Jim Prosser

@jimprosser.bsky.social

Pretty good cook, middling guitar player. Founder and Principal, Tamalpais Strategies. | Marin County, CA | https://tamstrat.com

New edition of Person Familiar: is there a more put-upon consumer population right now than gamers? They're getting squeezed at both ends, hardware and software (as I felt with CFB27). That's an opportunity for comms/marketing teams... if you know how to harness it.

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Either Coinbase CEO Brian Armstrong hasn't actually seen/isn't aware of the plot of Heated Rivalry, or is clandestinely telegraphing that he and Jamie Dimon have torrid gay sex after their internet fights

Screenshot of an X post by Brian Armstrong quote-tweeting an interview of Jamie Dimon saying Brian Armstrong is "full of shit", with a fake promotional image for the TV show Heated Rivalry above it where the characters are swapped for Armstrong and Dimon

I joked recently that soon all content will be 10-second TikToks or three-hour podcasts. I was only half-joking. The middle is collapsing. Problem: comms has spent 50 years optimizing for the middle.

Wrote about the missing paragraph in every "AI is changing the way we work" CEO layoff email this year. Short version: the CEO never tells you what AI has changed about their own job. And they should, if they want legitimacy for their arguments. www.personfamiliar.com/p/the-missi...

The Missing Piece in AI Corporate Transformation Memos: CEOs

Every corporate AI memo asks employees to absorb a transformation. None of them include evidence the CEO has.

personfamiliar.com

I ran comms for Google during Oracle v. Google in 2012, tech's last big trial of the century. Watching Musk v. Altman has me flashing back hard. Fifteen observations on the trial comms war so far, in no particular order:

New Person Familiar: a check-in with @wexler.bsky.social on where DC actually sits on tech right now. Meta-takeaway: the most expensive mistake a tech company can make communicating in Washington right now is to confuse what is said for what is true. www.personfamiliar.com/p/the-state...

The State of Tech Policy Comms in DC

Amid a shooting war in Iran and White House Correspondents Dinner week, a check-in on the Beltway with Nu Wexler

personfamiliar.com

When you have senior white male military officers willing to end their career by raising concerns about the blocking of Black and female officers, it feels safe to say this isn't about ending DEI: the better historical parallel is Wilson's resegregation of the bureaucracy bsky.app/profile/nbcn...

NBC News@nbcnews.com · 4mo ago

NEW: Defense Secretary Pete Hegseth has taken steps to block or delay promotions for more than a dozen Black and female senior officers across all four branches of the military, according to nine U.S. officials familiar with the process.

NEW PERSON FAMILIAR: Retail participation has exploded and transformed public markets. But you'd never know it from the current comms "best practices" for IPOs. Here's how to change that, and what Taylor Swift and BTS have to do with it.

Enter the Stock Stans
The most engaged retail investors don’t function like, sound like, or behave like “shareholders.” They’re more like online fandoms. This shift is behavioral and cultural.

I’m calling them Stock Stans.

These are individual investors whose relationship to a stock is identity, not just investment. They build their thesis around it, argue about it online, create content evangelizing it, recruit their friends into it, and treat attacks on the company like personal affronts. Think Taylor Swift’s Swifties or BTS’s ARMY, but with brokerage accounts. Organized, vocal, fiercely protective, and loyal through the rough patches in a way fair-weather followers never are.

“Bang-up job, Jim, you discovered meme stocks five years late,” you say. But while Stock Stans are certainly involved in meme-y tickers, what’s novel now is every major stock now has them.

Costco (~30% retail ownership) shareholders treat the stock the way they treat their Costco membership: as a lifestyle

NEW PERSON FAMILIAR: Jensen Huang spent two hours on stage yesterday arguing less for @nvidia's products and more for the inevitability of a world that runs on them. What tech comms people everywhere can learn and apply from yesterday's GTC keynote. (link in reply)

Jensen Huang walked onto the floor of San Jose’s SAP Center yesterday and held a capacity crowd’s attention for over two hours, no teleprompter, announcing $1 trillion in projected chip orders through 2027, a new rack architecture called Kyber, a prototype data center designed for space, and a live robotics demo starring Olaf from Frozen. He closed with singing robots and an animated lobster performing a campfire song.1

If you’re a communicator looking for actionable takeaways from all this, I can save you some time. Here’s one version of a playbook:

Be the CEO of the most important company in the world for the most important technology in the world right now.

Have cool jackets or some other signature piece of clothing.

Double your revenue estimates once or twice a year.

If you can be Jensen Huang and Nvidia, I highly recommend it. It seems to be going great and really fun.

But most of us and our executives can’t be Jensen and Nvidia, sadly.

NEW PERSON FAMILIAR: The reason most AI implementations in comms disappoint isn’t the technology. It’s the *context*, or lack thereof. That's why the next essential comms hire is the Forward Deployed Context Engineer, a person who blends comms knowledge with a systems brain.

A Forward Deployed Context Engineer in comms does three things.

The unglamorous foundation is capturing the tacit knowledge. That means interviewing senior team members to codify the frameworks they use but have never written down. It means building a relationship intelligence layer—not a media list with email addresses, but the qualitative intelligence about every journalist, analyst, and stakeholder the team interacts with that actually makes outreach effective. It means documenting editing patterns, voice standards, crisis playbooks. All the institutional knowledge that currently lives in people’s heads and evaporates when they leave.

Then comes building the context layer. Once the knowledge is captured, it needs to be structured so AI tools can actually use it. This is where the technical fluency matters. Meeting transcripts become queryable archives. Editorial standards become automated quality checks. Stakeholder intelligence becomes contextual input for outreach drafting. With

NEW PERSON FAMILIAR: Why are posts about AI from random Substacks and blogs moving markets more than AI products? It's a calibration gap between Narrative Consumers and Tool Users. (link in next post)

The Tomorrowland Effect

Walt Disney’s original Tomorrowland was compelling because it was a narrative about the future first and an engineering project second. Walt worked with scientists and engineers, but what made it resonate was the storytelling, making you feel something about what was coming, not just showing you a spec sheet.

The Citrini piece is a high-quality markets version of Tomorrowland: speculative fiction with financial fluency, built by people familiar with constructing market narratives. The Shumer piece is the gift shop version: mass-produced, shiny enough to catch the eye, but not something you’d put on a shelf.

Yet both move the same audience to the same action, and that’s actually the more concerning case. If only the Citrini piece had moved markets, you could chalk it up to the quality of the analysis. But when a clearly-AI-generated blog post produces a comparable reaction, you’re seeing something structural: the audience is grading the narrative, not the prem

NEW PERSON FAMILIAR: Public trust in AI is already deteriorating. Execs' rhetorical focus on capital-H Humanity over real people isn't helping. I'm calling it Dr. Manhattan Syndrome—and the nuclear industry already showed us how it ends. (Link in next post)

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