Design Observer

@designobserver.com

The best conversations in design — expert-led, multidisciplinary, and for the curious mind. Essays, podcasts, and events that inspire and connect. https://designobserver.com/

Customer experience quality in the U.S. fell to a new low in 2025. Fourth consecutive year of decline. The companies bucking that trend started at the top. Kate Watts on what it actually looks like to treat the customer experience as something worth designing. designobserver.com/the-design-l...

The design-led business advantage: prioritizing the customer experience - DesignObserver

As customer experience quality declines, the companies sustaining design-led performance stand out

designobserver.com

The reflecting pool from hell. There has been so much breaking news with the Lincoln Memorial reflecting pool that the Guardian is now covering it in its U.S. politics live blog. Five people have reportedly been arrested for vandalizing it. www.theguardian.com/us-news/live...

Federal judge blocks Trump administration efforts to subpoena Minnesota governor Tim Walz and others – live

Judge criticized attempts to ‘harass and retaliate against’ Minnesota officials for refusal to aid federal immigration crackdown

theguardian.com

Juneteenth was supposed to mark the end of slavery. But the right to vote was a separate fight — and it took another hundred years. Today, that right is at risk, and the fight is back. Alanah Odoms, executive director of the ACLU Louisiana, explains why on our upcoming podcast, Draw the Line.

Google has announced new tools to let website owners opt out of AI summaries and search. At the same time, they tout the AI product that’s impossible for people to miss: “AI Overviews now has over 2.5 billion monthly active users...and people are asking Search entirely new kinds of questions..."

How AI Mode is changing the way people search in the U.S.

One year after launch, see how AI Mode’s users are shifting from keywords to natural language queries.

blog.google

Mexican heritage looms large in jersey designs for the World Cup. Hugo Rosas’ new futbol jerseys draw from some of Mexico’s most iconic cultural touchstones, including papel picado, the delicate cut-paper ornaments commonly used during local celebrations. apnews.com/article/mexi...

Mexican designer blends soccer and pre-Hispanic culture ahead of the World Cup

It’s no coincidence that Hugo Rosas’ jersey designs ahead of the World Cup resemble some of Mexico’s most iconic decorations.

apnews.com

The 2026 Sustainability Awards’ Community & Social Impact category honors architecture that prioritizes human wellbeing and equity. This award recognizes designs that foster social connection, public health, & universal accessibility. Submit your noms by June 24: www.sustainablebuildingawards.com.au

Sustainability Awards - Building A Better Future Through Knowledge

Australia’s longest running and most prestigious award program dedicated to acknowledging and celebrating excellence in sustainable design and architecture.

sustainablebuildingawards.com.au

What if the most important design principle you've never heard of has been practiced in the Andes for centuries? Ayni is the Quechua word for reciprocity — a living principle of mutual care that asks a simple but profound question: what will we choose to give back? designobserver.com/designing-wi...

Designing with the Andean principle of Ayni:

How Anyi, the Quechua word for reciprocity, gave this design leader new ideas for how to improve his practice

designobserver.com

Still sitting on that creative project? May 29th is Release Day — a global collective deadline where creatives around the world ship their work simultaneously. Sam Furness and Creative Mornings made it happen. Who knows, the world might need what you're making...

Sam Furness got serious about investing in his curiosity. Now, he’s helping others do the same. - DesignObserver

Sam Furness believes in the power of a creative community. He's seen the evidence, and now he's helping creatives complete their work.

designobserver.com

Prolific production designer Grace Yun has ‘Beef’ to share. Yun, known for her work on Past Lives and Hereditary, is back for a 2nd season of Netflix's anthology series, talking about how she designed sets for Beef with an eye for class, race, and the interpersonal tension that defines the show -->

OpenAI has a goblin problem they can’t explain. “Never talk about goblins, gremlins, raccoons, trolls, ogres, pigeons, or other animals or creatures unless it is absolutely and unambiguously relevant.” Look, we’ve all been there. bit.ly/4usoNhR

OpenAI Really Wants Codex to Shut Up About Goblins

“Never talk about goblins, gremlins, raccoons, trolls, ogres, pigeons, or other animals or creatures unless it is absolutely and unambiguously relevant,” reads OpenAI’s coding agent instructions.

bit.ly

Trailblazing designer and our co-founder @michaelbierut.bsky.social has been awarded the 2026 President’s Medal by the Architectural League of New York. A longtime partner at Pentagram, Bierut has spent more than four decades shaping how architecture is experienced through graphics. archleague.org

Home - The Architectural League of New York

We support critically transformative work in the allied fields that shape the built environment. As a vital, independent forum, the League stimulates thinking, debate, and action on today’s converging...

archleague.org

An autonomous AI showed up at Art Basel, read the crowd's emotions, and made art in real time. No body, no studio, no angst. $333K at auction. Its name is Botto. The questions it's raising don't have easy answers — and that's exactly what makes it interesting.

Chicago’s historic Merle Reskin Theater takes a bow at the end of May. DePaul University cites a budget crisis caused by the Trump Administration’s immigration policies, resulting in fewer tuition-paying foreign students. Also set to close: the DePaul Art Museum. chicago.suntimes.com/architecture...

Cash-strapped DePaul closes the curtain on Downtown’s historic Reskin Theatre

The landmarked 1,400-seat Beaux-Arts playhouse was designed by Benjamin H. Marshall, one of Chicago's preeminent architects.

chicago.suntimes.com

Sony World Photography Awards has announced its 2026 winners. The competition welcomes submissions from photographers of all levels; this year, there were more than 430,000 submissions from more than 200 countries and territories. Come, look at the world! These images will set you right. Enjoy.

Sony world photography awards 2026 – in pictures

The Sony world photography awards announce the four overall winners of the 2026 competitions: professional, open, student and youth

theguardian.com