Do high workloads force bureaucrats to discriminate? In a published paper at the @thejop.bsky.social, I challenge the dominant explanation of discrimination in public service delivery. Surprisingly, I find that bureaucrats are able to handle substantial workloads without discriminating.
"Overburdened Bureaucrats: Providing Equal Access to Public Services During COVID-19" by Karoline Larsen Kolstad. www.journals.uchicago.edu/doi/10.1086/...