Reworked
@reworked.bsky.social
The leading community of employee experience and digital workplace practitioners. Sister pub to CMSWire (customer experience) and VKTR (enterprise AI). Get your free membership: https://www.reworked.co/membership/join-us/
A KPMG study of 523 employees found AI skill did not predict who did the best work. Reworked Columnist Lance Haun breaks down the three types of AI users and why senior leaders may be the least supervised of all. https://ow.ly/Twy650ZwqWb
Let's talk all-party consent, shall we? Here in the United States — as in other parts of the world — there are laws on the books in 12 states requiring some form of consent or notice before recording a call. There's some nuance in the laws that we won't get into here.
Shrinking a desktop app for mobile never solved frontline software. Reworked Columnist David Barry shows how vendors are winning adoption instead through identity first design, coaching over surveillance and metrics tied to behavior, not logins. https://ow.ly/lYwx50Zw1M7
Not everything that can be optimized should be. Reworked Contributor Sarah Deane argues leadership means knowing when to speed something up and when to protect it, from onboarding rituals to AI itself. https://ow.ly/jNOk50ZvGbE
A skills platform without a strategy is just expensive shelfware. Reworked Columnist Erica Sweeney explains why experts say the fix is picking three high impact skills first and building a dedicated team, not chasing a bigger tool. https://ow.ly/k6lu50ZuURx
Reworked's ninth annual digital workplace report drops a classic corporate plot twist. 82 percent of leaders call it a critical priority. Only 19 percent say it actually feels frictionless. AI got the budget increase. Employees got the whiplash. https://ow.ly/q3PS50ZuybC
Reworked Contributor Patrick Fong makes the case that tacit knowledge, the judgment and instinct people build through experience, disappears the moment employees leave unless organizations build trust and time for sharing it before the farewell speech. https://ow.ly/7LjA50Zu5J9
82% of leaders say the digital workplace is a top priority. Only 19% say employees have a seamless experience. Sarah Kimmel unpacks the 2026 research, AI adoption and why "pilots are becoming policy." Watch now 👉 https://ow.ly/4PLt50ZukG0
A 2025 METR study found developers felt 20 percent faster with AI but were actually 19 percent slower. Reworked Contributor Sumit Taneja explains why bolting AI onto broken workflows creates the illusion of productivity instead of the real thing. https://ow.ly/GXkG50ZtI5r
