Make content clear by listening first

https://dasat.com.au/make-content-clear-by-listening-first/

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Quote by Charlotte Jones and Jess Huke on inclusive research

"Inclusive research isn't about creating a separate process. It's about recognising that people experience the world differently and making thoughtful adjustments so everyone has an equitable opportunity to take part and be heard." – Charlotte Jones and Jess Huke, RNIB’s Research Team

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Inclusive Research Guide: Conducting research with blind and partially sighted people

https://www.rnib.org.uk/professionals/research-and-data/inclusive-research-guide/

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Alt Text: What to Write

https://www.nngroup.com/articles/write-alt-text/

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Updating the skills content designers need in government

https://designnotes.blog.gov.uk/2026/06/09/updating-the-skills-content-designers-need-in-government/

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Clear Language Club newsletter 38. Don't overthink it

Easy content audits, an AI glossary, a Wordle-like game for content folk, and how to know your headings from your headers.

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NHS accessibility guidance for content

https://service-manual.nhs.uk/accessibility/content

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Designing services for people who’ve lost trust online

https://designnotes.blog.gov.uk/2026/06/23/designing-services-for-people-whove-lost-trust-online

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How to do a content audit without tools

https://www.ellenharvey.com.au/articles/how-to-do-a-content-audit-without-tools-a-spreadsheet-50-pages-and-one-question

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Noun vs verb: what’s the difference?

https://prowritingaid.com/noun-vs-verb?ref=plainenglish.club

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Quote on happy paths and journey maps by Joe Allan

If your journey map only shows what you hope happens, it's not a map. It's a wish. Joe Allen, Journey mapping beyond the happy path'

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Content design versus the “form of words”

https://www.linkedin.com/pulse/content-design-versus-form-words-ray-newman-mtk9e/

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Artificial Intelligence: glossary

https://www.nngroup.com/articles/artificial-intelligence-glossary

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Long Story Short

https://sheets.works/long-story-short

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Headers, headings, and titles

https://www.tempertemper.net/blog/headers-headings-and-titles

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Writing NHS messages

https://service-manual.nhs.uk/content/writing-nhs-messages

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Summer hiatus

Notes on a busy few weeks that explain why posting to the blog briefly slowed to a stop.

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Summer hiatus

Notes on a busy few weeks that explain why posting to the blog briefly slowed to a stop.

clearlanguage.club

36. Get the message

Plain language principles, writing texts and emails, and designing with people around difficult subjects.

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Co-designing with people around difficult subject areas

https://www.weareinclusively.com/co-designing-with-people-around-difficult-subject-areas

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Your documentation is still in your Mum’s filing cabinet

https://gerireid.com/blog/organising-documentation-for-humans-and-ai/

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