BEUC - The Consumer Voice

@beuc.eu

We are BEUC, The European Consumer Organisation. We represent 42 independent national consumer organisations in Brussels and defend the interests of European consumers.

How can a closer EU-Canada relationship deliver for consumers? ▪️safer and more sustainable products, ▪️affordable and accessible services, ▪️easier travel and payments, ▪️and stronger protection when things go wrong. Our joint checklist with the Consumers Council of Canada ⤵️

EU-Canada relations that work for consumers

How can a closer EU-Canada relationship deliver for consumers? This Consumer Checklist from BEUC and the Consumers Council of Canada sets out priorities for stronger cooperation on safer products, aff...

beuc.eu

The EU is negotiating rules to keep pesticides in our fields and on our plates for even longer than today. There are better solutions 👇 🔹give the EU Food safety authority more budget 🔹and more staff Consumers shouldn't have to worry about what's in their plates 👉 www.beuc.eu/tools/key-po...

Pesticides et santé : sortir de l’omerta et protéger les victimes

Ce 13 octobre, des victimes de pesticides réunies à l’Université de Liège en présence d’étudiants et de citoyens inquiets, ont témoigné des ravages des pesticides sur la santé et appelé à briser l’ome...

lesoir.be

EU leaders meet this week and energy prices are high on the agenda. With consumers picking up the bill for another fossil-fuelled energy crisis, governments must protect the most vulnerable. But the best protection against the next crisis is speeding up renewables, clean heating & home renovation👇

Are new fossil fuel projects green? 🤔 The EU's Sustainable Finance Disclosure Regulation risks opening the door to greenwashing if investing in fossil fuel expansion is allowed in the 'Transition' category. Here's what that could look like for consumers 👇

𝐖𝐡𝐚𝐭 𝐡𝐚𝐬 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐀𝐜𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐬𝐨 𝐟𝐚𝐫? 📲 Thanks to the DMA, Google and Apple now allow you to wirelessly transfer your data from Android to iOS and vice versa when you switch devices. 👏 Competition works best when people can choose freely, without losing access to their digital lives.

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"Consumers must be able to rely on products to be safe," as millions of unsafe products have flooded the EU market over the last year, BEUC and its members are calling for stronger rules on products from third countries. Read more from our 🇩🇪 member vzbv in @zeit.de ⤵️

European Product Act: Verbände fordern strengere EU-Regeln für Produkte aus Drittstaaten

Viele Produkte, die über Onlineplattformen aus Drittstaaten importiert werden, verstoßen gegen EU-Regeln. Mehrere Verbände fordern neue Haftungsregeln.

zeit.de

Are new fossil fuel projects green? 🤔 The EU's Sustainable Finance Disclosure Regulation risks opening the door to greenwashing if investing in fossil fuel expansion is allowed in the 'Transition' category. Here's what that could look like for consumers 👇

ETS2 is key to decarbonising buildings & transport + protecting consumers from future price shocks. ✍ We've joined a call on EU countries to implement ETS2 in 2028 with no further delay 👇 This will allow countries to start helping the most vulnerable to participate in the energy transition.

Joint letter calling upon EU Member States to implement ETS2

ETS2 is an essential part of decarbonising buildings and transport and protecting consumers from future price shocks. That's why BEUC teamed up as part of a group of 50 civil society organisations, co...

beuc.eu

"The market for data brokers, where data is collected and added to profiles, has an estimated value of 40.5 billion euros. For every EU citizen, this is almost 108 euros per year. (...) consumers could not understand how this market works due to the lack of transparency."

EU-Staaten entscheiden über Cookie-Banner, KI-Training und Co.

Die Verhandlungen rund um den Daten-Omnibus im Rat sind in einer heißen Phase. Derzeit sieht es so aus, als würde die von NGOs kritisierte „Pauschalerlaubnis“ für KI-Training beschlossen. Während die...

netzpolitik.org

"At the beginning e-commerce was really small in Europe and then it became this tsunami of parcels". Read more from @leaauffret.bsky.social on why the €3 customs duty introduced this summer is an important step to reduce the number of dangerous products entering into the EU.

Cheap no more: What do EU’s new e-commerce rules mean for low-price platforms?

