i know I say this every week but: patron doesn't know what "pdfs" are but was told she needs to fill one out so she searched "pdf reader" on google play and got some shitty garbage adware reader program because that's all that google play is filled with it's so. fucking. bleak. man
helping an old lady get into her email on the desktop. defaults to asking for a passkey. she doesn't know what that is. the use password option is buried under another click. gotta click through the recovery email setup. gotta click through the onedrive nag. it's so fuckin bleak for normies, man