Have you heard of Direct Debit refund scams? It's where a fraudster gets your bank details, claims back your Direct Debit payments, then keeps the money. For full information on the scam and how to stay safe, check out the latest blog on our website. www.connecthousing.org.uk/blog/staying...

Staying scam aware: direct debit refunds - Connect Housing

Connecting people, building futures

connecthousing.org.uk

Over the summer we've trialled installation of three ‘Free Little Libraries’ across our schemes. If you're a resident and would be interested in having a little library installed on your street, please get in touch with us at gettinginvolved@connecthousing.org

Connect in Bloom 2026 entries are now closed! Thank you to everyone who submitted your wonderful gardens, we can't wait to go through entries and shortlist our winners. We'll be announcing who's won each category on Friday, August 14, so watch this space!

Good news! Following the closure of House Exchange, we've now partnered with HomeSwapper, giving all Connect tenants free access to one of the UK's largest mutual exchange services. Visit our website to find out more and get started: www.connecthousing.org.uk/news/homeswa...

HomeSwapper – Find your next home through mutual exchange - Connect Housing

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connecthousing.org.uk

There's not long left to enter our first Connect in Bloom competition - entries close on August 1, 2026. We've had some amazing entries so far - even our staff have got the gardening bug (pictured)! For all the details on how to enter, visit our website: www.connecthousing.org.uk/news/submit-...

This third heatwave of the year is on the way. While it's not expected to be quite as hot as in June, here are some top tips to keep your home cool and comfortable 👇 www.connecthousing.org.uk/blog/keeping...

Keeping your home cool - Connect Housing

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Our final Anti-Social Behaviour (ASB) Awareness Week 2026 update is on building stronger communities – preventing ASB rather than responding to ASB. We hope the articles have given you a greater insight into ASB and the help and support available. You can read them all on the page below!

Anti-Social Behaviour Awareness Week 2026 - Connect Housing

It’s Anti-Social Behaviour Awareness Week, the national campaign to shine a spotlight on ASB, strengthen local responses, and amplify the rights of victims.

connecthousing.org.uk

It's Anti-Social Behaviour Awareness Week. Today, we're sharing an article about what happens after a report is made. “Our approach is always to seek the most appropriate and proportionate solution while supporting residents and protecting communities.” Read below! shorturl.at/rmlwE

It’s Anti-Social Behaviour (ASB) Awareness Week 2026. In support of the campaign, Helen Gallimore, our Neighbourhoods Manager and Safer Communities Lead will be sharing a series of short articles focused on ASB and Connect. Have a read below and remember to check back in for tomorrow's update!

Anti-Social Behaviour Awareness Week 2026 - Connect Housing

It’s Anti-Social Behaviour Awareness Week, the national campaign to shine a spotlight on ASB, strengthen local responses, and amplify the rights of victims.

connecthousing.org.uk

Summer is here and so is our Connect in Bloom competition. From Monday 29 June until Saturday 1 August, you can submit your entries for our residents gardening competition. With three categories to enter, there’s plenty of opportunity to win! Visit our website for the full details.

Submit your entries for Connect in Bloom - Connect Housing

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We're expecting a heatwave this week, with temperatures for parts of Yorkshire forecast to be as high as 36°c. It's important to stay hydrated and comfortable. Take a look at this article on our website for tips on how to keep your home as cool as possible www.connecthousing.org.uk/blog/keeping...

Keeping your home cool - Connect Housing

Connecting people, building futures

connecthousing.org.uk

House Exchange – the free service for tenants looking to mutually exchange their homes – is closing on July 31. We're reviewing potential providers to replace the service. If you're currently using House Exchange, we recommend continuing with any active applications before the service closes.

House Exchange service update - Connect Housing

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connecthousing.org.uk

The Renters' Rights Act comes into effect today, which introduces new rules and rights for landlords and tenants. The changes don't currently apply to social rented tenants, but some of them affect shared owners. For more details, visit out website: www.connecthousing.org.uk/news/importa...

Important information about the Renters’ Rights Act - Connect Housing

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With spring here, it's a great time to get involved in our new gardening competition! There are 3 categories to enter and 3 £100 vouchers up for grabs. Whether you have a window box or a big outdoor space, anyone can get involved! Submissions open in June. www.connecthousing.org.uk/news/details...

Details revealed for Connect In Bloom competition - Connect Housing

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A new repairs contractor is taking over the delivery of our evening and weekend emergency repairs service for non-heating repairs. Cornel Building Services – a Yorkshire-based, professionally accredited contractor – will now respond to any emergency repairs outside of our normal working hours.

