Harry Bailey

@harrybailey.com

I increase organisations’ capacity to think clearly, make better decisions and create more value. Ex-agency founder. Dad. Mancunian 🐝 LinkedIn: linkedin.com/in/harrybailey

There's a design company with a single offer. ~£3,600 a month for unlimited requests. But it's obviously not that simple: -It's 1 request at a time -48 hour turn-around -1 person team (!) -Large items broken into several So it's (max) 11 requests a month. ~£330 each. Great (Agile) business model.

Who likes stories? I've been working with a large cultural organisation recently to improve how they surface their mountain of exhibits, artifacts, events and endless other content types online in a consumable and engaging way. Stories. 🧵 1/9

Today's usability tip: Make your address search forms recognise a UK postcode with or without a space in it. Are there actually any postcodes where the space is required to ensure uniqueness?

Making OKRs more than box ticking... Gamification is one option. Make improvement of the key numbers fun, challenging and achievable. Another is to remove the distance between 'the measuring' and 'the work'. If it requires effort just to see the status, it's probably causing friction.

In Australia over 85% of under-16s said they were still on social media three months after the ban started. Which doesn’t surprise me, because bright tech-savvy youngsters will always outsmart politicians.

There’s still a huge gap between the posts I see on ‘AI is the future of software development’ and those showing ‘This app is falling apart since they moved to AI-first delivery’.

There will always be another bottleneck. Somewhere in every system is a constraint, whether human or not. Earlier than you expect 'How do we move faster?' becomes far less important than 'How do we create more value?' That my friends is a far more difficult challenge, and one most simply avoid.

Booking dot com do a proper dodgy thing on some mobile clicks from Google. They open the satellite website url you requested, but they use a new window trick, so they can leave booking dot com open in a tab. Do not like.

"We're really busy." Whenever I hear that sentence, I know what's hiding behind it. In 25 years I've never seen busyness describe a good situation. It's shorthand for some form of 'we're spinning too many plates with not enough control over them'. Something usually drops.

The trick to getting our cat and dog to like each other was two-fold. 1. Give them treats near each other often. 2. Tell the dog to “LEAVE” the cat about 10000 times.

Spark email app just added AI agent access to inboxes. Read-only for everybody, drafts and more for pro accounts. The permissions can be fine tuned to cater to your risk appetite too 😄 Finally a 3rd option to get to inbox zero.