If you or someone you know has experienced domestic violence or abuse, there are many organisations that can help. Find out more about what kind of support is available ⤵️ bit.ly/4z4BBgy

Food banks are community organisations that support people who are struggling to afford food. Check how to get a referral, what support is available and how to access extra cost-of-living help ⤵️ bit.ly/4dcdJxO

A budget planner helps you track your income and spending, making it easier to see where you can save. Find out how to work out your budget here ⤵️ bit.ly/45GEZmj

Did something go wrong on your holiday? You could be entitled to compensation from the company you booked with. Learn what your rights are and how to make a claim ⤵️ bit.ly/4dVe4FL

🔨 Planning on renovating your home? There are some checks you may need to complete before you start any building work. Our website lists the first 6 steps to take ⤵️ bit.ly/4v3bzbg

Do you need legal advice or support in court? You may be able to access support for free or at a reduced cost. Our advice can help ⤵️ bit.ly/46jzgBL

🚗 If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair or some or all of your money back. We can help you understand your consumer rights ⤵️ bit.ly/4toSYab

You can challenge your employer if they haven’t paid your wages or underpaid you. 👉 Check your payslip and talk to your employer to find out why they haven’t paid you what you expected. Find out more about what you can do ⤵️ bit.ly/45ntE9f

🪖 You could be eligible for benefits if you work in the armed forces. You might be able to claim a range of benefits and concessions if you work in the armed forces, are a veteran or their family member. bit.ly/3TfyEL2

Are you having a difficult time with the cost of living? ✅ It’s important to know what you’re entitled to - you might be able to claim or increase your current benefits. Our advice can help ⤵️ bit.ly/4500oXE

⏰ Do you work for more than 6 hours a day? You’re entitled to an uninterrupted rest break of at least 20 minutes - for example a tea or lunch break. Check your work rights on our website ⤵️ bit.ly/41WDaza

🚨 Noticing payments you don’t recognise in your bank statement? You should contact your bank or building society straight away to prevent fraud. Find out more about banking security ⤵️ bit.ly/42MlKpS

Banking – security and fraud

Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details.

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📦 If you’ve ordered something, it’s the seller’s responsibility to make sure the item is delivered to you. We’ve explained what steps you can take ⤵️ bit.ly/4lkuytX

Are you falling behind on your mortgage repayments? ‼️Don’t wait for your lender to contact you - you should talk to them as soon as possible. Our advice can help ⤵️ bit.ly/4Ak7iUz

Dealing with mortgage arrears

What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts.

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You have a right to take up to a year of maternity leave. ➡️ You’re only entitled if you’re an employee, but it doesn’t matter how long you’ve worked for your employer. Read our online advice ⤵️ bit.ly/4xxGmOJ

Maternity leave - what you're entitled to and how to get it

Check your right to time off work when you have a baby. Find out how to arrange time off with your employer.

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Back billing is when your energy supplier charges you for energy you’ve used in the past. ❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago. We can help if your supplier tries to overcharge you. bit.ly/46QJryE

You might be able to get extra money to help pay for essential costs like food, childcare and school costs. Make sure to check what you’re entitled to. Our online advice can help ⤵️ bit.ly/4flTLlA

Have you been scammed? You might be able to get your money back if you paid by card or PayPal. 💳 Your card provider can ask the seller's bank to refund the money - this is known as the 'chargeback scheme'. Find out more about this ⤵️ bit.ly/3YVTeQ4

You might feel you're working too many hours if you're having mental or physical health problems because of overwork. ✅ Your employer can't make you work more than 48 hours a week on average. Check your work rights ⤵️ bit.ly/44Eq1LA

⚡ Your energy supplier has to let you know if they’ll increase prices. They should tell you in a reasonable amount of time before the change takes place - this is called giving you notice. Read more on our website ⤵️ bit.ly/3Yp9w3s

Did you know you could get compensation if a product damages your home? 👉 It’s a good idea to take photos of any damage caused so you can use them as evidence. We can help you understand your rights - find out more on our website. bit.ly/4t88dUK

📝 Starting university soon? If you’re going to be living in student halls, we can help you understand your housing rights and what your responsibilities are. Check our online advice ⤵️ bit.ly/4h2aCLw

Every day we see the problems people in our communities face. ✅ We understand these challenges and advocate for change. From government policies to industry practices, we campaign on the issues that affect every single one of us. #WeAreCitizensAdvice #ThePeoplesChampion

❗ If you’re on a low income you might be able to get your council tax reduced. Your local council can work out if you’re entitled to Council Tax Reduction. Here’s what you need to know ⤵️ bit.ly/4mbH3Ys

Have you bought something that doesn’t match the seller’s description? ✅ You have legal rights and might be able to get a refund, repair or replacement. We’ve explained more on our website ⤵️ bit.ly/4m9yiia

💧 Your water company must provide a constant supply of water. It’s important to know what if you’re entitled to compensation if your water supply is interrupted. Our advice can help ⤵️ bit.ly/4gHFSPC

Interruptions to your water supply

Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong.

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Are you on a low income or unemployed? ➡️ You might be able to get Universal Credit to help with living costs. Try out free online tool to see if you’re eligible ⤵️ bit.ly/4ynR9vQ

We believe no one should have to face problems and challenges in life alone. 💙 We’re here for you with free and practical advice you can really trust, when you really need it. Find out more about how we can support on our website. centraldorsetca.org.uk #WeAreCitizensAdvice

Did you know we’re an independent charity? #WeAreCitizensAdvice and we’re so proud of the difference our staff and volunteers make each day in Central Dorset. 👉 Follow us through the week to see what we’re up to!

Are you a carer? 👉 Your local council might be able to arrange practical help to allow you to care more effectively and reduce your stress. Find out more about what you could be entitled to ⤵️ bit.ly/47FEJ80