The cost of renting is rising but do you know your rights? We were on @BBCNorfolk this morning talking changes under the Renters' Rights Act. Find out more: www.ncab.org.uk/our-news//re...

Do you know what your State Pension AND workplace pension will actually pay out? 🤔 Stuart Dark MBE was on @BBCNorfolk this morning talking retirement planning for #PensionsAwarenessWeek Free, confidential advice here: www.ncab.org.uk/our-news/fqm...

✈️ Travelling soon by airplane? It’s important to know what your rights are in case there’s a flight delay or cancellation and if you can get compensation. We’ve got you covered, check your consumer rights ⤵️ bit.ly/3I2wgRY

💷 Worried about the cost of childcare? There are schemes that can help. If you’re a parent or carer in Norfolk, you may also be able to access funded childcare through Norfolk’s early years entitlements. Read our online advice for more: bit.ly/4flTLlA

Council tax debt in Norfolk has hit £62 million, with bailiff visits up 11.9% this year. Don't wait for the bailiffs. Get free, confidential advice early. 🔗 www.ncab.org.uk/our-news/cou...

Our offices will be closed from Thursday 27th August until Tuesday 1st September. Find advice, regular opening hours and how to get in touch with us at www.ncab.org.uk

🧳If you’re travelling soon, it’s helpful to know what to do if your luggage gets lost or delayed by the airline. We can help you understand your consumer rights ⤵️ bit.ly/3TWjeLE

If you’re struggling to afford essentials like bills and food, it’s important you know what support is available to you. ➡️ Check what benefits you might be entitled to ➡️ Explore schemes to help you with energy bills ➡️ See what your local council offers More advice on our website: bit.ly/491fpc0

Get help with the cost of living

Check what extra help you could get if you're struggling with the cost of living.

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A ‘variation of contract’ is when your employer makes changes to your contract. Your employer could change your working hours, job description or location. Find out more on our website ⤵️ bit.ly/4bbx56x

🏠 You have the right to report structural safety problems in your building. This can include parts of the building falling off such as bricks or cladding. Our housing advice can help ⤵️ bit.ly/3IU4Tdd

You’re entitled to the minimum wage or living wage if you’re an employee or a worker - including an agency worker. Check your work rights on our website ⤵️ bit.ly/40o0WTk

Been dismissed from your job or worried it might happen?💼 If it’s unfair, you may be able to challenge it. Check your rights ⤵️ bit.ly/3GGPmfH Norfolk Citizens Advice can help.

We’re hiring 👀 Locality Manager – King’s Lynn 💷 £30,960 📍 West Norfolk 💼 Full-time Lead local advice services, support teams & make a real difference. 🗓 Apply by 21 June 👉 app.staffologyhr.co.uk/recruit/appl...

⚠️ Think a business has acted unfairly? You can report concerns to Trading Standards, but it helps to know your options first ⤵️ bit.ly/45gv8D0 Contact Norfolk Citizens Advice if you need support.

Reminder❗️ The following offices will be closed tomorrow (Wednesday 3rd June) for staff and volunteer training: North Walsham Great Yarmouth Norwich You can still get in touch with us over the phone, by visiting another office, or via email: www.ncab.org.uk/get-advice

You might be able to get a disabled bus pass or railcard if you have a condition that affects how you travel. People with learning disabilities can apply too. Find out more ⤵️ bit.ly/44QiT0q If you’d like help with an application or want to check what applies to you, you can contact us.

We’re recruiting a Communications and Engagement Officer at Norfolk Citizens Advice. It’s a role for someone who cares about people, clear communication, and making sure important information reaches those who need it most. Apply here: app.staffologyhr.co.uk/recruit/appl...

Renting with others or housemates, including student accommodation? Your tenancy type affects your rights if someone moves out or stops paying rent.🏠 Check where you stand ⤵️ bit.ly/3Us0jVY

Check your rights if you share accommodation

Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies.

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Been scammed or worried you might have been?⚠️ Scams are getting more convincing, and it can happen to anyone, so don’t feel embarrassed. Take steps to protect yourself and check if you can get your money back ⤵️ bit.ly/44MuoFb Norfolk Citizens Advice can help.

Struggling with energy bills or topping up your meter?⚡ You might be able to get extra help. Check what you’re entitled to ⤵️ bit.ly/4lEejIa If you’d rather talk things through, we’re here to help.

Looking for advice about your rights? 👋 From benefits to work and housing, find free, clear guidance on our website ⤵️ bit.ly/43pWRzn You can also contact Norfolk Citizens Advice for support.

🏡 Have you been threatened with homelessness? You’re not on your own. It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find somewhere else to live. You can find out more about your options ⤵️ bit.ly/4pKZsNE You can also contact us.

⚡ If you have a smart meter, you should also have an in home display. This shows how much energy you’re using and what it’s costing you, which can help you keep track of your bills. We’ve got advice on how to use it on our website ⤵️ bit.ly/3R7mVwM

💼 Agency worker? You have the right to be paid at least the national minimum wage. Make sure you know your rights ⤵️ bit.ly/3LqeLwg Contact Norfolk Citizens Advice if you need support.

Reminder: our offices are closed tomorrow as we have our annual staff and volunteer conference. Normal opening hours will resume as of Thursday. You can advice 24/7 on our website: www.citizensadvice.org.uk

Citizens Advice

Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.

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If you get Personal Independence Payment, you might be entitled to extra money on top of your existing benefits.💷 A lot of people do not realise what additional support they could claim, so it’s worth checking what’s available. You can find out more on our website ⤵️ bit.ly/4tDDJZv

If you’re struggling with money, you’re not alone. We’re here to help. Our free online advice can help you check what benefits you could get, work out your budget, and get support with your energy bills. You can explore the advice any time ⤵️ bit.ly/491eWr1

🏠 Struggling to pay your mortgage? You might be able to reduce your costs or lower your payments. Find out what options you have ⤵️ bit.ly/3SFzX1U

We’re heading to the Volunteer Extravaganza at The Forum, Norwich on 4 June, 10am–3pm. Come and chat to our volunteers, hear their stories, and find out how you can get involved with Norfolk Citizens Advice. There’s a role for you and a real chance to make a difference in your community!

Notice of upcoming office closures Wednesday 20th May (Staff and volunteer training) Monday 25th May (Bank Holiday) Wednesday 3rd June (Staff and volunteer training) For our regular opening times and the other ways you can get in touch with us, visit our website at: www.ncab.org.uk/visit-us