City of Ottawa

@en.ottawa.ca

Official account of the City of Ottawa. Not monitored 24/7. Currently testing this new channel. Posting Monday to Friday, occasionally on weekends. Stay updated with the latest info. Français: @fr.ottawa.ca Service-related requests: ottawa.ca or call 311

With more rain expected in the coming days, taking a few minutes to prepare now can make a big difference. Check your sump pump, clear debris from catch basins and make sure water drains away from your home to help reduce impacts from severe weather. More: https://bit.ly/3G3a8BR

Catch basin being flooded with water.

You can help keep our waste collection operators safe and protect the environment. Batteries and pool chemicals can ignite fires, while fertilizers can make them worse and pose serious inhalation hazards when disposed of improperly. Learn how to dispose of these items safely: Ottawa.ca/WasteExplorer

 A graphic with flaming batteries and text that reads: batteries and trash are a fiery clash. Extinguish the hazard; find safe disposal options at ottawa.ca/WasteExplorer.

If you were impacted by the July 1 extreme weather event, drop by Ben Franklin Place today, August 4, from 1 to 5 pm for one-on-one support with recovery programs, permits, and legal information. An additional session will be held on Thursday, August 6. Learn more: https://bit.ly/4g4GPSO

Collage of past community information session at Ben Franklin Place

Starting tomorrow, August 4 at 7 am, the Ontario Ministry of Transportation will begin repairs to the Holly Acres Road culvert, which was damaged during the July 1 extreme weather event. Detours will be in place. Please plan ahead and follow posted signage. More: https://bit.ly/4fJakbE

A graphic with a blue and green background with a pictogram of a construction gate. Traffic impacts is written on the side.

Happy Colonel By Day! Whether you are exploring a local trail, visiting a favourite spot, or spending time with family and friends, take a moment to appreciate all that makes our city unique.

Statue of John By 
Colonel By Day is written in the bottom left corner.

If you were impacted by the July 1 extreme weather event, drop by Ben Franklin Place on Tuesday, August 4, from 1 to 5 pm for one-on-one support with recovery programs, permits, and legal information. An additional session will be held on Thursday, August 6. Learn more: https://bit.ly/4g4GPSO

Past community information session at Ben Franklin Place

With significant rainfall expected, take a few moments and prepare for the weather ahead: - Point downspouts away from house - Backflow valve and sump pump are working - Ensure your eavestroughs are clear - Clear your neighbourhood catch basin of debris https://bit.ly/3G3a8BR

Catch basin being flooded with water.

If you still have storm-related debris at the curb, please submit a service request online: bit.ly/4dTlVSr or by calling 3-1-1 so #OttCity crews know where collection is needed. This helps crews identify pickup locations and respond as efficiently as possible.

City of Ottawa@en.ottawa.ca · 5d ago

If your basement flooded during the July 1 extreme weather event, please report it to #OttCity by calling 3-1-1 or completing the online form: https://bit.ly/44ZzcqK, even if repairs are already complete. Your report helps inform future planning and response efforts.

Service Ottawa poster

As recovery efforts continue following the July 1 extreme weather event, additional recovery support sessions will be offered next week at Ben Franklin Place. Drop in on Tuesday, August 4 or Thursday, August 6, from 1 to 5 pm, for one-on-one support. 1/2

Past community information session at Ben Franklin Place

If you were affected by the July 1 extreme weather event, financial assistance and recovery supports may be available. Eligibility requirements apply, so be sure to review the program details before applying. Available supports and check your eligibility: https://bit.ly/4ykT4C7

Graphic with a grey background. A pictogram of a thundercloud with rain drops is in the middle.

Many affected by the July 1 extreme weather event are still rebuilding. Eligible households can access essential furniture through the Furniture Assistance Initiative, and gently used furniture donations through Matthew House Ottawa can help support recovery efforts. Info: https://bit.ly/4gLJ1j4

Photo credit: Matthew House Ottawa
Warehouse with donated furniture, including couches, chairs and other household furnishings.

Reminder: A recovery information session is happening today, July 30 from 2 to 6 pm at Ben Franklin Place. Get information on insurance, grants and property tax relief. Additional staff and outside legal professionals will also be on-site. More: https://bit.ly/4aSatrK

Collage of past community information session at Ben Franklin Place

Does your small business or organization help people donate, swap, refill, rent, repair, share or reuse things? Sign up for the new Reuse Directory that’s currently under development. It’s free for organizations that make reducing waste easier to be included. Learn more: https://bit.ly/4gYmrDY

collage of photos: two people at a sewing machine, a refill store, someone mending ripped jeans, a thrift store, bikes being repaired and a Repair Café event.

Due to damage caused by the July 1 extreme weather event, the Ministry of Transportation of Ontario will begin repairs to the Holly Acres Road culvert at 7 am on August 4. Detours will be in place. Please plan ahead and follow posted signage. More: https://bit.ly/4fJakbE

A graphic with a blue and green background with a pictogram of a construction gate. Traffic impacts is written on the side.

Volunteer outside legal professionals will be available at the recovery information session tomorrow, July 30 at Ben Franklin Place to provide free guidance about insurance claims, flood-related legal matters and other recovery concerns. More: https://bit.ly/4wG6k2E

Past community information session at Ben Franklin Place

Storm cleanup can feel overwhelming and we know many are still dealing with the impacts of the July 1 extreme weather event. If you still have storm-related debris at the curb, please submit a 3-1-1 service request so #OttCity crews know where collection is needed. 1/3

City of Ottawa garbage truck collecting of debris put out at the road.