Before you fix governance, reduce what you're managing. A content audit shows what exists, what's working, and what shouldn't be there. Look for duplicates, orphaned pages, internal info in public nav, and accessibility gaps that could turn into compliance issues. #ContentStrategy #UXDesign

Does your website has too many PDFs? What’s blocking your team from publishing web pages—training, CMS, or layouts? PDFs are easy, but static. Web pages are flexible, searchable, and built for users. Fix the system, not the workaround. https://electriccitizen.com #ContentStrategy #UXDesign

Who owns your website content? Governance gets real when control meets flexibility. Without structure: too many cooks or last-minute chaos. The fix is clarity—core team owns, SMEs contribute, comms align. Defined roles = better decisions, better content. #ContentStrategy #UXDesign

Governance often breaks down after launch because **training** is treated as a one-time event instead of an ongoing process. Train editors on tools and standards. Keep guidance inside the CMS. Scale with a train-the-trainer model. But it only sticks with real ownership. #ContentStrategy #UXDesign

Content doesn’t fall apart overnight. It breaks when there’s no process behind it. Silos form. Standards drift. Pages pile up. It’s not a lack of effort—it’s a lack of structure. Fix the foundation, not just the symptoms. Get help: https://electriccitizen.com/ #ContentStrategy #UXDesign

Is your website weighed down by outdated pages, orphaned PDFs, and confusing navigation? Our free guide, Taming Content Sprawl, shows government and higher ed teams how to audit, organize, and govern content. 📥 https://loom.ly/PEjHzjg #GovernmentWeb #WebsiteRedesign #CivicTech #PublicSector

Taming Content Sprawl

Learn how to identify, audit, and eliminate content sprawl. A practical guide for state agencies and academic institutions planning website redesigns.

electriccitizen.com

An automated scan won’t fix usability. 🔍 Tools catch surface errors—not real user experience. They can’t confirm keyboard flow or screen reader clarity. ♿️ Accessibility is a systems issue. Build it in—don’t patch it on. #Accessibility #InclusiveDesign

Meta descriptions and web page summaries aren’t the same—but they can work together. 📝 Meta descriptions attract clicks in search. Summaries are visible to the users, and help them quickly understand the page. One brings them in. The other moves them forward. ✅ #SEO #UXDesign #ContentStrategy

Thoughtful digital work takes time, care, and collaboration 💻✨ We help government, higher ed, and nonprofit teams plan, build, and maintain clear, accessible digital experiences that simply work—serving real people every day. #WebDesign #Accessibility #CivicTech

What’s a web page summary? 📝 It’s a short preview at the top of a long page or article that helps readers quickly decide if the full content is relevant to them. Keep it brief and scannable—just a few sentences. If it’s too long, it defeats the purpose. #ContentStrategy #UXWriting #WebContent

With the rise of AI-driven search, it’s worth asking: does traditional navigation still matter? We've found that well-structured data, including site nav, is still useful. It actually helps AI as much as humans! #UXDesign #AI #WebDesign #UserExperience #GovTech #SiteNavigation

Why include web page summaries? 📝 Because attention is limited. A short summary helps readers quickly see what’s ahead and decide if a long article is worth their time. A small UX move that makes a big difference in clarity and usability. Helps SEO too. #UXDesign #ContentStrategy #WebContent

Passing an accessibility audit in 2026 is a milestone. Sustaining compliance after that is the real work. Accessibility has to be built into how content is created, not a one-time project. #DigitalAccessibility #Governance #ComplianceStrategy #InclusiveDesign #PublicSector

Clear language isn’t a “nice to have.” It’s accessibility. ✍️ Plain language helps people find information faster, supports cognitive disabilities, and improves access for non-native speakers. It aligns with WCAG—so it’s compliance, not just best practice. #PlainLanguage #Accessibility #WCAG

14 disconnected sites. Inconsistent structure. No room to scale. We unified UMN OACA’s flagship site + 13 subsites into one accessible Drupal platform with structured content and governance built for growth. One cohesive system. Built to scale. #HigherEdWeb #Drupal #UXDesign

