NJ TRANSIT Customer Advocate

@customeradvocate.bsky.social

Gathering NJ TRANSIT customers’ feedback and ideas to enhance the experience at every step of the passenger journey—on Rail, Bus, Light Rail and Access Link. Account not monitored 24/7. For customer service, visit https://bit.ly/3W6DB6I

🚉 In addition to tomorrow’s “Meet the Advocate” at Morristown (7/29, 5:30 PM), I’ll be at Hawthorne Station from 7–9 AM to collect your feedback. The NJ TRANSIT Safety team will also be there to discuss pedestrian‑crossing safety. 🌧️ Forecast isn’t great, bring an umbrella!

🛎️Here’s June’s social‑media feedback summary! As usual, actionable concerns are reviewed. For example: • Data feed updated following an assessment of Journal Square bus gate assignment • Rail team working to add train capacity • etc. More info at the next committee meeting.

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🧹🧼With the gradual rollout of Executive Order 16’s Rapid Action Plan, many rail lines & bus routes now get added mid-day cleaning. Cleanliness concerns are trending below seasonal levels, but what do you think? Has cleanliness on your train/bus been better, worse, or about the same?

⛈️ Severe weather is expected today, and a Flash Flood Watch is in effect. Service may be impacted, and River Line service is already suspended as a precaution. Check for service updates before you travel, and stay safe.

National Weather Service@nws.noaa.gov · 3w ago

Severe thunderstorms are expected across portions of the Ohio Valley and Lower Great Lakes into the Mid-Atlantic and Northeast, this afternoon into the evening. Monsoonal thunderstorms may bring areas of flooding to the Southwest. Check www.airnow.gov for your local air quality forecast.

U.S. weather map valid 8am EDT Jul 18 showing widespread rain/thunderstorms (green crosshatch), yellow-hatched severe-thunderstorm risk from the Midwest into the Mid‑Atlantic, and red-striped heavy rain/flash-flood risk in parts of the Rockies and NE PA.

👋 Heads up Newark Broad Street station customers! I will be at your station with the NJ TRANSIT safety team tomorrow (7/15) from 7 AM until 9:00 AM. Swing by, say hi, and share your thoughts on your experience with bus, rail, and light rail services! 🚍🚋🚊

☀️🌡️Extreme heat through Friday, peaking tomorrow (7/15), may impact your service. Speed restrictions and other measures will be implemented, expect delays and cancellations. ℹ️ Stay hydrated & stay updated: 💻 njtransit.com/heat for more info 📲 njtransit.com/myinfo to sign up for alerts.

National Weather Service@nws.noaa.gov · 3w ago

A significant heat wave is underway for the Intermountain West, Northern Plains, and Upper Great Lakes, peaking in intensity through Tuesday. This heat is expected to be exceptionally rare and produce numerous high temperature records.

An infographic from the Weather Prediction Center titled "Key Messages for Mid-July Heat Wave" issued Mon, Jul 13, 2026 at 12:05 PM CDT.

Subheading: Dangerous and record-breaking heat spans from the Intermountain West to the Northeast this week.

Key Messages:

North-Central U.S. Significant Heat Wave: Underway for Intermountain West, Northern Plains, and Upper Great Lakes, peaking midweek. Widespread highs of 95-105°F are forecast.

Prolonged and Accumulated Heat Stress: Consecutive hot days and record-warm lows will result in widespread Major to Extreme HeatRisk in the Northern Plains and Upper Great Lakes.

Record-Breaking Heat in the Northeast U.S.: Dangerous heat enters the Northeast Tuesday, peaking Wednesday from Richmond to Boston, with highs in the upper 90s to near 100°F.

Heat Safety Tips: Limit outdoor activity, hydrate, ensure A/C access, check on others, and never leave children or animals in vehicles.

Maps:
Two Forecast Max HeatRisk maps show color-coded risk levels: 1-Minor (yellow), 2-Moderate (orange), 3-Major (red), and 4-Extreme (purple).

The top map (valid through Friday 7/17) shows purple "Extreme" risk covering Montana, North Dakota, South Dakota, Minnesota, and Wisconsin, affecting cities like Billings, Bismarck, Pierre, and Twin Cities.

The bottom map (valid Tuesday 7/14 - Thursday 7/16) shows red "Major" risk extending across the Northeast and Mid-Atlantic, affecting cities like Boston, New York, and Washington.

⚠️NJ TRANSIT Rail Passengers On Sunday, 7/19 for the World Cup Final: 🔹Between approximately 10:24 AM-2:14 PM, boarding at NY Penn & Secaucus limited to stadium-goers. 🔹Deboarding at Secaucus limited only to customers traveling to NYNJ Stadium during the same period.

⚠️ NJ TRANSIT rail update Following the storm last night: 🔹North Jersey Coast Line service will resume regular weekend service at the start of service day tomorrow, Sunday, 7/5. 🔹Montclair-Boonton Line, Morris & Essex Line and Gladstone Branch services will remain suspended until further notice.

The NJ TRANSIT teams continue working on all lines affected by the storm. The NJCL should be the first to resume service. With dozens of downed trees & damaged catenary wires, restoring service on the other lines will take more time. ⚠️More severe weather is expected today and tomorrow. Stay safe!👇

National Weather Service@nws.noaa.gov · last mo.

Happy Independence Day!🇺🇸🎆 A prolonged, dangerous heat wave will persist through the Independence Day weekend across the Ohio Valley, Midwest, and Mid-Atlantic. 🥵 Clusters of severe thunderstorms will move across parts of the Allegheny Plateau into Mid Atlantic this Independence Day. ⛈️ weather.gov

National Weather Service HeatRisk map valid July 4, 2026 showing nationwide heat danger by color—yellow minor, orange moderate, red major, purple extreme—with extreme heat concentrated across the Southeast and Mid‑Atlantic and mostly minor risk in the West.