Tessera

For more than a decade, IHI has partnered with Ethiopia’s Ministry of Health to strengthen maternal, newborn, and child health. Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day. Read more: go.ihi.org/enatethiopia

Enat Ethiopia: 12 Years of Saving Lives

This publication explores a 12-year partnership between the Institute for Healthcare Improvement and Ethiopia’s Ministry of Health, demonstrating how quality improvement became a nationally embedded a...

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The 2025 IHI Impact Report reflects how we are advancing that mission today and evolving to meet what comes next. Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome. Download the report: go.ihi.org/43SQYLx

For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients. IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging. Read: go.ihi.org/43QlR3e

Making Patient Materials More Inclusive for LGBTQ+ Communities

For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.

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How many people in the hospital system die because of “medical errors”? But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies. Read: go.ihi.org/3RLd53P

UNT Health Fort Worth continues work as ‘crown jewel’ of patient safety education

Since the school first launched the patient safety course, 1,400 UNT Health students have been certified, out of over 8,000 worldwide.

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Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systematically taught. Read: go.ihi.org/4dyGZAO

Contextualizing Care: An Essential Clinician Competency

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IHI’s work to improve the quality of care for mothers and newborns has contributed significantly to Ethiopia’s notable maternal mortality reduction to 141 per 100,000 live births, and neonatal mortality to 25 per 1,000 live births. Read more: go.ihi.org/4eK2oIe

Co‑Creating Quality: A Twelve‑Year Journey of Health System Transformation in Ethiopia

IHI’s Chief Impact Officer reflects on more than a decade of work in Ethiopia, marking 10 years of IHI’s in-country office and the partnerships, leadership, and learning that have shaped lasting healt...

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IHI's The Conversation Project put together six resources that are filled with useful conversation starter tips and language that can be used or adapted to your situation. Each has a sample of what’s in the resource, so you can find what will work best for you. Learn more: go.ihi.org/4ts4Yq0

Making Difficult Care Decisions Easier: Six Helpful Resources for Health Care Teams

Resources from The Conversation Project support health care team members to start conversations with patients about what matters through the end of life.

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IHI has added four new members to its Board of Directors, strengthening the organization’s leadership across global health, corporate governance, technology innovation, and clinical nursing leadership. Read the press release: bit.ly/42KxQyO

A free, on-demand course from IHI Open School, PFC 203: Providing Age‑Friendly Care to Older Adults, introduces each of the 4Ms using real clinical scenarios, making it a strong foundation for anyone new to the framework or interested in a concise refresher Learn more: go.ihi.org/41WFEgC

Virtual Clinic Enables Learners to Gain Practical Care Experience

A free virtual clinic, paired with a foundational online course, allows learners to practice the elements of age-friendly care in an interactive, low-pressure environment.

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In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consistent, reliable emergency care across multiple sites. Read the blog: go.ihi.org/4u621MF

How São Paulo’s City Emergency Care Units Are Transforming Urgent Care in the Public Sector

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Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage. Read more: go.ihi.org/4mFj3i1

Connecting Palliative Care and Age‑Friendly Care to Support What Matters Most

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Strong community partnerships are key to healthier futures for children and families — and the smartest solutions build on existing foundations instead of starting from scratch. Read more: go.ihi.org/41iBD5K

Leveraging Existing Infrastructure and Partnerships to Improve Child Health Outcomes

Building sustainable and effective community partnerships is at the heart of improving health outcomes for children and families. Communities can scale what already works to drive lasting change.

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Community health works (CHWs) in rural communities across the country listen to patients and advocate for their needs in conversations with providers and caregivers. CHWs have explored ways to use an age-friendly resource, My Health Checklist, to aid in their work. Read: go.ihi.org/41Hk4MM

How My Health Checklist Changes the Conversation for Rural Community Health Workers and the Older Adults in their Care

My Health Checklist empowers patients to prioritize what matters most, while helping community health workers (CHWs) and providers deliver age‑friendly, patient‑centered care. Rural CHWs share how the...

