✍️ Our CEO, Fraser continues the 'What stories tell us about care' blog series, this time turning to the 17% of stories shared in the first half of 2026 that carried some criticality. Read the blog: www.careopinion.org.uk/blogposts/13...

I’ve published the first in a three-part series, 'What Stories Tell Us About Care'. The public is telling us what good care feels like. Our opportunity is to learn from it and help that practice grow. www.careopinion.org.uk/blogposts/13...

Patient voice should be closer to decision-making, but closeness alone is not enough. For people to speak honestly, it needs independence. Reform should make patient voice stronger, not tidier. read my latest blog 👇 www.careopinion.org.uk/blogposts/13... #PatientExperience @careopinion.org.uk

Listening to Sir Jim Mackey, Chief Exec, NHS England, at the @ippr.org State of Health and Care conference, mention the importance of thinking about how we listen to the population and respond appropriately. I couldn’t agree more 😊

Today we share this story about Forth Valley Royal and how simple acts of kindness and person centred care from the staff can make a real impact on someones experience. Read more here 👀 www.careopinion.org.uk/1450178

Looking forward to the start of the @ippr.org State of Health and Care Conference in a very hot London 🔥

I was honoured to speak at the @realisticmedicine.bsky.social Conference, where @careopinion.org.uk also exhibited. A brilliant day of conversations about what it means to understand value from the perspective of people receiving care. Read my blog here: www.careopinion.org.uk/blogposts/13...

999 stories in one year. What a milestone for South Eastern Health and Social Care Trust on @careopinion.org.uk . A brilliant reminder that every story matters, and that real value comes when people are listened to, responded to and learned from. www.careopinion.org.uk/blogposts/13...

Loved this blog from Belfast Health & Social Care Trust. A powerful reminder that good engagement starts with listening, trust and respect, and that feedback matters most when people feel safe to share their experiences. www.careopinion.org.uk/blogposts/13... #PatientExperience #PatientVoice

I’ve written a new blog on @careopinion.org.uk about what it really means to listen in health and care. In all the talk about reform, AI, dashboards and data, are we still making enough space to listen to and hear what people are telling us? Read it here 👇 www.careopinion.org.uk/blogposts/13...

For #WorldBloodDonorDay, we're sharing a story from an experienced donor who wanted to thank John at the Scottish National Blood Transfusion Service for his skill, reassurance and friendly approach. Read the full story👇 🔗 www.careopinion.org.uk/1443272

❤️ ''Thank you from the bottom of my heart" was how this individual described how they felt about the support they received from the Home Treatment Team at RDaSH, praising the staff for their care & support. Read more 👇 www.careopinion.org.uk/1442414

During #DementiaActionWeek, we’re sharing this powerful story from a person living with dementia. In their own words, they described how Sharon, a dementia companion at South West Acute Hospital, #WHSCT, took the time to listen and sit quietly with them. Read more👇 www.careopinion.org.uk/1442471

As we come to the end of #BreastCancerPreventionWeek, we share a story where the individual experienced an initial fear of attending a screening appointment at #BHSCT but is now encouraging all women to do so. You can read the full story here 👇 www.careopinion.org.uk/1425394

An individual shared their recovery journey and the support they received. The response from @changegrowlive.bsky.social Birmingham recognised their progress and highlighted how hearing lived experiences can encourage others to engage with support services. 🔗 www.careopinion.org.uk/1442787#1442...

In this story shared on @careopinion.org.uk, this family remembers the staff who cared for them at #UHW, @nhslanarkshire.bsky.social. The story reflects on the staff members who became such an important part of how this family remembers the birth of their baby. 🔗 www.careopinion.org.uk/1442350

An author shared their experience of being supported by the Home Treatment Crisis Response team at #SHSCT. They wrote about feeling listened to and involved in decisions about their care, and how the kindness and support helped them through a difficult period. 🔗 www.careopinion.org.uk/1443857

Our latest Subscriber Chat explores how health and care organisations within remote and rural areas are promoting Care Opinion. Subscribers discussed challenges faced within their communities and shared some of the ways they are approaching current challenges: www.careopinion.org.uk/blogposts/13...

Today we are sharing this lovely story about how the Reablement Team at Southern Health & Social Care Trust helped this individual to gain independence and confidence through their recovery journey. Read the story here www.careopinion.org.uk/1445845

Today during #VolunteerWeek we share this lovely story and subsequent responses about a special lady who after retiring from the NHS has returned in a volunteer role with Belfast Health and Social Care Trust 👇 Read more about Rosie here: www.careopinion.org.uk/1443943

Six months after losing their mum, this family shared a heartfelt thank you to the staff for the kindness and care they showed during her final days, describing how staff supported their whole family through one of the hardest times in their lives. #NAHSCP Read more👇 www.careopinion.org.uk/1445349

Mental Health Awareness Week reminded us that feeling heard, valued and connected can make a difference to people’s lives. At @careopinion.org.uk, we see daily how powerful stories, compassion and human connection can be in health and care. Read our blog 👇 www.careopinion.org.uk/blogposts/13...

What happens when patient feedback becomes part of everyday culture, not separate from improvement work? Our recent @careopinion.org.uk Subscriber Chat explored this with examples from healthcare services across the UK, www.careopinion.org.uk/blogposts/13...

5,000 stories shared by the public about @westernhsctrust.bsky.social on @careopinion.org.uk. A brilliant milestone and a real commitment to listening and learning. This is how stories lead to change Read a blog from the Trust celebrating this milestone👇 www.careopinion.org.uk/blogposts/13...

A lovely reflection from one of @careopinion.org.uk's Star Responders, Jane Maxtone, on what responding to healthcare feedback really means. Empathy. Thoughtfulness. Taking feedback seriously. This is how stories lead to change. #PatientExperience 👇 www.careopinion.org.uk/blogposts/13...

Do you miss our @careopinion.org.uk spring conference? Not to worry, catch up on all the great speakers and fabulous sessions here 👇

Care Opinion@careopinion.org.uk · 3mo ago

As part of #PatientExperienceWeek, we are sharing our post-conference blog. We had fantastic energy, conversations and passionate people came together to talk about how stories can lead to learning and change. Read our blog and explore the recordings: www.careopinion.org.uk/blogposts/13...

This #PatientExperienceWeek, we share a story about the confidence given by the cardiac rehab team @northernhsct.bsky.social. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇 www.careopinion.org.uk/1428050

It's #PatientExperienceWeek👁️ This story recognises the staff at #WHSCT for adapting communication & environment, and creating moments of joy through dancing & companionship. It highlights the human side of healthcare: teamwork, kindness, and truly seeing the person. www.careopinion.org.uk/1414259

Patient Experience Week is a chance to reflect on what care feels like for the people who use it. On @careopinion.org.uk, that comes through in the stories people share every day. I’ve written a short blog on keeping humanity at the heart of care: www.careopinion.org.uk/blogposts/13... #PatExp