Jan Builds Digital

@janbuildsdigital.bsky.social

Builder of digital products. Sharing my thoughts about business, tech & life. Based in Prague. Let’s build real connections, not just audiences.

It's always funny when companies call employees "Product Owners." In many places, the role is really about maintaining an internal product, without giving the employee any real ownership. The title implies ownership, but the role rarely comes with it.

I'm still shaping my understanding of the difference between a business relationship and a friendship. A business relationship is built around an economic exchange, whether it's monetary or non-monetary. Once that exchange ends, the relationship usually ends as well.

I usually get bored on passive vacations. Give me physical work instead! A new floor makes the house look better and brings satisfaction to my mind. By the way, physical work feels great for digital people. We have bodies that are meant to work too!

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Last two weeks were stressful and crushing. After getting a lot of positive feedback from accountants, a new blocker has appeared that can directly disrupt my new product. Electronic invoicing is being adopted across several European countries with a clear goal: governments want to reduce tax fraud

It feels great talking to a potential customer on the phone and hearing her say that after doing market research, she likes our solution the best and explain why. Also, this wouldn’t have been possible without the MVP. Validation is just easier when you have something tangible to show and offer.

There are at least two reasons why AI agents won’t replace entire markets across many niches. 1. People still trust other people more than robots, and that’s unlikely to change anytime soon. 2. AI agents are still tools that need maintenance, and not everyone wants to deal with that.

A good time to ask for customer feedback is right after they request a refund. You don’t know if they’ll share, but there’s always a reason behind the refund, and sometimes customers want to explain it. It’s a great chance to learn more about your product and the overall customer exp. #builtinpublic

One thing I’ve learned from building software products is that you need to ship updates and new features constantly to stay competitive. Software is a competitive game to play. Or maybe I just never reached the stage where a product can grow without releasing anything for six months 😁