Rachel Power - The Patients Association

@rachel-p.bsky.social

Chief executive at the Patients Association - views my own

This deeply moving article is written by @madisonmarriage.bsky.social, the daughter of one of our focus group participants. In it, she tells the heartbreaking story of her brother, Charlie, who tragically passed away after being unable to access the emergency medication he needed. buff.ly/4be5Nv2

My brother, the NHS and the inquest into a needless death

My brother spent the last hours of his life trying in vain to get basic help from the NHS. Why?

ft.com

🆕 Would you like to make the most of your upcoming healthcare appointment? Our latest guide walks you through: ✔️ how to prepare before your visit ✔️ what to do during your appointment ✔️ steps to take afterward to ensure you get the best care www.patients-association.org.uk/getting-the-...

Getting the most out of your appointments

This guide is to help patients to prepare by sharing information to consider before, during and after health care appointments.

patients-association.org.uk

📣 New publication: Designing inclusive & trusted digital health services with people Why: -Darzi report:dire state of NHS partly due to not listening to patients -people excluded from digital health because of poor design -greater opportunity to better know patients & improve services with digital

NHS constitution makes clear that patients have a right to complain & obliges the service to learn from them. But there is little evidence complaints are being systematically used to improve care. NHS does not consistently welcome, handle, respond or learn from complaints in a patient-centred manner

Healthwatch England@healthwatchengland.bsky.social · 2y ago

An effective complaints system should be an essential part of improving health services and restoring public satisfaction with the NHS. We need a change in the NHS complaints system. Read our recommendations www.healthwatch.co.uk/news/2025-01...

"We need a step change in how people's complaints are handled and acted on." Quote from Louise Ansari, Chief Executive at Healthwatch England.

Has the Times sacked its Media Correspondent? Scrolling through its news list and it’s missed a huge story involving the monarchy, journalist ethics and a billion pound cover up at a hugely powerful media organisation. Surely more important than whether dogs suffer from January blues?