Web projects evolve. But the risk is how to manage scope creep. You can still capture every request, and turn it into a defined task with clear scope and priorities. The question is when it gets done -- now or in a post-launch phase. electriccitizen.com #WebStrategy #ProjectManagement

“Just add a widget” sounds simple — until you open your PDF library. Many organizations have 1,000s of inaccessible PDFs. Third-party tools can flag issues, but real fixes often mean moving content to HTML. Accessibility isn’t a widget. It’s structural. #WebAccessibility #UXStrategy

SEO isn’t just keywords—it’s clarity and structure. 🌐 Search engines (and AI results) favor content that’s easy to scan. A short page summary at the top helps your content earn featured snippets, highlighted answers, and stronger voice search performance. #SEO #ContentStrategy #UX #WebContent

Under the updated ADA rules, accessibility now applies to all digital content on government-funded websites—including PDFs. Now is an important moment to take a fresh look at how accessible your full digital ecosystem really is. #Accessibility #ADACompliance #DigitalAccessibility #InclusiveDesign

Grateful for the opportunity to collaborate with the University of Wisconsin on the Student Union website. Thoughtful partnership, clear communication, and shared goals made for a smooth and productive experience from start to finish. #Grateful #ClientAppreciation #UniversityOfWisconsin

Many government sites lack performance monitoring, so IT teams only spot issues after citizens experience crashes. Regular tracking and load testing is essential for reliable public services. #GovTech #WebsiteReliability #DigitalServices #PublicTrust #UXDesign

PDFs are one of the most common ways organizations share information—but are yours accessible? Improving accessibility doesn’t have to be overwhelming. Take inventory, prioritize what matters, and focus where it counts. Small steps can make a big difference. #DigitalAccessibility #ADACompliance

When was the last time you updated your CMS? Legacy systems in websites create technical debt, struggle under traffic spikes, and risk crashes or security issues. Reliability starts with modern infrastructure and proactive upgrades. #GovTech #CMS #WebsiteReliability #CyberSecurity

Even with AI search, website still need clear navigation. Well-designed menus and structured content help people find what they need—and help AI give accurate answers too. Navigation isn’t obsolete; it’s essential. #UXDesign #AI #WebDesign #GovTech #SiteNavigation #UX

When legal questions are urgent, trusted information matters. ⚖️ We partnered with LawHelpMN to launch a new immigration legal help page that brings key resources—know-your-rights info, legal aid, and guidance—into one place. #GovTech #LegalAid #WebDesign

PDFs are everywhere—but many orgs lose track of them and aren’t sure they’re accessible 📄 Compared to web pages, PDFs can be tricky with assistive tech and mobile. Accessibility isn’t about removing them—it’s about using them wisely 💡 #DigitalAccessibility #PDFAccessibility

We’re heading to DrupalCon North America 2026 in Chicago, March 23–26! We’ll be speaking at the Government Summit and exhibiting at booth #113. Stop by and say hello if you’re attending. #DrupalCon #Drupal #GovTech #DigitalGovernment #OpenSource

Using unsupported software isn’t just risky—it’s a compliance issue. 🚨 Without updates, gov sites become targets. Drupal 7 is end-of-life; upgrades aren’t optional—they’re essential to protect data & citizens. #GovTech #CMSUpgrade #WebSecurity #CivicTech #DigitalGovernment

Your gov website isn’t a one-and-done project—it’s a living platform. 🌱 Choose a partner focused on long-term support, maintenance, and adapting to tech & regulation changes. Ask about client retention & lasting gov relationships. #GovTech #CivicTech #WebMaintenance #WebSecurity

Is your CMS slowing your team? ⏳ If every update needs an IT ticket, it’s holding you back. Legacy gov platforms often lack drag-and-drop tools, reusable components, and intuitive editing—time for a system built for modern workflows. #GovTech #CMSUpgrade #WebEfficiency