Gravy Alan Drear

@milkipedia.bsky.social

Hanlon never accounted for the fact that people can be both stupid and malicious. Powered by cortisol and caffeine.

CVS now has an AI IVR and it's worse than "press 9 to speak to an operator" because you don't know what options it has to offer that you can choose from. AI is good at some things, but this isn't one of them.