CRM Rocks
@crmrocks.bsky.social
Your Dynamics CRM and Power Platform podcast, doing monthly episodes since 2013
In episode 166 of CRM Rocks, Markus Erlandsson and Malin Martnes talk with Em D'Arcy from Microsoft about the Copilot Agent Kit — where it came from, what it does, and how it helps you govern, monitor and optimise your growing landscape of AI agents Listen here: crmrocks.com/2026/10/14/c...
Licensing. Everybody talks about it. Almost nobody enjoys it. In this episode Markus Erlandsson talks with licensing guru; Jukka Niiranen! They try to untangle one of the hottest topics in the Microsoft ecosystem that everybody struggles with: licensing. 🎧 Listen here: crmrocks.com/2026/09/14/l...
In episode 164 of CRM Rocks, Markus Erlandsson and Malin Martnes sit down with Kristine Risberg from CRMK to talk about Dynamics 365 Contact Center and where it's heading next. Listen here: crmrocks.com/2026/08/14/c... #CRMRocks #Dynamics365 #CustomerService #ContactCenter #MicrosoftCopilot
New episode of CRM Rocks is out! We did an episode on F&O for CRM folks, so we had to do an episode of BC for CRM folks as well! We’re joined by Inge Magne Brøvik (Business Central MVP & founder of Brixia) 🎧 Listen now: crmrocks.com/2026/05/14/b... #CRMrocks #Dynamics365 #BusinessCentral #BC
Have you ever logged into the Power Platform Admin Center …and realised Dataverse storage is the problem staring back at you? In episode 160 of CRM Rocks, Markus Erlandsson talks with Heidi Neuhauser and Kylie Kiser about managing Dataverse storage Listen here: crmrocks.com/2026/04/14/m...
Have you ever been the CRM person… and suddenly also the Power BI person? This week on CRM Rocks, Markus Erlandsson and Malin Martnes talk with Laura Graham‑Brown about Power BI for CRM folks. 🎧 Listen here: crmrocks.com/2026/03/14/p... #CRMRocks #Podcast #PowerBI #CRM
What does AC/DC, learning, Minecraft, hackathon and snow have in common? You can learn all about that in episode 158! Markus and Malin talks with Ulrikke Akerbæk after this years highly successfull AC/DC hackathon. crmrocks.com/2026/02/14/r...
🎙 New Episode Alert – CRM Rocks #157! This time we dive into F&O (or F&SCM or FinOps or ERP) for Power Platform with none other than Johan Persson from Engage Group. Listen now: crmrocks.com/2026/01/14/f... #CRMRocks #Dynamics365 #PowerPlatform #FinanceAndOperations #ERP #CRM
New CRM Rocks Episode! In Episode 165, Markus Erlandsson and Malin Martnes have a chat with KMPG UK's Microsoft AI lead Nathan Sweeney to explore vibe coding! Curious about vibe coding? Tune in now: crmrocks.com/2025/12/14/v... #CRMrocks #VibeCoding #MicrosoftAI #Dynamics365 #PowerPlatform
New CRM Rocks Episode! In episode 155, Markus Erlandsson and Malin Martnes sit down with Joe Griffin from proMX UK to talk all things Project Operations. 👉 Tune in: buff.ly/rBFYiEY
Project Operations with Joe Griffin | CRM Rocks
Project Operations with Joe Griffin | CRM Rocks | 2025-11-14
crmrocks.com
Julie Yack joins Markus Erlandsson and Malin Martnes to share her “first day” experience with Power Platform and why you don’t need to be a developer to belong. Listen now: crmrocks.com/2025/10/14/m...
My First Day of Power Platform with Julie Yack | CRM Rocks
My First Day of Power Platform with Julie Yack | CRM Rocks | 2025-10-14
crmrocks.com
CRM Rocks Episode 153 is live! Parvez Ghumra and Sean Astrakhan join Markus Erlandsson and Malin Martnes to talk about ALM for Power Platform. Nordic Summit workshop - still tickets available: nordicsummit.info/pre-day-work...) Tune in and supercharge your ALM! crmrocks.com/2025/09/14/a...
Pre-Day workshops - Nordic Summit
Nordic Summit hosts instructor-led workshops. Book your seat today to learn from experts in their field for a full-day of in-depth learning
nordicsummit.info
Join Markus Erlandsson and Malin Martnes for the 153rd episode of CRM Rocks. In this episode we chat with Daniel Laskewitz, Senior Cloud Advocate at Microsoft, about MCP - Model Context Protocol. And happy birthday to Daniel as yesterday 13th was his birthday! crmrocks.com/2025/08/14/m...
MCP and Dataverse with Daniel Laskewitz | CRM Rocks
MCP and Dataverse with Daniel Laskewitz | CRM Rocks | 2025-08-14
crmrocks.com
In episode 151, Markus Erlandsson and Malin Martnes talk to David Abu about community—how it helped shape his career and how he’s now helping others grow through it. 🎙️ Listen here: crmrocks.com/2025/07/14/c... #CRMRocks #PowerPlatform #Community #Microsoft #CopilotStudio
Community with David Abu | CRM Rocks
Community with David Abu | CRM Rocks | 2025-07-14
crmrocks.com
Now it's time to dive into episode 150 of the podcast, join Markus Erlandsson and Malin Martnes as they talk with Tricia Sinclair from Avanade about the evolving landscape of Service. Service isn't just customer service - learn from the queen of service about what it means. buff.ly/cTvorcX
In this new episode, we dive into Custom Pages in 2025 with the incredible @Cathrine Bruvold! 🔹 How are custom pages evolving in the CRM landscape? 🔹 What new possibilities do they unlock for businesses? 🔹 Chess? 👉 Listen here; crmrocks.com/2025/05/14/c... #CRM #CustomPages #CRMRocks #Podcast
🚀 New episode alert! CRM Rocks dives into AI adoption with Areti Iles! 🤖✨ Don’t miss insights on strategy & execution! Tune in: crmrocks.com/2025/04/14/a... 🎙️🔥 PS; Can you tell Markus and Malin used AI to write this post?
AI Adoption with Areti Iles | CRM Rocks
AI Adoption with Areti Iles | CRM Rocks | 14 April, 2025
crmrocks.com
CRM Rocks with Markus Erlandson and Malin Martnes are back with a new episode! We had a chat with the CRM Keeper also known as Thomas Sandsør about simple CRM. What does he mean about simple CRM? Check out the episode! Link in the first comment.
On this Valentines day CRMRocks is out with a new episode! Markus and Malin want to give some love to the Microsoft Student Ambassador program! To help us with that we're joined by Director Audience Evangelist Pablo Veramendi who's responsible for the program at Microsoft. https://buff.ly/3EDfDKS
