Jason Pearl

@jsonperl.florp.org

Product / Development @transistor.fm ❤️ Indie Podcasters. Kiddo 👧 Coffee ☕️ Cycling 🚴‍♂️Coding ⌨️

This rubygems stuff is devolving into some seriously petty shit that is BUMMING ME THE FUCK OUT. And it’s all unnecessary. You can’t just steal a goddamn project y’all. It’s as simple as that.

Helen, @transistor-michael.bsky.social, & @transistor.fm's devs gifted me (Chad) an incredible support experience today. ~6 hrs after I asked how to make show notes links open in a new tab, Transistor's dev team released an update to make that happen! We LOVE hosting our podcast on Transistor! ❤️

A chat conversation in a blue-themed interface from Transistor.fm. The chat includes messages between a user named Chad and two support representatives, Helen and Michael. Chad asks about ensuring links in podcast show notes open in new tabs, noting inconsistent behavior. Helen responds that link behavior depends on where listeners access the podcast (app vs. web), explaining that they don't currently set target parameters on feed links. Chad thanks Helen for the thorough explanation. Later, Michael provides an update that developers have released a fix to ensure show notes links open in new tabs when accessed from podcast websites and share pages, suggesting Chad try in a new browser to avoid caching issues.
Justin Jackson@justinjackson.ca · last yr.

My company, @transistor.fm, is doubling down on human-powered Customer Support. Customer support, powered by Helen and @transistor-michael.bsky.social, is one of the best features of our company. They can dig into the nuance of each inquiry, understand what’s at stake, and resolve issues quickly.

I think I’m going to cancel my GitHub sponsors account. The only winner is the IRS/HMRC when every dollar is taxed twice. At least if I sold you something — a book, a course or whatever — you could expense it. I also feel bad that it’s mostly individuals, not companies.

I just did a fresh bundle install on our main Rails app and holy moly y'all. So 👏 many 👏 gems. I cannot overstate my gratitude to all the maintainers out there. I appreciate you. ❤️

I broke the housing of our whole house water filter and we’re without water until (hopefully) a part gets delivered tomorrow. I’m taking the opportunity to shower at my kids swimming lesson place 🤫