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Code for America

@codeforamerica.org

Government can work for the people, by the people, in the new digital age. Let’s make it work for everyone. codeforamerica.org

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Code for America@codeforamerica.org · 2d ago

New guidance released by the Center for Medicaid and Medicare Services has many states working to rebuild their Medicaid systems to meet new federal work requirements. With the January 1 deadline, here's how states can take action now to mitigate as much harm as possible: https://bit.ly/4pPNbsA

Utilize Data Integration Minimize the information you request from clients when you already have access to that data. Data sharing agreements with other state programs can empower exchanges of this information. By reducing redundant requests, states save caseworker time and reduce the risk of error. Sequence Steps to Compliance Clients should be routed through efficient pathways to compliance, in as few steps as possible. When first evaluating clients, establish if work requirements apply, and only proceed forward if they do. Verify exemptions and compliance with automation first. Request more information only if automation fails. Prioritize Client Communication Coverage losses occur primarily due to lack of awareness and understanding, not eligibility. Communication systems and processes are a core component of implementation. Medicaid regulations require multichannel outreach. Texts, emails, and e-notices will reach clients more quickly and reliably than mail. Involve the Medical Community With the narrower interpretation of medical frailty requirements, the medical community has a more important role in making sure that eligible people get and keep coverage. Involving medical providers in reporting, verifying, and advocating for clients will provide benefits for states, clients, and providers themselves.
Code for America@codeforamerica.org · 2w ago

The average SNAP Payment Error Rate for a state is roughly 10.26%—well above the 6% threshold that triggers cost-sharing responsibilities under H.R. 1. That could mean millions in new financial liability for some states. Making smart policy choices can help lower it: https://bit.ly/4eqJ0hE

Code for America@codeforamerica.org · 4w ago

New H.R. 1 cost-sharing provisions could make states responsible for a portion of SNAP benefit costs. Depending on a state’s SNAP Payment Error Rate (PER), they might be on the hook for millions, if not billions, of dollars. Here are our recommendations for improving PER: https://bit.ly/4eqJ0hE

Use Simplified Reporting vs Change Reporting Change reporting requires clients to report every minor income fluctuation. The frequency and timelines creates administrative challenges for caseworkers, which expose states to error risks. Simplified reporting only requires clients to report major income changes that cross the eligibility threshold—a win for both caseworkers and clients with variable, low-wage incomes. Don’t impose asset tests SNAP rules allow states to choose whether to impose asset tests on SNAP participants. Calculating the exact value of a 15-year-old used car in a fluctuating market, for example, is extremely difficult, and an added burden for caseworkers and families. When states impose asset tests, they’re introducing a massive liability for errors. States should waive these optional tests to preserve their budgets. Don’t artificially limit discretionary exemptions Discretionary exemptions give states a grace period for people who'd otherwise lose SNAP due to new work requirements. Some legislatures want to prohibit states from using these exemptions. Stripping agencies of this tool will further complicate time limits and translate directly into higher payment errors. Don’t continuously verify income for Medicaid. Verify when someone is up for renewal. In integrated systems, automatic Medicaid income checks can create alerts that require SNAP caseworkers to take action—even on minor changes clients aren't required to report. When SNAP caseworkers must act on every alert, it creates backlogs that can lead to payment errors. Checking at renewal, instead of continuously, avoids this pileup.
Code for America@codeforamerica.org · last mo.

Nearly every state has launched an AI pilot, but few have made the leap to real impact. Watch the 2026 Government AI Landscape Assessment #CfASummit session to hear how states like Pennsylvania and New Jersey are closing the gap. https://bit.ly/4oLMQqc #CivicTech #GovAI

From Readiness to Public Value: What the 2026 Government AI Landscape Assessment Reveals

Following the publication of Code for America’s 2026 Government AI Landscape Assessment, this panel focuses on state-level AI implementation and its impact on caseworkers and clients alike. Former Pennsylvania Director of Emerging Technology Harrison Ma...

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Code for America@codeforamerica.org · 2mo ago

Millions, or even billions, of dollars. That's what most states could be on the hook for in new SNAP cost-sharing liabilities under the One Big Beautiful Bill. Here are four ways to avoid policy traps that drive up errors, while also building a more effective safety net: https://bit.ly/4eqJ0hE

SNAP Policy Choices That Could Cost States Billions Common policy traps that increase payment error rates and how states can avoid them
Code for America@codeforamerica.org · 2mo ago

How we implement AI today determines how people experience government tomorrow — and we want that government to be efficient, trusted, and human-centered. Here's our approach: https://bit.ly/3OvN33u

The Future of Government Services in an AI-Powered World -- Code for America

Making thoughtful bets on AI today helps us build a future government that's not only efficient and effective, but more humane Making thoughtful bets on AI today helps us build a future government that's not only efficient and effective, but more humane

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Code for America@codeforamerica.org · 2mo ago

“The future we build is …” what? We asked attendees at Code for America Summit to share their vision. We were blown away by the responses! What do you think the future we build will look like? Share in the comments.

Code for America@codeforamerica.org · 3mo ago

Code for America CEO, Amanda Renteria, sat down with StateScoop ahead of Code for America Summit to talk about how state and local governments are approaching this moment. Listen to the full interview here. https://bit.ly/3R5csSq

'Now is the time to build bridges,' says Code for America CEO | StateScoop

Amanda Renteria, Code for America's chief excecutive, said the group's upcoming event will be a community waypoint for those working in and around government seeking to improve digital services.

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Code for America@codeforamerica.org · 3mo ago

Code for America is proud to announce that we’re partnering with Anthropic to improve public benefits administration through the responsible use of AI. Together, we’re creating Claude-based tools to help government caseworkers administer public benefits. Learn more: https://bit.ly/3R0etz8

Code for America and Anthropic Partner to Create AI Tools for Caseworkers — Code for America

New Claude integrations will enable caseworkers to process cases efficiently and accurately while navigating a complex, rapidly changing benefits landscape

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Code for America@codeforamerica.org · 3mo ago

In this new guide, Max Mazzocchi shares how states can integrate systems, reduce burden, and deliver benefits in ways that actually work for people. https://safetynetresponse.org/blog/integration-guide-for-implementing-system-changes/ #CivicTech #GovTech #PublicBenefits

Integration Guide for Implementing System Changes - Safety Net Response Network

Integration Guide for Implementing System Changes By Max Mazzocchi (Code for America), Symonne Singleton (Center on Budget and Policy Priorities), Kira

safetynetresponse.org