A highway closes in a storm, so drivers take another road. Then that road closes too. We built a #DigitalTwin of BC’s highway network to see what individual closure reports can’t show on their own and how different responses might change the outcome. Read the experiment: labs.oxd.com/experiments/...
OXD
@oxd.bsky.social
We design and build accessible, reliable, and impactful government services
It’s #Movember again! Our team is Desh, from our sister company ThoughtFarmer, and Dave—his 16th year growing a mo‘—both freshly shaven to raise awareness for prostate and testicular cancers, mental health, and suicide prevention. We‘re proud to support our team. You can too: movember.com/t/mo-oxdtf
OXD is one of BC’s #BestWorkplaces™ for 2026 for three years running! This recognition is based on confidential employee surveys. Here’s what our team told us they love: • An inclusive culture • Flexibility and strong wellness benefits • The fun we have together A huge thanks to our amazing team.
Too often, valuable #DesignResearch gets filed away and forgotten. With #AI helping teams build the wrong things faster than ever, we need to squeeze every ounce of value out of it. "Living research" explores how we can use AI to breathe new life into old research: oxd.com/insights/liv...
Today is #CertificationNationDay, and we want to thank our amazing team for making OXD what it is. Learn more about our people: oxd.com/people #GPTWcertified #GreatPlaceToWork OXD has been Certified™ as a Great Place To Work® in Canada for 3 years running. Here's to next year!
Reconstructing where an application's data goes is slow, manual, and easy to get wrong. We built Sovereignty Trace to trace each piece of sensitive #data through the code to the policy that governs it, with every finding backed by evidence from the repository. labs.oxd.com/experiments/...
Happy work anniversaries to Adrianne (5 years), Manuji (7 years), and Mike—who's celebrating almost three decades with us! Talk about dedication. We're so happy you're all part of the OXD team. #OXDCulture #WorkAnniversary
Sovereignty is a claim, not a thing. That idea, from the late Canadian political scientist Peter Russell, was one of the most useful @gordonr.ca found in a year of reading about #DigitalSovereignty. His latest shares a plain way to make sense of any sovereignty claim: oxd.com/insights/my-...
Security says no. Delivery says hurry up. This tension isn't new, but it matters more now. #Cybersecurity incidents are no longer rare, and the consequences for operations and reputation are real. Our article shares how to shift #security from blocker to business enabler. oxd.com/insights/fro...
OXD and ThoughtFarmer (sister companies, same home team) had a blast at our annual baseball outing. We watched the Vancouver Canadians take on Spokane from our own section at Nat Bailey Stadium, with two solid hours of all-you-can-eat ballpark classics. The event was a ... home run!
Happy work anniversaries to Ayumi (5 years), Dylan (6 years), Leon (2 years), and Steve (24 years)! We're grateful for everything they bring to the team, year after year. #WorkCulture #WorkAnniversary
A new #government #digital service that‘s technically sound, passes every security requirement, and integrates with existing systems. But 18 months later, it‘s barely used. Recognize the pattern? The project addressed feasibility, but skipped two critical questions. Find out: oxd.com/insights/bal...
“How much will AI reduce my project budget and timeline?“ The answer is “it depends.” Our latest article explores which activities and projects #AI is best at expediting, and where new costs emerge around prompting, analysis, and validation. oxd.com/insights/the...
We spent a rewarding afternoon with A Loving Spoonful, a not-for-profit providing nutritious meals to people living with HIV across Vancouver. The program reduces barriers to food security and supports their quality of life. We packaged 841 meals! Not bad for a small crew. Visit alovingspoonful.org
This month we're celebrating work anniversaries for Mandy, 2 years; James, 5 years (11 if you count his earlier time at OXD!); Chanel, 9 years; Foley, 11 years; and Dominik, 13 years at OXD. Here's to the creativity and expertise you share with us every day. #WorkAnniversary #OXD
AI is now deciding who gets a loan, who gets hired, who qualifies for a service. When one of those decisions is challenged, who’s responsible for explaining how it was made and by whom? Most systems can’t answer that, so we set out to build the record that’s missing. labs.oxd.com/experiments/...
