We've all used self-checkout as customers. But how is it changing jobs for cashiers? Through an interview study for #CSCW2025, @pegahmoradi.bsky.social tells us about how self-checkout can turn cashiers into cops: tinyurl.com/copcashiers-...

How Self-Checkout Is Turning Cashiers Into Cops

If you’ve ever used self-checkout, you might’ve heard the kiosk’s robotic voice utter its famous phrase: “Please wait! Help is on the way.”

tinyurl.com

For @thehill.com, I wrote about what the Biden-Trump autopen controversy can tell us about automation, AI, and trust: thehill.com/opinion/whit...

I had a great conversation with Madison Snider at Siegel about how various technologies—from complex AI tools to basic self checkout—are changing the nature of service jobs for millions of Americans 🛒 Give it a read to learn more about my recent work! :) www.siegelendowment.org/insights/the...

The Human in the Loop: Pegah Moradi on Automation, Discretion, and the Future of Frontline Work - Siegel Family Endowment

Pegah Moradi is a PhD candidate in Information Science at Cornell University, where she studies the social and organizational dimensions of digital automation, with a focus on its impacts on work and ...

siegelendowment.org

The Heritage Foundation-backed "Oversight Project" pointing out that Biden used an autopen to sign a number of documents *would* be damning...if it wasn't the case that nearly every president since JFK has done the same

Newsweek - Latest Breaking News, US, World, Politics, Business,…@newsweek.com.web.brid.gy · last yr.

A coming flood of federal grant proposals will claim AI makes projects cheaper & better. Many will be empty promises. This admin needs to place the best bets it can on AI. For the Federation of American Scientists' Day One Project, my memo on AI grant governance fas.org/publication/...

Bring AI Governance to Competitive Grants

To tackle AI risks in grant spending, grant-making agencies should adopt trustworthy AI practices in their grant competitions and start enforcing them against reckless grantees.

fas.org

oh no…embarrassing!! this is the correct link (thanks Mike!): arxiv.org/pdf/2410.02888

Mike Ananny@mikeananny.bsky.social · 2y ago

(Sorry, maybe it’s just me but is that the right link? It sent me elsewhere…)

I spoke with @annlarson.bsky.social about how store tech can increase demands on frontline retail workers, for her latest in The Nation! Workers often have to make shoppers feel better when store tech frustrates or confuses them, making retail work more socially and relationally demanding:

The Nation Magazine@thenation.com · 2y ago

Electronic price labels are prone to malfunction, which forces employees to work harder to make it clear to shoppers what they would be charged at checkout. What is the logic of retailers spending money on glitchy technology that doesn’t improve service?