Oliver (Olly) Zanetti

@oliverzanetti.bsky.social

Senior Mission Manager at Nesta, leading our work on heat pump installer skills. All views my own

At Nesta, our innovation work is underpinned by research. As well as bringing innovation to our mission areas, we also bring it to our methods. We've been experimenting with AI in qual analysis. Our conclusion so far, occasionally useful but mainly very faillible. www.nesta.org.uk/blog/six-rea...

Six reasons why human-led qualitative research is safe from AI… for now

While NotebookLM can support researchers with qualitative data analysis, the value of the tool lies in speed and exploratory sense-checking, not in producing rigorous findings from scratch

nesta.org.uk

MCS umbrella schemes play a key role in the UK’s heat pump market. But how do installers know they’re with the right one: one that costs the least and provides the best service to them and their customers? What if there was a comparison tool for umbrella schemes? www.nesta.org.uk/project-upda...

Can we help heat pump installers compare umbrella schemes?

We wanted to speed test whether giving heating engineers better visibility of umbrella scheme would increase their likelihood of transitioning to heat pumps

nesta.org.uk

The UK government has announced £9,000 subsidies for households with oil and LPG boilers to get a heat pump. This is seriously good deal for rural homes - not only does it lower the upfront cost, a mid-sized home could save over £650 a year by switching from oil to a heat pump at current prices...

Chart shows annual heating bills for medium-sized home with an oil boiler (£1,476), an LPG boiler (£1,473) and a heat pump (£784), all at current energy prices. The heat pump is considerably cheaper to run, saving over £650

For newly trained heat pump engineers, installing a heat pump at home builds confidence, boosts skills, and encourages plumbers to offer heat pumps to customers. Our interim report is out already and we’ll launch our final report at Installer Show on 24 June. www.nesta.org.uk/report/start...

Start at home for newly trained heat pump installers

Helping heating professionals bridge the gap from heat pump training to real-world installation by starting in their own homes

nesta.org.uk

We’ve been giving newly trained heat pump installers a heat pump to install in their own home! We though it’d help heating engineers newly trained in heat pumps enter the industry faster, grow their confidence and do better installs. It seems to be working! www.nesta.org.uk/report/start...

Start at home for newly trained heat pump installers

Helping heating professionals bridge the gap from heat pump training to real-world installation by starting in their own homes

nesta.org.uk

Could generative AI help heat pump installers do their jobs more effectively? Led by @helloaidank.bsky.social, we've trained a chatbot on a lot of heat pump manuals and technical information, and have been testing how useful it is. You can have a go here: www.nesta.org.uk/project-upda...

How could generative AI change the heat pump skills sector?

Partnering with Renbee, we designed a chatbot to provide clear, practical advice for queries on heat pump installation

nesta.org.uk