Michael Dawson

@mhdawson.bsky.social

Senior Principal Software Engineer, AI & Data Science on the Ecosystem Engineering team at Red Hat. Enjoys exploring tech and building apps to make daily life more fun! (All posts my own opinion)

Heading out this weekend to @RedHat Summit. I'll be at the AI quickstart booth and have a talk on Thursday May 14th at 11 AM on the it-self-service-agent quickstart. Room B308-B309- Level 3. Hope to see you there.

Second part in our series on what we learned while developing the it-self-service-agent quickstart. Bringing AI into existing communication channels. @tchughesiv.https://developers.redhat.com/articles/2026/02/09/self-service-ai-agent-slack-email-servicenow by

AI meets you where you are: Slack, email & ServiceNow | Red Hat Developer

Build a multichannel IT self-service AI agent that maintains session context across Slack, email, and ServiceNow using CloudEvents and Knative for cross-channel automation

developers.redhat.com

We’re deeply saddened to mark the passing of Mikeal Rogers after a courageous fight with cancer. Mikeal wasn’t just a leader in the open source world. He was a connector, a builder of community, and someone who showed up for others in meaningful ways. Thank you, Mikeal 💚 hubs.la/Q03s_C7G0

In Memory of Mikeal Rogers: A Builder of Communities | OpenJS Foundation

It is with deep sadness that we mark the passing of Mikeal Rogers, a leader, builder, and advocate for open source communities and for the people who power them.

hubs.la