Creating this sidebar UI is really frustrating. 😅 Don't want to overcrowd it but at the same time want enough data to make it useful. Also added some user agent data that will be launching soon! Still looking for testers 👉 getmegadesk . com #buildInPublic #saas #stripe #indiehackers

Got curious to see if it was possible to implement something similar with Megadesk, to make human handoffs strictly for paid users. And It worked! Using a custom instruction + identity data it is able to see if user is paid or not wanna try yourself?👉 getmegadesk.com #saas #buildInPublic

Marc Lou@marclou.bsky.social · 6mo ago

I was drowning in hundreds of support messages on TrustMRR. So I made a simple change: support is now reserved for paid customers ($1 minimum) Everyone else gets the FAQ + a $1 unlock button It filters out 95% of noise, so paying customers actually get helped faster now.

Thursday. Worked on the user data section of my customer support tool. Stripe integration, with actions to refund or cancel subscriptions. 👉Automatically fetched based on user’s email. Cuts support time in half. Still looking for users to test it! #indiehackers #stripe #buildinpublic #webdev

🎨🔥Cooking a comparison section for Megadesk. Looks like an easy win for us 😜 Check it out for yourself 👉 getmegadesk.com #buildInPublic #indiehackers #stripe #saas #lol

We got #1 on Fazier :) Thanks for the support🙏 Now on to next step... Check out megadesk here👉 getmegadesk.com #buildInPublic #saas #indiehackers

Testing some new outreach methods... #buildInPublic #saas

🤩I launched Megadesk on Fazier today!! This project has taken A LOT more time than I initially thought and to now have an MVP to launch feels amazing! If you want to support in any way please consider giving it an upvote :) #buildInPublic #saas #indiehackers #saas fazier.com/launches/meg...

How important is launching on product hunt and similar sites? What results have you got? #buildInPublic

😆 🤩 Still blown away how easy refunding a user can be!! #buildInPublic #saas #stripe #webdev #indiehackers

🎨Creating some design for the product hunt launch. Any feedback?

No updates today so gotta flex the github timeline XD

🤩New pricing justt dropped! After som feedback I changed the pricing from $29 -> $19 ✅ Which is now one of the most competitive on the market for a complete support system. Would you pay 19 dollar / month to support your users? #buildInPublic

New section on the landing page made today🤩 What do you guys rate it? #buildInPublic

Have you ever seen customer support made this easy!?😃 Issue refunds in less than a minute! #buildInPublic

If you needed a system to organize and handle your support for your saas, would you pay $29/month? - Embeddable chat widget or contact form - Shared inbox - Built in stripe refunds - Live chat with full context of users - AI automations #saas #buildinpublic #indiehackers

It is hard to not let go of building, but now it is time to LOCK IN on marketing for megadesk. Doing 30 days of marketing: 📧 10 personalized cold outreaches / day 🎬 1 Tiktok / day 📷. 1 IG post / day 🎬 slow launching meta ads 💬 yapping here 📝 writing blog posts for SEO #indiehackers #saas

Did I cook with the new design of our embeddable support widget? #ai #saas #indiehackers #buildinpublic

Is creating a Free Tier a good idea for getmegadesk.com ? It would include: -a hosted & branded support center with contact form + FAQ -routing to the already existing shared inbox for easy supporting with full context. Would this be useful for founders starting out? #indiehackers #webdev #stripe

Do you guys think this type of landing page can be done with AI? #saas #buildInPublic

Gm från phi phi☀️

Hello guys, new to bluesky! Anybody got any webdev accounts to follow? #webdev #indiehacker