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Health care teams are deeply committed to protecting children from harm and ensuring the safest possible outcomes. Yet despite best intentions, harm can happen. The Children’s Hospital Association has spent the last decade honing a learning useful framework. Read the blog: go.ihi.org/479W8VH

An Effective Learning Framework for Preventing Harm

A proven learning framework within the protected environment of a Patient Safety Organization (PSO) accelerates progress in pediatric patient safety.

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From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection. Read the blog: go.ihi.org/4bKH830

Connection, Co-Survivorship, and the Art of Living with Uncertainty

From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection.

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As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working? Read the blog: go.ihi.org/4bdwgsX

AI Monitoring: From Model Metrics to Patient Outcomes

As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working? This blog addresses the practical work...

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The relationships that community health workers build with patients and caregivers are vital to support health care and well-being. CHWs in rural communities across the country have explored ways to use an age-friendly resource, My Health Checklist, as part of this work. Read: go.ihi.org/4ubNUpK

Nine Opportunities to Advance Patient-Centered Care with My Health Checklist

My Health Checklist can help spark conversations among caregivers, patients, and health care team members. Rural community health workers are using the checklist to amplify older adult voices and stre...

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When prevention is measured effectively, it becomes part of everyday care. When it is not, prevention can fade into the background, especially in communities that already face barriers to care. Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn

Prevention First: Turning Health Goals into Everyday Care

Through meaningful preventive quality measures, the Partnership for Quality Measurement (PQM) helps ensure that prevention activities in health care are impactful, useful, and support better care for ...

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IHI VP Dr. Camille Burnett was interviewed by Anastassia Gliadkovskaya about a recent IHI report that offers a framework for health care organizations to continue health equity efforts amid politicization. Read: bit.ly/4aIlgnq

How to conduct health equity work amid politicization, threats

A new report from the Institute for Healthcare Improvement (IHI) offers a framework for healthcare organizations to continue health equity efforts amid politicization. | A new framework report identi...

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In an interview with IHI, Dr. Lydia Love, DVM, DACVAA, CPPS, shares what inspired her to pursue CPPS, how safety science is taking root in veterinary practice, and what both fields can learn from each other. Dr. Love is the first veterinarian to earn the CPPS credential. Read: go.ihi.org/3Ol4dA6

Bringing Safety Science to Veterinary Medicine

Patient safety isn’t just a human health care concern; it extends across species. In veterinary medicine, safety culture and quality improvement are still emerging — and one veterinarian is leading th...

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IHI and MASS successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spaces.' The course, which took in Bangladesh, introduced practical human-centered design approaches to improve maternal and newborn health (MNH) care spaces. Read: go.ihi.org/3OwIuFp

Human-Centered Design Training in Bangladesh Emphasized Multi-Stakeholder Collaboration and Academic Capacity to Co-Design Respectful Health Care Spaces

Bangladesh, February 4, 2026 – The Institute for Healthcare Improvement (IHI) and MASS Design Group successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spac...

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In a blog for IHI, Teresa Wood, PhD, RN, NEA-BC, shares her experience and insights for strengthening clinicians’ professional identity and enhancing outcomes for both patients and staff. Read the full blog: go.ihi.org/3NUmOD3

Coach to Connect: The Role of Purpose and Calling in Reducing Patient Safety Events

Leaders who actively support the health care team in rediscovering their core motivations foster a more positive, engaged work environment that improves patient safety. A nurse scientist shares her ex...

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IHI VP Josh Clark caught up with Colin Hung at IHI Forum for a discussion on why quality and safety outcomes often stall despite heavy investment, and what changes when organizations slow their pace of adoption to focus on making existing systems work together. Watch: bit.ly/4akqV3O

Healthcare Doesn’t Need More Technology. It Needs Its Tools to Work Together. | Healthcare IT Today

Healthcare IT keeps adding new tools, yet frontline frustration continues to grow. In this conversation with IHI’s Josh Clark, the focus shifts from buying more technology to fixing how existing syste...

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