Jakob Eicheler

@jeicheler.bsky.social

PhD Student in Political Science Project Officer POLITSOLID project @emppolitikwiss.bsky.social at @unidue.bsky.social Personal Website: https://jakob-eicheler.eu

Join today's panel D11 (16:00) at #Dreiländertagung! I'll present several papers, tackling the questions: - How do citizens define "Political Solidarity"? - What explains Political Solidarity in Europe? - How do poor public services or corruption affect Political Solidarity? #3LT2026

Do D11 | Solidarity and Trust
Donnerstag, 18.06.2026, 16:00-17:30 Uhr, Raum 2.11
Chair: Lea Kaftan, GESIS - Leibniz Institut für Sozialwissenschaften
Marta Antonova, Universität Bern: Social Cooperation in Hard Times: The Effects of Threat-Related
Fears on Intolerance of Norm-Breaking Behaviour
Jakob Eicheler, Universität Duisburg-Essen: How the Experience of Public-Service Quality and
Corruption Shapes Political Solidarity and Trust: Experimental Evidence from a Novel Virtual-State
Approach (Ko-Autor*innen: Philipp Chapkovski, Achim Goerres, Philipp Kemper)
Jakob Eicheler, Universität Duisburg-Essen: Political Solidarity in Europe: Institutions, Perceptions, and
Individual Motives (Ko-Autor*innen: Philipp Chapkovski, Achim Goerres, Philipp Kemper)
Jakob Eicheler, Universität Duisburg-Essen: What’s in Political Solidarity? Citizens’ Understandings of
Political Solidarity and Their Social, Attitudinal and Behavioural Correlates
Holger Bähr, Institut für Arbeitsmarkt- und Berufsforschung (IAB): Institutionenvertrauen und
Problemlösungsfähigkeit in deutschen Jobcentern
Jakob Eicheler@jeicheler.bsky.social · 2mo ago

Presenting 4 papers at #Dreiländertagung! 1/4: What happens when citizens face poor public services or outright corruption? We built a virtual state #Novaland to test this With @emppolitikwiss.bsky.social, @chapkovski.bsky.social & @pckemper.bsky.social Panel D11, Thu 16:00 Abstract below 👇

When Public Services Fail: Dynamic Effects of Service Quality and Petty
Corruption on Spending Support and Trust in Government
Achim Goerres1, Philipp Chapkovski1, Jakob Eicheler1, and Philipp Kemper1
1 University of Duisburg-Essen, Germany
Corresponding author: achim.goerres@uni-due.de
Paper prepared for the Dreiländertagung, 17–19 June 2026, Friedrichshafen, Germany
Abstract
How do citizens update their views of the state after direct encounters with public
administration? We study this question with a narrative vignette experiment
embedded in Novaland, a fictional virtual state in which participants experience
repeated service encounters. The design varies whether public services are delivered
effectively, poorly, or poorly with an option to pay a petty bribe. The results reveal
a tension that is central for public administration: poor service delivery increases
support for more spending in the affected domain, but this repair logic weakens
when poor delivery is accompanied by corruption. Repeated negative and corrupt
encounters do not generate broader demand for welfare spending, and corrupt
encounters substantially reduce trust in government. The paper contributes to
research on administrative performance, corruption, and citizen-state relations by
showing that citizens distinguish between capacity failures, integrity failures, and
broader evaluations of the state.

Join today's panel D11 (16:00) at #Dreiländertagung! I'll present several papers, tackling the questions: - How do citizens define "Political Solidarity"? - What explains Political Solidarity in Europe? - How do poor public services or corruption affect Political Solidarity? #3LT2026

Do D11 | Solidarity and Trust
Donnerstag, 18.06.2026, 16:00-17:30 Uhr, Raum 2.11
Chair: Lea Kaftan, GESIS - Leibniz Institut für Sozialwissenschaften
Marta Antonova, Universität Bern: Social Cooperation in Hard Times: The Effects of Threat-Related
Fears on Intolerance of Norm-Breaking Behaviour
Jakob Eicheler, Universität Duisburg-Essen: How the Experience of Public-Service Quality and
Corruption Shapes Political Solidarity and Trust: Experimental Evidence from a Novel Virtual-State
Approach (Ko-Autor*innen: Philipp Chapkovski, Achim Goerres, Philipp Kemper)
Jakob Eicheler, Universität Duisburg-Essen: Political Solidarity in Europe: Institutions, Perceptions, and
Individual Motives (Ko-Autor*innen: Philipp Chapkovski, Achim Goerres, Philipp Kemper)
Jakob Eicheler, Universität Duisburg-Essen: What’s in Political Solidarity? Citizens’ Understandings of
Political Solidarity and Their Social, Attitudinal and Behavioural Correlates
Holger Bähr, Institut für Arbeitsmarkt- und Berufsforschung (IAB): Institutionenvertrauen und
Problemlösungsfähigkeit in deutschen Jobcentern
Jakob Eicheler@jeicheler.bsky.social · 2mo ago

Presenting 4 papers at #Dreiländertagung! 1/4: What happens when citizens face poor public services or outright corruption? We built a virtual state #Novaland to test this With @emppolitikwiss.bsky.social, @chapkovski.bsky.social & @pckemper.bsky.social Panel D11, Thu 16:00 Abstract below 👇

When Public Services Fail: Dynamic Effects of Service Quality and Petty
Corruption on Spending Support and Trust in Government
Achim Goerres1, Philipp Chapkovski1, Jakob Eicheler1, and Philipp Kemper1
1 University of Duisburg-Essen, Germany
Corresponding author: achim.goerres@uni-due.de
Paper prepared for the Dreiländertagung, 17–19 June 2026, Friedrichshafen, Germany
Abstract
How do citizens update their views of the state after direct encounters with public
administration? We study this question with a narrative vignette experiment
embedded in Novaland, a fictional virtual state in which participants experience
repeated service encounters. The design varies whether public services are delivered
effectively, poorly, or poorly with an option to pay a petty bribe. The results reveal
a tension that is central for public administration: poor service delivery increases
support for more spending in the affected domain, but this repair logic weakens
when poor delivery is accompanied by corruption. Repeated negative and corrupt
encounters do not generate broader demand for welfare spending, and corrupt
encounters substantially reduce trust in government. The paper contributes to
research on administrative performance, corruption, and citizen-state relations by
showing that citizens distinguish between capacity failures, integrity failures, and
broader evaluations of the state.

Antrittsvorlesung der Jülicher Professur Digitale Sozialwissenschaften 📢👨‍🎓💻 Die Zahlen sind immer größer geworden, von 30 Studierende im Labor … zu 3 Millionen Datenpunkten im Webcheck.“ @johannesbreuer.com erklärt, was er unter digitale Sozialwissenschaften versteht und warum sie cool sind.

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