EU AI Act applied three days ago, and the distance between what companies filed in Brussels and what they told their users is now measurable.

briitoeknee.substack.com

Today I officially finished my MIT AI Safety Fellowship!!! I have learned SO much from this experience and connected with some highly intelligent people from all around the world. I am so grateful to have been selected to study with some of the top minds in this field.

GET A GRIP Ireland is building a battery that contains no lithium. No cobalt. No rare-earth metals. Instead, it stores energy using carbon dioxide. The project is designed to hold 200 megawatt-hours of electricity, making it one of Europe’s largest long-duration energy storage systems.

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I have been in tech since 2012… what started as a job for survival eventually opened so many doors for me to grow and find a specialty that really felt like home. I have always had a passion for writing and teaching; I just never imagined that there was a way to do that in tech.

This last year has been about trusting the process and believing in myself, and for someone who has lived in survival mode most of her life, this has honestly been one of the scariest stretches yet.

I'm either going to hit my $10,000 content creation goal, secure a full-time role in my career field, or both. Either way, I'm going to end July better than I started it. Here's to a powerful month!

Reality is... I know I make this Founder/Entrepreneur life look easy... as most ppl tend to do on social media..but deep down i'm still just a girl who would love to secure a 9-5 to help fund her 5-9 🥲

People really think Freelancing or Entrepreneurship is "easier" than having a 9-5..No, the hours are longer, there are no benefits, pay is not guaranteed, and honestly...when you are just getting started, there is no such thing as clocking out...but it's rewarding when you WIN 😮‍💨

Both Microsoft 365 Copilot and OpenAI's ChatGPT Enterprise land at D- on this week's five procurement questions, not because they hide their subprocessors, but because both go silent on what their AI does poorly and who fixes it when it breaks.

I Graded the Documentation Your Procurement Team Actually Needs. Two Giants Landed on the Same Grade.

Issue 23 | July 1, 2026 | Newsletter | Monday I promised to grade two companies against the five vendor questions. Both hit the exact same score for the exact same reason.

open.substack.com