Byard Duncan
@byardduncan.bsky.social
Award-winning investigative reporter covering business and consumer protection issues. Bylines: ProPublica, Reveal, Esquire, GQ, others.
IMPACT: Lawmakers are calling for action against 7-Eleven and Circle K after our @us.theguardian.com investigation: www.theguardian.com/us-news/2026...
‘It’s enraging’: lawmakers call for action after Guardian investigation into convenience store overcharges
Congress members say pricing practices at 7-Eleven and Circle K stores underscore everyday Americans’ affordability struggles
theguardian.com
Our Guardian story about how 7-Eleven and Circle K, the US's top convenience store chains, habitually overcharge customers appears to have hit a nerve. www.theguardian.com/us-news/ng-i... @jocelynzuck.bsky.social @byardduncan.bsky.social @sophiemsullivan.bsky.social @michaelwhudson.bsky.social
Our @theguardian.com investigation into overcharging by 7-Eleven and Circle K caught the attention of some members of Congress. @michaelwhudson.bsky.social @jocelynzuck.bsky.social @byardduncan.bsky.social @sophiemsullivan.bsky.social
‘It’s enraging’: lawmakers call for action after Guardian investigation into convenience store overcharges
Congress members say pricing practices at 7-Eleven and Circle K stores underscore everyday Americans’ affordability struggles
theguardian.com
People often dial 911 in dire situations, fearing for their own lives or someone else's. Being quickly connected to a dispatcher can be a matter of life or death. But across the country, callers are being placed on hold. Why? @byardduncan.bsky.social and @typeinvestigations.org investigated.
NEW for @theguardian.com: U.S. Convenience store giants have been quietly overcharging consumers for years. It's salt in the wound for ppl struggling with out-of-control living costs. W/ @barryyeoman.com, @sophiemsullivan.bsky.social and @jocelynzuck.bsky.social. www.theguardian.com/us-news/ng-i...
Amid soaring living costs, America’s biggest convenience-store chains quietly overcharge consumers
Guardian investigation: 7-Eleven and Circle K stores often fail to honor advertised prices – charging more at pump and register for gas, snacks, and other items
theguardian.com
MY LATEST: Today @theguardian.com published our investigation of 7-Eleven and Circle K. Both chains routinely overcharge customers for food, toiletries, tobacco, and medicine, and yet elude government scrutiny. With @jocelynzuck.bsky.social, @byardduncan.bsky.social, @sophiemsullivan.bsky.social
Amid soaring living costs, America’s biggest convenience-store chains quietly overcharge consumers
Guardian investigation: 7-Eleven and Circle K stores often fail to honor advertised prices – charging more at pump and register for gas, snacks, and other items
theguardian.com
Was happy to add "7-Eleven secret shopper" to my resume this summer and help report this excellent investigation into serial overcharging by America's convenience stores, alongside @jocelynzuck.bsky.social, @barryyeoman.com and @byardduncan.bsky.social. Thanks to our editor Mike Hudson! Read below.
The Guardian@theguardian.com · 4w agoAmid soaring living costs, America’s biggest convenience-store chains quietly overcharge consumers
NEW investigation for @motherjones.com! I spent a year digging into America's 911 system. Dozens of major cities – L.A., Vegas, Portland, Phoenix, and many more – are failing to answer emergency calls fast enough. For the public, the results can be deadly. www.motherjones.com/politics/202...
America's 911 system is facing its own emergency
Across the country, callers in life-or-death situations are routinely left on hold.
motherjones.com
Across the country, callers in deadly situations are routinely left on hold. Byard Duncan @byardduncan.bsky.social reports in partnership with Mother Jones @motherjones.com: typeinvestigations.org/investigatio...
America’s 911 System Is Facing Its Own Emergency - Type Investigations
© Type Media Center document.write(new Date().getFullYear()). All Rights Reserved.
typeinvestigations.org
Underfunding. Low staffing. Long hold times. @byardduncan.bsky.social tackles our nation's 911 system, which is in the midst of its own emergency.
America's 911 system is facing its own emergency
Across the country, callers in life-or-death situations are routinely left on hold.
motherjones.com
NEW investigation for @motherjones.com! I spent a year digging into America's 911 system. Dozens of major cities – L.A., Vegas, Portland, Phoenix, and many more – are failing to answer emergency calls fast enough. For the public, the results can be deadly. www.motherjones.com/politics/202...
America's 911 system is facing its own emergency
Across the country, callers in life-or-death situations are routinely left on hold.
motherjones.com
It’s been three years since we formed our union. We still don’t have a contract. Over the next few weeks, you’ll be hearing from us — the workers of @propublica.org — on why this contract is so important and the issues about which we care deeply.
I personally cannot imagine a bigger "let them eat cake" moment than falling asleep at a sporting event whose median ticket price was $8,000; and whose fan base has been starved for half a century.
Thanks to @kqedforum.bsky.social for hosting me!
