Paul Smith

@paulmsmith.bsky.social

Lead Interaction Designer at NHS England. Generally designing, prototyping, coding & problem solving. Often drinking a disproportionate amount of tea in rainy Manchester.

Nothing says 'man of the people' quite like a politician calling a by-election at public expense on the issue of whether or not he should have the right to secretly take donations from Thai-based crypto billionaires and a convicted fraudster

This slide didn't make the cut but it was fun to make. Working in the NHS you get to suggest that the problem you and your teams are working on, is indeed, one of the hardest. :)

Wicked problem final boss. Image of the final boss from Streets of Rage holding a gun.

40 something very experienced user centred interaction designer. Thinking about changing country. New Zealand, Australia or Canada all seem appealing without much real insight. Sounds difficult. Is it?

Just me with a constant feeling of being overwhelmed? I want to eliminate any unnecessary ‘noise’. Might crowd source a list. 1. Any ‘news’ said at me by a person in a suit on TV/YouTube/Etc.

Monzo’s loan/credit repayment design patterns are so sneakily evil and deceptive. I’m almost impressed. I get they’re seeking profit, I don’t begrudge them that, they’ve made a nice service/product but the very carefully crafted friction to a user reducing the interest payable is quite something.

The email I've been waiting over 20 years for. Openreach have rolled out their 'full fibre' to where I live. It's too little, too late. Profiteering sods have held me and this country back for decades. Addicted to metered copper lines they've had their knee on the throat of a vital service.

Full Fibre is here. Image of a happy man sat in front of a computer.