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Jonathan Armstrong

@armstrongjp.bsky.social

Technology & compliance lawyer at https://puntersouthall.law/about-us/jonathan-armstrong/. Adjunct Professor at Fordham Law School. Developing boards at https://www.l-ev8.com/. Developing software at BreachNavigator.com. All views my own unless stolen.

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Matt Burgess (WIRED)@mattburgess1.bsky.social · 5mo ago

NEW: US retailer Sears left a database of people's interactions with its AI chatbot exposed to the internet—including 3.7 million chat logs and audio files of chats. Terrible for privacy, but also people were quick to get pissed off with the bots

Just two minutes into one 76-minute audio call observed by Fowler, the person trying to get help from the company asks to speak to a human. The AI voice bot responds: “I am fully equipped to address your needs efficiently and can resolve your issue right away. Whereas connecting with a live agent may involve a short wait.” Just a few minutes later, the bot struggles to complete the task it is asked about. “I am facing some errors while assisting you with your plan. Can I transfer your call to our live agent who will help with your request?” In one text transcript, which begins near 11 am and ends at 1:30 pm, a person speaking with the Samantha “AI virtual voice” grows increasingly frustrated with the replies. “Where's my technician?” they repeat 28 times in a row. After getting some more responses they were unhappy with, the transcript shows, the person repeats: “You’re a computer. You’re a computer. You’re a computer.”
L-EV8@l-ev8.bsky.social · 9mo ago

We had the great pleasure to hear our director @armstrongjp.bsky.social present on AI as part of the CIMA Yorkshire CPD Summit at Leeds United Football Club on Friday. Visit us to find out more about how our expertise can help your organisation thrive in the age of AI: www.L-EV8.com

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L-EV8@l-ev8.bsky.social · 9mo ago

AI literacy is fast becoming the new frontier of compliance law, thanks to Article 4 of the EU AI Act - but what does this actually mean for your business? Make sure to read @armstrongjp.bsky.social's recent article on the implications. www.l-ev8.com/news/why-ai-...

L-EV8 — Why AI Literacy is The New Compliance Frontier

AI literacy is fast becoming the new frontier of compliance law, thanks to Article 4 of the EU AI Act - but what does this actually mean for your business? Jonathan Armstrong’s recent article explains...

l-ev8.com

michael veale@michae.lv · 11mo ago

UK government report based on internal civil service trial finds Copilot doesn’t increase productivity, and indeed makes Excel take longer and with more errors, and requires Powerpoint users to have ‘corrective action’ applied to their outputs. www.theregister.com/2025/09/04/m...

M365 Copilot fails to up productivity in UK government trial

: AI tech shows promise writing emails or summarizing meetings. Don't bother with anything more complex

theregister.com

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Matt Kelly@radicalcompliance.bsky.social · 12mo ago

Um, guys? ChatGPT's new 'agent mode' is advanced enough that employees can have it do all their training courses for them. Let the implications of that sink in. #compliance #HR #riskmanagement #cybersecurity #AI www.radicalcompliance.com/2025/08/14/u...

Using AI Agents to Cheat on Training - Radical Compliance

Employees can now use ChatGPT's new 'agent mode' to complete compliance training. So many implications to consider here.

radicalcompliance.com