I've unfortunately been witness to a lot of the chaos described in this statement from my time working for Sprocket. Many attempts were made to push for better systems. There was a repeated promise in meetings that this was just the concerns of a few artists, and that everyone else was happy.
Creators at Silver Sprocket have released a public statement regarding longstanding concerns with the business practices of the company which alleges issues around payment of royalties, poor treatment of staff, and lack of professionalism. Please read their statement: cartoonist.coop/sprocket-art...