Isaac Kofi Maafo

@isaackofimaafo.bsky.social

Helping African organisations adopt AI that pays off. CEO, DigiTransact AI | Executive Director, BulkSMS Ghana | AI strategy, governance & training | Speaker | 33+ years in ICT | Accra | isaackofimaafo.com

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Hands-on AI tip: before asking a chatbot to summarise a long report, paste in the audience and the decision it supports. 'Summarise for a hospital board deciding on a pilot' beats 'summarise this' every time. Context first, then the task.

The Bank of Ghana is drafting a directive on AI in financial services, aiming for responsible experimentation with governance across the AI lifecycle. Practical step for any Ghanaian bank or fintech now: list every model in use, name an owner for each, and note what data feeds it.

Most AI pilots in African organisations stall for the same reason: nobody owns the outcome. Before you pick a tool, name one owner, one process and one number that should move in 60 days. If you can't, the pilot isn't ready.

Training sticks when it is built on a team's own documents. Bring the real procurement policy, the real customer emails, the real report template. People leave having already done a piece of their job faster, which beats any generic demo.

Hands-on AI tip: before asking a chatbot to draft anything, name the audience and the decision. 'Write a board update' gets waffle. 'Write 150 words for a board deciding whether to extend our pilot' gets something usable.