Canada’s #AI strategy asks Canadians to trust AI, then learn it, adopt it, and benefit. “Trust” appears throughout. “Whether we should” essentially never. Trust first, as if we owe the technology our trust before it's earned it. Read why @gordonr.ca thinks that's backwards: oxd.com/insights/can...
Canada’s AI strategy asks for trust it hasn’t earned | oxd.com
Canada's AI strategy asks Canadians to trust AI before adopting it. Gord Ross argues trust is earned through service design—not demanded by policy.
oxd.com
Gastown Grand Prix rolled through our neighbourhood again, and we had the best seats in the house with our own office windows. Hosting a watch party every year is our tradition, but it was extra special getting to cheer on Jen from our sister company ThoughtFarmer, who was out there racing!
"Some services we use by choice, others by circumstance.” Our people at OXD imagine the journeys of others, then bring them to life through service design. With the service shoe on the other foot, @gordonr.ca comes to reflect on his own unexpected healthcare journey: oxd.com/insights/fiv...
We're #hiring an Agile #ProjectManager / ScrumMaster! This is a delivery leadership role in all the best ways. You'll blend #agile coaching and delivery leadership, and be embedded in complex, multi-collaborator government projects. Have a deep command of Scrum? Apply now: oxd.com/careers/agil...
OXD and sister company ThoughtFarmer turned 30, and we threw a party to celebrate! Along with great food, rooftop vibes, and epic karaoke, @darrengibbons.bsky.social and @gordonr shared 9 lessons they‘d tell their 1996 selves. Read the lessons and see photos from the night: oxd.com/blog/2026/06...
AI coding risk isn’t about who can ship. It's about what stops happening when building gets cheap. The expensive way used to force the planning. The cheap way doesn't. Read our article to see what it can cost you later: oxd.com/insights/whe...
We're hiring a shared Director of HR to build the people infrastructure for our next stage. OXD and ThoughtFarmer are two companies that share history, leadership, and culture. Are you a senior HR leader with 8 yrs of progressive experience and 3+ yrs in a leadership role? Apply now: oxd.com/careers
Vibe coding is getting a lot of attention, but how does it hold up in practice? Our developers ran Lovable through six real builds across different complexity levels to find out. Read our findings on OXD Labs: labs.oxd.com/experiments/... #vibecoding #ai #lovable
Can AI modernize your legacy system? The honest answer: Not alone. Modernization is a disciplined, human-centred effort—AI can be in the loop, not in the driver's seat. Learn why the "auto-modernize" button doesn't exist, and what a pragmatic path looks like: oxd.com/insights/why... #AI #Tech
Sometimes the way we define a problem is the problem. Frame Creation is a method for stepping back and reframing challenges so you can find approaches you might have otherwise missed. Learn more about the method and use our free worksheet to try it out: oxd.com/insights/how... #DesignThinking
Testing when there’s no single correct answer? Generative AI breaks the one assumption every QA process is built on. Our QA team on what comes next, and why the real work starts before anyone writes a test. Read the article: oxd.com/insights/sof... #AI #GenerativeAI #QAtesting
Automated accessibility scans find issues. They don't explain them. We wanted to know whether #AI could fill that gap. Not by replacing the tester, but by coaching them through the process in real time. Read the experiment on OXD Labs: labs.oxd.com/experiments/... #QATesting #Accessibility
Happy work anniversaries to Duncan (4 years), Kallie (9 years), Joey (11 years), and Lawrence (27 years) with OXD. That kind of longevity doesn't happen by accident—it's the result of a culture where people are trusted, challenged, and genuinely valued. Congrats!
The draw is compelling: an AI agent capable of generating UI that actually matches your mockups. But the problem is clear: design style guides are written for humans, not agents. We built a tool to bridge that. Read the experiment on OXD Labs: labs.oxd.com/experiments/... #OXDLabs #AI #GovTech