Community resilience has played an important role in the Ukraine conflict. "A resilient community is less easy to manipulate. A trusted local network can move faster than a distant institution. People who know each other are better able to spot problems." whatsthepont.blog/2026/08/25/n...

NATO Article 3. What Community Resilience means for Peace – and why we should pay attention.

Article 5, the famous promise. Until recently I knew a bit about NATO Article 5, but had never heard of Article 3. Thanks to Dave Snowden I now know more. And it’s important because Article 3 might…

whatsthepont.blog

Unlike private companies focused primarily on shareholders, public sector organisations serve a broader, often conflicting, array of stakeholders including citizens, taxpayers, and political leaders. Read more 👉 https://lttr.ai/AtdWT

While Western nations struggled to transition legacy banking systems into the mobile age, India skipped the credit card era. Read more 👉 https://lttr.ai/AtdWR

Centralisation's Immune Response to Decentralised Work Read more 👉 https://lttr.ai/AtdWN

The value of productive tension—the clashing of ideas that results in a stronger resolution—must be embraced. Read more 👉 https://lttr.ai/AtdWF

Digital transformation was a big ambition, assembled with borrowed logic that didn't fit, and then applied to the wrong model. Read the full article: AI Is Doing The Paperwork Of Centralisation, Faster. ▸ https://lttr.ai/AtdWH

An organisation's inability to distinguish between destructive non-compliance and grassroots innovation is rarely a case of intentional malice; rather, it is a structural byproduct of how institutions are designed. ▸ https://lttr.ai/At5I6

Local and personal was expensive, and centralised was cheaper — so cheaper won, again and again, until “efficient” quietly became a synonym for “further away.” Read more 👉 https://lttr.ai/AtO5I

We often fail to recognise that whilst organisational memory is short, community has a long memory Regaining trust often needs a long term strategy, sometimes lasting decades. Read more 👉 https://lttr.ai/AtzgV

"The internal system logic values precision and symmetry over an accurate reflection of the messy real world where people don't fit so easily into boxes." https://lttr.ai/AtyMh

Segmenting by Stigma: Splitting human lives into analytical buckets based entirely on what they lack—creating “High-Risk,” “ Disengaged,” or “Digitally Excluded” segments instead of mapping local strengths, networks, or assets https://lttr.ai/Atv99

The Problem-Built Organisational Chart: Designing entire internal departments, team titles, and manager roles around a failure state ensuring the team's professional identity and budget rely on the problem never actually disappearing. ▸ https://lttr.ai/AtdV1

"The traditional organisational model of functional specialisation, centralised processing, and standardised service delivery wasn't an arbitrary choice." https://lttr.ai/AtO5F

Innovation at Buurtzorg lies in its modular structure: small, self-managing teams of up to 12 nurses are responsible for the holistic care of 50-60 clients in a specific neighbourhood. Read more 👉 https://lttr.ai/AtO5Y

Accountability is diffused across multiple teams, displaced when blame is attributed to the rulebook, or absorbed into institutional processes, creating an illusion of control that masks genuine failure. Read more 👉 https://lttr.ai/AtmzP

Beyond structure and system, collaboration fails because it demands specialised skills and resources that most organisations simply do not cultivate. Read more 👉 https://lttr.ai/AtdV7

New post on positive deviants, the people who've already solved the problem you're seeking to address: https://lttr.ai/AtdVz

"Here are some of the typical behaviours and traits of ‘Organisational Main Character Syndrome'" https://lttr.ai/AtO5X

"Underneath New Public Management was a genuine belief that services would be better if they were run more like businesses — standardised, measured, centrally managed for efficiency and consistency." https://lttr.ai/AtO5B

Digital transformation was a big ambition, assembled with borrowed logic that didn’t fit, and then applied to the wrong model. Read more 👉 https://lttr.ai/AtO5T

“Don’t even bother talking about efficiency unless you know what it’s for” – Mariana Mazzucato Read more 👉 https://lttr.ai/AtO48

Human attention is a finite resource that requires active management. Read the full article: Is Our ‘Finite Pool of Attention’ Sabotaging Strategic Thinking? ▸ https://lttr.ai/AtMEv

Learning, Not Blame: Instead of endless post-mortems assigning blame, agile place fosters a culture of continuous improvement through learning. Read more 👉 https://lttr.ai/AtKjd

"Workers report spending as little as 9% of their professional time on strategy and innovation, the very activities that are essential for the kind of radical change many of our organisations yearn for." https://lttr.ai/AtEQl

" By endlessly striving to provide all the solutions ourselves, public sector institutions remove responsibility and create a dependency among those around us that is unsustainable, both financially and societally." https://lttr.ai/As54g

These modern constraints don't just slow down projects; they fundamentally filter out grassroots initiatives that lack specialised legal or financial expertise. Read more 👉 https://lttr.ai/AsvGO

Traditional public service is often bogged down by rigid hierarchies, endless approval processes, and a reliance on vast, often outdated, IT systems that dictate how things must be done. Read more 👉 https://lttr.ai/AsNsL

Despite unprecedented access to data and technology the number one self stated problem in organisations is always and only ever one thing: communication. Read more 👉 https://lttr.ai/AsNsN

"Rather than contemplating long-term goals, managers were “slaves to the moment,” constantly shifting focus between disjointed conversations and having almost every action dogged by another diversion, interruption, or telephone call." https://lttr.ai/AsNsV

The Finite Pool of Attention hypothesis partly explains why long term strategic thinking and innovation gets crowded out in the minds of many employees, even the most senior. Read more 👉 https://lttr.ai/Asb4D