Wendy Coello

@wendycoello.bsky.social

Director at dxw. Most things public sector digital and comms. Sheffielder.

We're really pleased to be supporting this unconference by @connectedbydata.org. If you're working in the public sector and / or think it's important that people have a say on decisions about data, digital and AI - sign up below👇 Thurs 20 March, London. (Nice moves @gavinfreeguard.bsky.social 🕺)

Emily Macaulay@emilyjmacaulay.bsky.social · 2y ago

In London yesterday checking the venue for @connectedbydata.org’s unconference in partnership with @dxw.com, @projectsbyif.bsky.social & @adalovelaceinst.bsky.social connectedbydata.org/events/2025-... Special thanks to @gavinfreeguard.bsky.social for his dance moves helping us visualise space 😃🕺🪩

Photo of Gavin dancing at the front of a large hall.

dxw's been working with MoJ for 5 years now, which means we've got some good insight into how the system works. Here's some thoughts from the team about what GDS's blueprint for digital government could look like for services that aim to reduce reoffending and stop people ending up back in prison👇

dxw@dxw.com · 2y ago

What would a Digital Justice Service look like? Last week we shared our work with the Ministry of Justice to deliver digital services that reduce the chance of reoffending. Marianne and Adam have been looking to the future and share their vision for a transformed probation service. bit.ly/4aUpnfT

We’ve been working with the Ministry of Justice over the last 5 years to deliver digital services that support probation staff in reducing the chance of someone reoffending and ending up back in prison. Kath shares the progress we’ve made so far bit.ly/4gnhH6Q

Reducing reoffending and easing the pressure on prisons

Kath shares our work with the Ministry of Justice to support probation staff in reducing the chance of someone reoffending and ending up back in prison.

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As we head towards the New Year, we wanted to share a few highlights and thoughts from 2024. And to say a big thank you to our clients, partners and dxw team for the great things we’ve achieved together. If you’re taking time off over the Christmas period and celebrating, have a great time! 1/6

Marianne's blog post making the point that tackling legacy tech is a lever for transformation. Not just shifting the same issues onto slightly shinier architecture 👇

dxw@dxw.com · 2y ago

In our latest newsletter @dmits.bsky.social and @richardpope.org explore how to create better public services as part of DigitalLeaders' week. Plus we answer your questions on tackling legacy tech and Marianne shares 3 ways service design can help teams move away from old systems. bit.ly/3NC9Bez

David Mann stood up with arms crossed looking across the room

The withdrawal of pensioners’ winter fuel allowance— and the 243-question (!) form pensioners now need to complete—highlight why we need to ditch the broken model of “digital transformation” “Forms? Where we’re going, we don’t need forms!”

“Forms? Where we’re going, we don’t need forms!”

What is it with governments’ obsession with forms? Politicians have been promising us a “digital revolution” in the way government works since the mid-1990s. And yet here we are b…

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