EU’s €3 duty on low-value parcels targets e-commerce platforms including Shein and Temu | Anadolu

aa.com.tr

Happy World Teachers’ Day! To mark the occasion, we want to spotlight an idea that deserves more attention: Material Compass by our 🇩🇪 member vzbv. Initiatives like this are why we built the Consumer Education Hub: to make good consumer-education initiatives more visible, accessible and shareable.

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💸 EU consumers and business would lose millions of euros without strong data protection rules. We presented the result of our new research The conclusion? Data protection and privacy rights can have a positive effect on our society and our economy. 𝐖𝐡𝐚𝐭 𝐰𝐞 𝐧𝐞𝐞𝐝 𝐢𝐬 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐞𝐧𝐟𝐨𝐫𝐜𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐆𝐃𝐏𝐑.

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How can we tackle dark patterns? We discussed this and much more at this week's joint Enforcement & Consumer Rights Expert Meeting in Berlin, kindly hosted by our German member @vznrw.bsky.social, shaping how we protect consumers in the months ahead. Thank you all for the rich exchange! 🚀

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💶 Did you know that European businesses cost €1.9bn per year to consumers by overlooking privacy and data protection measures? These costs stem from a lack of protection against data breaches or empowering consumers with basic rights of access, erasure and data portability.

Privacy that powers the European data economy

The results from Assembly Research’s study into the economic costs of weakening privacy and data protection highlight the often-overlooked economic benefits of privacy: strongly enforcing the GDPR and...

beuc.eu

A new paper from our 🇬🇧 member Which? shows energy flexibility offers potential big gains for consumers ⚡ 1/5 households are already participating in the UK. But those that see the biggest rewards are those with EVs or high electricity use 👇

Household Energy Flexibility: Who Really Benefits? - Which?

Expert perspectives on the opportunities and risks for households from flexible energy use, and what action is needed to make sure a wide range of households benefit.

which.co.uk

🎮Nine video game companies are under investigation for unfair practices flagged by BEUC, like hidden in-game currency costs & unfair terms. "No one should need a calculator to know what they're spending," says our DG Agustín Reyna. www.beuc.eu/game-over

Game OVER | BEUC

BEUC and 22 member organisation from 17 countries denounced leading video game companies’ unfair practices to the European Commission and the EU network of Consumer Authorities (CPC-Network).

beuc.eu

Bringing energy bills down is a top priority for consumers. With energy prices rising and further hikes on the horizon, ensuring affordability is key. So what can be done? In this blog from earlier this year (which is still just as topical), @arcapde.bsky.social proposes some solutions 👇

Energy affordability affects us all: here's what the EU can do

Bringing down energy prices is a top priority for Europeans following the gas crisis and recent uncertainty in the Middle East.

blog.beuc.eu

📢 Happening this Wednesday: Are we underestimating the economic value of privacy? Join us tomorrow for the presentation of our new report: The economic costs of weakening privacy and data protection. ⏱️ Haven't registered yet? You can still do so until end of today on our website ⤵️

Are we underestimating the economic value of privacy?

30 September 2026 > As Europe looks to boost innovation and competitiveness, what role does privacy play in building consumer trust and economic growth? Join us on 30 September for a presentation of…

beuc.eu

💸 Organisations that don't comply with the GDPR are estimated to cost EU consumers around €103bn per year through data breaches! Want to know more? Come join us 30/09 for a presentation on the economic impact of the GDPR. ✒️ Sign up now before registration closes ⤵️

Are we underestimating the economic value of privacy?

30 September 2026 > As Europe looks to boost innovation and competitiveness, what role does privacy play in building consumer trust and economic growth? Join us on 30 September for a presentation of…

beuc.eu

Imagine a classroom where students learn not just equations but how to navigate consumption: shop safely, spot unfair practices, & more. That’s Consumer (Re)generation, a project by Cittadinanzattiva APS. Explore similar initiatives on the Consumer Education Hub & see consumer education in action.

Initiative - Consumer Education Hub

Our goal is to provide inspiration to all those who are developing consumer education initiatives which help people understand and navigate markets safely.

consumer-education.eu

🎊 An historic day has come! The Irish Data Protection Commission has fined Google €403 million for its location-tracking activities, eight years after a series of complaints consumer organisations from the BEUC network issued against Google.

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