Tessera
Folgen

Krista Canellakis

@kristallakis.bsky.social

Serving public servants. Currently at U.S. Digital Response. Former Deputy Secretary in CA Govt Operations Agency & City of SF Chief Innovation Officer. Firm believer the world would be better with more pink. 💗

38 Posts590 Follower91 Folgt
Colin Wood@colinwood.me · last yr.

This work, led by @waldo.net, did not get enough attention. I keep bringing it up to state IT officials and some of them still don't know about it. It's a low-tech, common-sense solution to a major problem in state government: statescoop.com/summary-shee...

Summary sheets on government RFPs go a long way, researchers find | StateScoop

New research from NASCIO and the U.S. Digital Response found that the simple step of including a summary sheet with request for proposal documents makes life much easier for technology contractors.

statescoop.com

Waldo Jaquith@waldo.net · last yr.

I’m happy to talk. waldo@usdigitalresponse.org U.S. Digital Response is basically 18F as a non-profit, founded by 18F and USDS alumni. If we had funding, we’d hire 18Fers immediately and get into the consulting business. Our ~$6M annual budget doesn’t allow us to grow that fast.

Krista Canellakis@kristallakis.bsky.social · last yr.

Thanks to the support of the Knight Foundation, USDR is hiring a unique role —we are seeking someone *who has recently exited the Federal government* to lead our Generative AI portfolio. us-digital-response.breezy.hr/p/2c75788aae...

Government Gen AI Product & Delivery Technologist in Residence at U.S. Digital Response

About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization dedicated to helping governments and civic institutions respond quickly and efficiently to support the...

us-digital-response.breezy.hr

Merici@merici.bsky.social · 2y ago

Hello week 2 of tax filing season! 💥 Direct File is live and you can now import your tax information directly from the IRS. Visit DirectFile.irs.gov to check eligibility and learn more. 👏

directfile.irs.gov

Merici@merici.bsky.social · 2y ago

It’s the first day of tax filing season and Direct File is live. 💥 Remember, Direct File is fully secure, accessible, and available across all devices. You can file your taxes you live in anyone of the 25 states below 🚀

Krista Canellakis@kristallakis.bsky.social · 2y ago

Really appreciating/using all the great documentation the Biden administration has in their archive on improving the experience of people who need disaster assistance. bidenadministration.archives.performance.gov/cx/life-expe...

Recovering from a Disaster

Imagine if the U.S. government understood how each of its services were part of a broader customer journey. How might federal agencies change their approach or even work together? How might citizens t...

bidenadministration.archives.performance.gov

Krista Canellakis@kristallakis.bsky.social · 2y ago

Quick resources from Technologists for the Public Good if you're expecting to unexpectedly leave Federal public service. community.publicgood.tech/c/resources/...

Quick resources if you're expecting to unexpectedly leave Federal service. | Technologists for the Public Good

We’ve heard reports that the new Administration may be cutting technologists roles as soon as today, so we pulled together a quick set of information and resources for folks in this situation. Let us ...

community.publicgood.tech

Krista Canellakis@kristallakis.bsky.social · 2y ago

I think maybe the greatest benefit of work experience in government is that you learn how to get something done on the most complex problems, in the most complex organizations with (oftentimes) the most difficult people. So any work experience after that feels much simpler, smoother, unstoppable… ✨

Ariel Kennan@arielmai.bsky.social · 2y ago

Over the past two years, we’ve been building @digitalbenefits.bsky.social to support accessible, effective, and equitable digital delivery of public benefits. I feel so lucky to work with people across the country in this mission. Here's to 2025! digitalgovernmenthub.org/publications...

Digital Benefits Network: 2024 Year in Review‍ - Digital Government Hub

Recap the work and achievements of the Digital Benefits Network in 2024.

digitalgovernmenthub.org

Krista Canellakis@kristallakis.bsky.social · 2y ago

Love UX research & making government services actually work for people? We're hiring a Government UX Research Engagement Manager on my team at U.S. Digital Response. Apply here and/or share! us-digital-response.breezy.hr/p/79a18ec958...

Government UX Research Engagement Manager at U.S. Digital Response

About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs...

us-digital-response.breezy.hr

Krista Canellakis@kristallakis.bsky.social · 2y ago

The State of Maryland Digital team, aka Maryland Digital Service, is 1 year in. Another inspiring team focusing on the right/hard problems to make government work better for all: lnkd.in/gfQbRZFp

Maryland Department of Information Technology on LinkedIn: Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital…

Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital Service (MDDS) within the Department of Information Technology. MDDS’s mission is…

lnkd.in

Krista Canellakis@kristallakis.bsky.social · 2y ago

Commonwealth of Pennsylvania's digital team, AKA CODE PA, is 2 years into its journey. Check out all they've accomplished! They are a government that's doing it right. www.pa.gov/governor/new...

Getting Stuff Done: Shapiro Administration Modernizes PA.gov | Commonwealth of Pennsylvania

<p><i>The Shapiro Administration is transforming government services with faster permit, license, and certification approvals, a redesigned PA.gov website, and a renewed focus on accountability and tr...

pa.gov

Krista Canellakis@kristallakis.bsky.social · 2y ago

Love it when the #civictech ecosystem comes together. Proud that U.S. Digital Response was able to help build this tool to help exiting Federal workers continue in public service. www.governing.com/workforce/ne...

New Tool Helps Local Governments Hire Displaced Federal Workers

There's turnover in Washington with each new administration. Departing federal workers can bring valuable skills and experience to state and local governments.

governing.com

Krista Canellakis@kristallakis.bsky.social · 2y ago

Love this one! USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding. Here's a case study: www.usdigitalresponse.org/resources/co...

Coaching for digital excellence: USDR partners with Hennepin County

USDR provided agile coaching services to Hennepin County, who needed to coordinate a complex website transition, rebranding effort, and organizational change.

usdigitalresponse.org

Cyd Harrell@cydharrell.bsky.social · 2y ago

hello, please send Jane your thoughtful, skilled, & civic-minded AI friends! (I worked very closely with Jane for the last 2 1/2 years & can vouch for her kindness, knowledge, & general *bestness*) great opportunity to help SF!!

Jane Gong@janegong.bsky.social · 2y ago

🎄 Happy Holidays, Everyone! 🎄 As the year wraps up, I’m thrilled to share that I’m hiring for two critical roles that will shape how @sfgov.sf.gov uses AI to address some of our biggest challenges: 1️⃣ Principal AI Engineer 2️⃣ Principal AI Policy Analyst Open thread for details. 🧵

Brendan Babb@brendanbabb.bsky.social · 2y ago

Just started reading this at lunch (Alaska is 4 hours earlier than East Coast) and it so cool! Thanks US Digital Response and State of New Jersey for this amazing research and work and for sharing it openly for other states and cities to leverage and remix!

Krista Canellakis@kristallakis.bsky.social · 2y ago

USDR released a no-code approach & free toolkit to help governments train gen AI with human-centered data to more quickly translate benefits delivery content. So proud to collaborate with the State of NJ & Google.org on this work!! www.usdigitalresponse.org/resources/so...