We’ve appointed a new contractor to deliver emergency repairs - Connect Housing

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connecthousing.org.uk

We’ve recently received a lot of feedback from residents about parking. Many neighbourhoods have 'first come, first served' communal parking. We know that this can mean people have difficulty finding spaces close to home, and sometimes cars may even be parked in a way that blocks access. (1/3)

Have you wondered exactly how your rent as a Connect resident is calculated and spent? Read the latest blog from our Head of Finance, Guy Millichamp, to find out. www.connecthousing.org.uk/blog/your-re...

Your rent, explained - Connect Housing

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connecthousing.org.uk

YHCC Chair Asif Husain-Naviatti writes about a recent Commission visit to #Calderdale in West Yorkshire, and the benefits and opportunities that are coming out of the community response🏘️ www.yorkshirepost.co.uk/news/opinion... @calderdale.bsky.social @cvclt1.bsky.social @connecthousing.bsky.social

How Todmorden is turning the climate challenge into an opportunity - Asif Husain-Naviatti

I was struck recently by how powerfully Todmorden, in the Calder Valley, was able to demonstrate that communities can turn climate and social challenges into opportunities for resilience, innovation, ...

yorkshirepost.co.uk

Whether you're new to growing or have a green thumb, our new gardening competition is for you! There are 3 categories to choose from - each with a great prize on offer - and anything from a garden to a window box is eligible! Full details: www.connecthousing.org.uk/news/details...

Details revealed for Connect In Bloom competition - Connect Housing

Connecting people, building futures

connecthousing.org.uk

Have you read our customer charter yet? Developed with customers, colleagues and board members, it sets out a clear standard around how you should be treated in each interaction with us. www.connecthousing.org.uk/your-home/co...

Connect Commitments and the Customer Charter - Connect Housing

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connecthousing.org.uk

The latest edition of Connected magazine has been delivered! This issue includes details about all sorts of things going on in and around our communities, as well as full details of our new gardening competition - Connect in Bloom! www.connecthousing.org.uk/news/the-lat...

The latest issue of Connected magazine has landed! - Connect Housing

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We're excited to share some positive changes within our Neighbourhoods team! Alongside our dedicated Lettings team, there are now eight Community Housing Officers, each covering a smaller area than before and providing a more joined-up service. www.connecthousing.org.uk/blog/changes...

Changes to our Neighbourhoods team - Connect Housing

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connecthousing.org.uk

Ever considered an apprenticeship? For #NationalApprenticeshipWeek 2026 we've been speaking to our apprentices to find out why they chose this route and if they'd recommend it to others. Read more below!

National Apprenticeship Week 2026 - Connect Housing

Our apprentices make a real difference every day while developing the skills, experience and confidence they need for long‑term careers.

connecthousing.org.uk

This Christmas period, our office will be closed from 2pm on Wednesday, 24 December. We will reopen at 9am on Friday, 2 January. If you need an emergency repair between these dates, please call us on 0300 5000 600. Our out of hours service will be able to help.

Update: Our online account service is now running as normal, thank you for your patience

Connect Housing@connecthousing.bsky.social · 10mo ago

We’re currently experiencing some technical difficulties with our online account service. Our IT team is investigating the issue. If you’re unable to login to your online account, please feel free to call us on 0300 5000 600 or email hello@connecthousing.org.uk with any questions.

Awaab's law has been in force for over a month now. Find out more about what it means for you: www.connecthousing.org.uk/news/awaabs-...

Awaab's law: keeping your home safe, healthy and mould-free - Connect Housing

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connecthousing.org.uk

We’re currently experiencing some technical difficulties with our online account service. Our IT team is investigating the issue. If you’re unable to login to your online account, please feel free to call us on 0300 5000 600 or email hello@connecthousing.org.uk with any questions.

"We want to hear your feedback so we can improve, and so that we can ensure we keep your homes well maintained." Take a look at the latest blog from our Chair, Diane French, for all the details about Connect's most recent board meeting. www.connecthousing.org.uk/blog/across-...

Across the Board - November 2025 update - Connect Housing

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This Christmas period, our office will be closed from 2pm on Wednesday, 24 December. We will reopen at 9am on Friday, 2 January. If you need an emergency repair between these dates, you can still call us on 0300 5000 600 and our out of hours service will be happy to help.

It's National Involvement Week and we're celebrating the difference tenants make to Connect! We want to say a huge thank you to everyone who gives their time and feedback, whether as part of the Customer Voice Group (pictured), or through surveys, polls and other groups and panels.