Productive week at #dgo2026! @ctgualbany.bsky.social, @rockefellercollege.bsky.social & @ualbanycehc.bsky.social's @jramongilgarcia.bsky.social, @luisfluna.bsky.social & Dwi P. Sari & @ualbanyalumni.bsky.social & @fiu.bsky.social's @tzuhaochen.bsky.social led & participated in the PhD Colloquium.

Huge congrats to our former research assistant & current @fiu.bsky.social Asst Prof @tzuhaochen.bsky.social for his @rockefellercollege.bsky.social Distinguished Doctoral Dissertation Award! Joined by his colleagues @milagasco.bsky.social, @jramongilgarcia.bsky.social & @zong-xian-huang.bsky.social

Learn how #chatbots are changing the practice of government from @fiu.bsky.social's & @ualbanyalumni.bsky.social @tzuhaochen.bsky.social & @ctgualbany.bsky.social & @rockefellercollege.bsky.social's @milagasco.bsky.social. Thank you @ualbanynews.bsky.social! www.albany.edu/news-center/...

Researchers Examine How AI Chatbots Are Shaping Government Operations

Published in Public Performance & Management Review, the study, “Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from U.S. State Governments,” is co-authored by UAlbany researc...

albany.edu

How public sector is addressing accountability in #AI systems. @journalpa.bsky.social article by @fiu.bsky.social's @tzuhaochen.bsky.social & @ctgualbany.bsky.social & @rockefellercollege.bsky.social's @milagasco.bsky.social & @jramongilgarcia.bsky.social onlinelibrary.wiley.com/doi/10.1111/...

Understanding Accountability in AI Use Within the Public Sector: Insights From State Governments in the United States

Recent research has examined various aspects of the government's use of artificial intelligence (AI), including its implications for accountability as well as the policy and management recommendation...

onlinelibrary.wiley.com

"Understanding Accountability in AI Use Within the Public Sector: Insights From State Governments in the United States" by @tzuhaochen.bsky.social, @milagasco.bsky.social, & @jramongilgarcia.bsky.social examines why accountability matters and the consequences that follow. doi.org/10.1111%2Fpa...

I really enjoyed working on this project! The study highlights the individual and organizational adaptations needed to make technology work in practice. Grateful to the team for making it possible. Take a look!

CTG UAlbany@ctgualbany.bsky.social · 6mo ago

Hot off the press! Article in @pmreview.bsky.social highlights findings from our #FEMA funded research on how the interaction of technological, organizational & individual factors affect the development of digital tools for #EmergencyManagement @fiu.bsky.social www.tandfonline.com/eprint/AVV7P...

Honored to be featured in this UAlbany news article, where I share some reflections on my PhD journey and the incredible support I received from @rockefellercollege.bsky.social and @ctgualbany.bsky.social. Thank you to everyone who's been part of this chapter!

CTG UAlbany@ctgualbany.bsky.social · last yr.

Check out this story from @ualbanynews.bsky.social highlighting the #PhD career of @rockefellercollege.bsky.social's Dr. @tzuhaochen.bsky.social. Thank you for your great work @ctgualbany.bsky.social & best of luck with your teaching & research journey @fiu.bsky.social www.albany.edu/news-center/...

I successfully defended my dissertation today! 🎓 Endless thanks to my amazing committee — @milagasco.bsky.social, @jramongilgarcia.bsky.social, Dr. Hongseok Lee, and Dr. Marc Esteve — for your incredible support!

Former Research Assistant & current @rockefellercollege.bsky.social #PhD Candidate @buyanbattulga.bsky.social at #IRSPM2025. Sharing research on administrative burden in #DigitalGovernment co-authored with Faculty Fellow @luisfluna.bsky.social. Also caught up with some @ualbanyalumni.bsky.social

From North Dakota to Albany, NY to Washington, DC! @ctgualbany.bsky.social Visiting Scholar & @uofnorthdakota.bsky.social Professor Laura Hand @mylifeofthemind.bsky.social sharing research on practical tools for #publicsector #AI systems procurement at #ASPA2025. #PublicValue #DataFeminism

Great pics of the @albany.edu team representing at #ASPA2025 in Washington, DC. Word is that it was the largest turnout in the last 12 years & many excellent discussions on #ArtificialIntelligence & other tech in government. @rockefellercollege.bsky.social

✅ [Open access] Sharing our latest article @lgstudies.bsky.social We measure public sector innovation in Spanish local governments 💡Our public sector index is based on novelty, complexity, breadth, and value of innovation. 🔍 tandfonline.com/doi/full/10.... 🙌 #LAlcaide & #ILiarte #AIPublicGov

Analysing public sector innovation in local governments. an empirical assessment of Spanish city councils

Evidence from both surveys and interviews exist to study the fundamental dimensions of public sector innovation (PSI). In this article, these dimensions are tailored to acknowledge the distinctive ...

tandfonline.com

Excited to share our latest systematic review with Qianli Yuan. Our review examines how #governments can ensure #accountability when deploying #AI. 🔗Link (50 free eprints): www.tandfonline.com/eprint/VRJZ8... #GovTech #PublicSectorAI

Holding AI-Based Systems Accountable in the Public Sector: A Systematic Review

Due to the significant advancements in technology and computing power over the past few decades, artificial intelligence-based systems have emerged as desirable tools for improving public services....

tandfonline.com

Interested in #chatbots in #government organizations? Check our articles on the #adoption, #use, and #impact of #chatbots in #state #governments across the #US: journals.sagepub.com/doi/abs/10.1... and www.tandfonline.com/doi/abs/10.1.... DM me if you cannot access the articles!

You can now access my article "Reflections on three decades of #digitaltransformation in #localgovernments" at www.tandfonline.com/eprint/TVNSZ.... 50 first downloads are for free!

Reflections on three decades of digital transformation in local governments

This article draws from scholarly debates over three decades to argue for a shift in the study of digital transformation in local governments founded in the understanding that technology is an unav...

tandfonline.com