D-Catz

@dungeonsdandelion.bsky.social

(Dungeons & Dandelions) They/Them - 🌈 Posting on yet another site until the universe explodes 🚫 No AI || NFT ❌

‼️Important Update‼️ There have been increasing reports of people receiving verbal abuse when calling in complaints So we've put together steps + a script to follow if this happens! Please be careful out there ↻💬♡ to help spread the info!

***Important Notice***

If you are calling Visa, there have been increasing reports of harassment from Visa representatives, including calling people rapists

If this happens to you, please take the following actions:

1) Stay calm! Do NOT engage in harassment back

2) Request to speak to a supervisor

3) If they refuse or hung up on you, call back and *immediately* escalate to a supervisor

4) Put in a complaint of the behavior (script below)

5) Afterwards *or* if they refuse to take your complaint, submit a BBB complaint (script below)Call Center Abuse Complaint:

Hello,

I'm calling to submit an official complaint about abuse I received from a call center representative today. I called at (time) and spoke with (name, if you know it). Their behavior was beyond inappropriate. The representative said (provide details).

Once finished submitting that complaint, tell them you would still like to file the initial complaint you called about.BBB script:

I'm filing a complaint in regards to their conduct when I called in to inquire about the situation between them and several gaming platforms. Upon mentioning the nature of my call the representative on the phone was exceptionally rude to me. They (insert details here).

This sort of behavior is unprofessional and unacceptable. This should not be how they treat their customers.

BBB script pt 2 (what you're looking for them to do in response):

I would like a formal apology, my initial complaint to be processed, and the company to re-train their call center staff to prevent such occurrences in the future.
Void🔞 | VGen@voiddebris.bsky.social · last yr.

I know we're upset about itch, but they're not the only ones Payment processors harassed companies bc of a 1,000 email hate campaign But we can EASILY top 1,000! I prewrote an email + got the contact info - you just have to send! ↻💬♡ to boost We CAN make a difference 💕 #itch #censorship 1/🧵

Digital graphic with the text "anti-censorship campaign" and screenshots of headlines about how multiple storefronts have removed NSFW content due to pressure from payment processors and Collective Shout.

This is a PSA for anyone who follows artists: Your comments are NOT annoying! I think I speak for many of us we are starved for praise on our work so please if you have something to say lay it on thick WE LIKE IT. I promise you it is not seen as cringe or a bother, we love the interaction!