Looking for some fun light reading? Our August Changelog Digest is live! changelog.bugsplat.com/welcome-to-o...

Monthly Digests | BugSplat Changelog

Monthly overviews of our Changelog. Shared on Bluesky and Discord.

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In 1983 the US video game industry lost 97% of its revenue in two years. Atari buried truckloads of cartridges in a New Mexico desert. The original video game crash, and what it still teaches about shipping quality: blog.bugsplat.com/great-video-...

"Users will tell us when it crashes." They won't. They'll uninstall, refund, or leave a one-star review that says "buggy mess" with no repro steps. Do you still need crash reporting in 2026? blog.bugsplat.com/do-you-need-...

You fixed it. You closed it. Three releases later it's back, and nobody noticed for a month. Regression alerts: BugSplat flags a closed defect the moment it reappears in a new version. docs.bugsplat.com/introduction...

20% of your bugs cause 80% of your crashes. Which means most teams spend most of their time fixing crashes almost nobody hits. The 80/20 rule of bug fixing: blog.bugsplat.com/the-80-20-ru...

A crash report tells you the state at the moment of death. A log tells you the story that led there. Teams argue about which to invest in. The answer is both, wired together: blog.bugsplat.com/crash-report...

NASA ships code where a crash can cost $300 million and there's no "send report" button on Mars. What their process looks like, and which parts are worth stealing for teams with actual deadlines: blog.bugsplat.com/why-nasa-cod...

Your crash stacks went blank mid-sprint. Nobody changed the crash reporter. Somebody changed the build. Upload symbols automatically on every build so this never happens: docs.bugsplat.com/education/fa...

EXCEPTION_ACCESS_VIOLATION is your program touching memory it doesn't own. Reading a null, writing past an array, using something already freed. What it actually means, and how to track one down: blog.bugsplat.com/access-viola...

Your crash report says the app died at 0x00007ffb2a4c1e37. That address means nothing without one thing: the symbol file from that exact build. A short thread on symbols, and how teams lose them.

Your Steam launch plan has a wishlist target, a trailer, and a discount strategy. Does it have a plan for the crash that only happens on Steam Deck? Adding crash reporting before you ship on Steam: blog.bugsplat.com/adding-crash...

Your Jira board says fixed. Your crash reporter says otherwise. BugSplat's Jira sync is bi-directional: close a defect in either tool and the other one hears about it. No more archaeology to figure out what's actually resolved. docs.bugsplat.com/introduction...

Playtesters are great at finding crashes and terrible at reporting them. "It crashed at some point" is not a stack trace. Crash reporting for playtests and early access: blog.bugsplat.com/crash-report...

Crash reporting and error reporting are not the same thing. One tells you why the process died. The other tells you why it's alive and misbehaving. Most teams eventually need both. The difference, and which to set up first: blog.bugsplat.com/crash-report...

The best time to add crash reporting was before your first playtest. The second best time is before someone posts "game crashes on startup" as a Steam review. When to add crash reporting to your game (earlier than you think): blog.bugsplat.com/when-to-add-...

A new crash group shows up at 2 AM. By standup it's already a Jira ticket with the full symbolicated call stack attached. Nobody copy-pasted anything. Nobody wrote "see attached dump." Auto-creating Jira issues from crashes: docs.bugsplat.com/introduction...

Analyzing one crash dump by hand: satisfying detective work. Analyzing 10,000 to discover they're all the same bug: a cry for help. Crash grouping is the difference: blog.bugsplat.com/understandin...

You've got a .dmp file. Somewhere inside it is the reason your app died. Getting it out involves WinDbg, symbol paths, and enough coffee to frame the receipt. How to read a minidump by hand (and why you might stop): blog.bugsplat.com/how-to-read-...

We're retiring this account. Going forward, changelog updates will post on our main account: @bugsplatco.bsky.social The full changelog always lives at changelog.bugsplat.com - bookmark it if you haven't. Thanks for following along here! See ya on the main account!

Welcome to our Changelog | BugSplat Changelog

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By the time a user emails you about a crash, three bad things already happened: it shipped, it spread, and the cause is buried under a week of "it just stopped working." Why "users will tell us" is the worst alerting system you have → blog.bugsplat.com/problems-wit...

The problems with user-reported bugs

Getting feedback from your users is an incredibly important part of the development and support process. However, traditional methods of learning about your critical defects are often not sufficient f...

blog.bugsplat.com

We wrote up how we think about building vs buying a crash reporting tool - including how AI tooling and open source options change the math in 2026. Give it a read if you're weighing the decision.

BugSplat Blog

Crash reporting tips, release notes, and stories from the BugSplat team.

blog.bugsplat.com

What if you could talk to players the moment they crash? Give them a fix or a heads-up right in Unreal’s crash reporter. We added Custom Support Responses to Unreal Engine so devs can do exactly that. Learn how it works: blog.bugsplat.com/unreal-suppo...

Your users hate crashes. Obvious, sure. But actually doing something about them? That part gets skipped more often than you’d think. Consider this your friendly PSA: crash reporting is still just as important in 2025. Here’s why →

Do you need Crash Reporting in 2025?

In short: yes! Crash reporting helps dev teams ship smoother apps and games by catching issues early, fixing faster, and launching with confidence.

blog.bugsplat.com

Crash reports are often treated like glorified error messages. They shouldn’t be. A good crash report is a treasure map. It shows you where to dig, what went wrong, and how to fix it fast. Here’s what’s actually inside one : blog.bugsplat.com/what-is-in-a... #crashreporting #bugsplat

Some BugSplat services may be experiencing slow performance or errors due to an ongoing AWS us-east-1 health event. We’re monitoring closely and will update once AWS has fully resolved the issue. Thanks for your patience!

We had a brief hiccup overnight due to a failed automatic database upgrade. Things were resolved by 6 AM EST. Crash reporting & dashboard access may have been spotty for a bit. We’re tightening things up to make sure it doesn’t happen again. Appreciate your patience! changelog.bugsplat.com

Fresh drops from BugSplat (Apr '25): – Search all symbols 🕵️ – Crash attributes in JS API 🎯 – Native fetch in JS SDK 🌐 – Unreal & Unity SDK updates + fixes 🎮 – Dashboard + UI bug fixes 🛠️ Full changelog 👉 changelog.bugsplat.com

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Fresh updates from BugSplat (February '25): -Edit column filters now available -Fixed slow dropdown performance -Unreal SDK gets controller & keyboard support -Android support improved -Various stability fixes & tweaks Full details at --> changelog.bugsplat.com/welcome-to-o...

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Fresh updates from BugSplat (January '25): -Regression Alerts now live -Unreal Mac support added -API & SDK improvements -Stability fixes & tweaks Full details at --> changelog.bugsplat.com 🚀

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January highlights up on our blog - we talk about new features like Regression Alerts and Postman integration. We also give you a chance to solve our monthly puzzle for a chance to win some sweet headphones. Check it out! blog.bugsplat.com/bugsplat-new...

BugSplat Newsletter: January Highlights

Get a quick overview of BugSplat's monthly newsletter! This month features Regression Alerts, our Postman API Collection, the Gameye Report on multiplayer game best practices, and the new BugSplat Mon...

blog.bugsplat.com