KQED Forum@kqedforum.bsky.social · 5mo ago🎙️ON AIR: We're talking to Oakland’s city auditor, a 911 dispatcher and investigative journalist @byardduncan.bsky.social about why, despite a decade of audits and grand jury reports, Oakland’s emergency response system still lags behind national and state standards. ❓What are your Qs? 📻Listen:
The worst thing about writing (besides the writing itself) is that it's possible to read something you did 13 years ago and say, "How did I get WORSE?"
Many thanks to the good folks at @kqednews.kqed.org / @kqedforum.bsky.social for having me on this morning to discuss my deep-dive into America's 911 system. 📻📻 Listen here: www.kqed.org/forum/201010...
911 ... Please Hold | KQED
We talk about why, despite a decade of audits and grand jury reports, Oakland’s emergency response system still lags behind national and state standards.
kqed.org
.@byardduncan.bsky.social's investigation into understaffing in 911 dispatch centers was highlighted by WPR: www.wpr.org/news/reveal-...
New investigation unpacks challenges 911 dispatchers face in Wisconsin and nationwide
The public radio show “Reveal” explained in a recent episode that nearly one in five 911 dispatch centers in America’s 100 biggest cities fail to answer 911 calls within 15 seconds. But Dane County’s ...
wpr.org
BusPatrol claims to improve safety by attaching AI-powered cameras to school buses and generating tickets to drivers who illegally pass them. But critics say municipalities are getting a bad deal. www.typeinvestigations.org/investigatio...
The AI School Bus Camera Company Blanketing America in Tickets - Type Investigations
Dive in.
typeinvestigations.org
America’s 911 dispatchers are straining under pressure, leaving thousands of callers waiting during emergencies. @byardduncan.bsky.social reports with @revealnews.org: www.typeinvestigations.org/investigatio...
America’s 911 dispatchers are straining under pressure - Type Investigations
© Type Media Center document.write(new Date().getFullYear()). All Rights Reserved.
typeinvestigations.org
Ever called 911 and been put on hold? It happens hundreds of thousands of times every year. In my new investigation for @revealnews.org and @motherjones.com, I found that many of America's biggest cities aren't meeting the national standard for picking up emergency calls fast enough. LISTEN:
Reveal@revealnews.org · 5mo ago911 centers are supposed to answer 90 percent of emergency calls in 15 seconds or less. Reporter @byardduncan.bsky.social found many aren’t coming close to that. Meanwhile, hundreds of thousands of callers are left waiting on hold.
In more than 20 of America's largest cities, 911 calls aren't being picked up fast enough. For the public, the results can be perilous. My new investigation with @revealnews.org / @motherjones.com / @typeinvestigations.org: revealnews.org/podcast/911-...
America’s 911 system is in the throes of its own emergency
America’s 911 dispatchers are straining under pressure, leaving thousands of callers waiting during emergencies.
revealnews.org
NEW from me for @revealnews.org / @motherjones.com: 911 centers are supposed to answer 90% of emergency calls in 15 seconds or less. I found many aren’t coming close to that. Meanwhile, hundreds of thousands of callers are left waiting on hold. revealnews.org/podcast/911-...
America’s 911 system is in the throes of its own emergency
America’s 911 dispatchers are straining under pressure, leaving thousands of callers waiting during emergencies.
revealnews.org
YOU’RE LISTENING TO SISYPHUS FM, THE HOME OF NON-STOP ROCK
This @oaklandside.org article on one of our city councilors' alleged neglect of his pet pony is ... really, really something. oaklandside.org/2026/05/21/k...
His little pony: what happened to Ken Houston’s urban horse?
Ken Houston’s horse, grazing on abandoned city land, was reportedly neglected. Houston says that’s false.
oaklandside.org
Alex Garland's "Civil War" is not only a spectacular journalism movie; it's one of the best, most profound films of this decade.
1/ Happy International Workers' Day to all our fellow workers and unions! ✊ ICYMI, our bargaining unit exercised our collective power to walk out on a one-day strike last month, as we fight for a fair contract.
We found that 12 of the 46 federal judges who have already made rulings in coastal damage lawsuits had investments in or business connections to petrochemical companies that were defendants in the cases. www.typeinvestigations.org/investigatio...
Judges Overseeing Louisiana's Landmark Oil Cases Have Financial Stakes in Defendants - Type Investigations
© Type Media Center document.write(new Date().getFullYear()). All Rights Reserved.
typeinvestigations.org
A decade ago, one Maryland county bet big on school bus cameras to stop illegal passing. $92 million and 375,000 tickets later, they have nothing significant to show for it. Meanwhile, the company is setting up shop across America. My latest for @bloomberg.com: www.bloomberg.com/news/feature...
The AI School Bus Camera Company Blanketing America in Tickets
BusPatrol says its technology helps curb dangerous driving at no cost to cities. Public records from across the US often tell a different story.
bloomberg.com
BusPatrol says its technology helps curb dangerous driving at no cost to cities. Public records from across the US often tell a different story. @byardduncan.bsky.social reports in partnership with @bloomberg.com: www.bloomberg.com/news/feature...
The AI School Bus Camera Company Blanketing America in Tickets
BusPatrol says its technology helps curb dangerous driving at no cost to cities. Public records from across the US often tell a different story.
bloomberg.com