Caroline Jarrett
@cjforms.bsky.social
Forms and survey specialist. Always keen to try to answer your questions about making better forms (and if you must, maybe even those about surveys). Effortmark.co.uk
In today’s episode of #FixTheForms, @rufflemuffin.bsky.social speaks on behalf of all 5 million of us who have been forced to use the Companies House verification “service” (Aka kafkaesque nightmare)
Absolute shambles of verifying your identity for Company House. Swear down I'd done this, logged into everything, assigned companies to my name, provided codes when submitting statements and just found out, I'm still not verified I am DIGITALLY LITERATE! Now sucking up the customer support time
This might be a bit niche, but it’s very annoying hearing of organisations saying “well it’s the law to segregate trans people so hands are tied” when most of them respond to accessibility law with “eh who’s gonna catch us?”
Here a compilation of stupid things library consultants have said to me in solidarity with library pals at Lambeth Libraries where genius consultants has decided that a qualified head of library service post isn't really essential.
This. Alt-txt of screenshot from read-and-be-merry from somewhere List of Books to Read Before You Die 1. Any book you want 2. Don’t read books you don’t want to read 3. That’s it 4. Congratulations, you did it. …
Prevention is one of the areas where we can have a huge impact on people’s lives and future health. Here is your opportunity to use your skills and experience to do just that as Lead User Researcher in our Vaccinations portfolio www.healthjobsuk.com/job/UK/West_... #UserResearch #Jobs
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In today’s episode of #FixTheForms, @peterkwells.com muses on one of the weirder manifestations of current “signing ceremonies” Note to self: must get “signatures and signing ceremonies” further up the list of posts to prune and tune. On the whole, it’s still ok. The problem is …
*uses online service to sign forms for a solicitor* *gets offered option to "choose preferred font" for a signature* *wonders what on earth is going on here legally while lodging formal complaint with professional regulator that Wingdings was not an option*
I really love a traditional village show and this thread is a very fine selection of many of the best elements. Extra points for the obscure class in the competition where there’s only one entry but the entry does not get first prize. (My grandad used to grow prize onions and chrysanthemums).
It's the last weekend in July, and that means only one thing... Shall we go to the village show?
Update on today's #FixTheForms I checked the Companies House Register I'm a verified Person with Significant Control. I'm there TWICE as an Officer of the company and only ONE of those is verified. I don't know whether that makes me 1 in 5 million Good or a Naughty. #GivenUp
In today’s episode of #FixTheForms, I got a typically passive-aggressive email from Companies House. “Nearly 5 million individuals have verified their identities, helping protect businesses and the public from fraud. …
In today’s episode of #FixTheForms, I got a typically passive-aggressive email from Companies House. “Nearly 5 million individuals have verified their identities, helping protect businesses and the public from fraud. …
In today’s episode of #FixTheForms, I got a typically passive-aggressive email from Companies House. “Nearly 5 million individuals have verified their identities, helping protect businesses and the public from fraud. …
“I could never afford a holiday. I was never going to be able to take my kids to a theme park or the zoo... But for 99p, just in that moment, dipping dippers in tomato ketchup, my kids were not shut out of the world for being poor.” thebeemagazine.com/brands-and-s...
The Power of a Happy Meal
"This was not about nutrition. It was not about filling them up. It was absolutely not about the peace of sharing a meal. It was about belonging in a society that had no place for us."
thebeemagazine.com
This is a great, thoughtful, long read from @bm.wel.by about the location of “digital” in UK government. (I’m still of the view that minsters think that they “did digital” in the 2010s and that if they now consider it at all then it’s as historic)
By popular* demand I have added my many words to all the other bits and pieces reflecting on the end of DSIT. *@semanthicc.bsky.social and one other said they were waiting to hear my take.
As many of us wonder what’s happening with what used to be GDS, the “they forgot it existed” explanation is the most plausible one for me. Ministers now focus on “give lots of money to AI techbros”. “Digital” has the same level of attention as basket weaving - nice but historic. #GovDesign
I beg readers not to try and work out why parts of government are being moved between departments. THERE ARE NO LOGICAL REASONS! DECC was made part of BEIS simply because May forgot it existed.
I haven't sold a print in ages :( so here's a little reminder that I'm still here! juliaallum.co.uk/shop/ #prints #posters #illustration
Content-first prototyping, low-fidelity prototypes, and why I like to keep things sketchy for as long as possible. www.linkedin.com/pulse/keep-y...
Keep your designs low fidelity until the thinking is done
There’s a constant battle in content design to hold off higher-fidelity prototyping until we’ve finished thinking and collaborating. Content designers often push for a ‘content first’ approach.
linkedin.com
I’ve helped many many teams develop their design system strategies and what I’ve learned is that good strategies are: - focused - context specific - evidence-based I’ve written a bit about how to build design system strategies you’ll actually be able to deliver: amyhupe.co.uk/articles/des...
How to build a design system strategy you'll actually deliver
Content design and design systems consultant
amyhupe.co.uk
Instead of sending an AI expert to add even more technology, why not send a forms expert to #FixTheForms and find out how much of that paperwork burden is in fact useful and necessary? No doubt you’ll soon be telling us about adding (unnecessary) AI to help whoever reads the 30-plus pages later.
In today’s episode of #FixTheForms, instead of actually fixing the form, someone is throwing AI into a highly confidential interview to deal with 30-plus pages of paperwork Pro tip: fix forms, don’t add complex technology to them instead
I’m quite unconvinced on this. Either a 30-35 page form is actually collecting necessary information - in which case I’d rather it wasn’t filled in using transcription software - or it isn’t, which in case cut down the form.
So many people who aren't blind celebrating the fact an implant/treatment may "restore" sight in blind people. Here's a blind person's take: Really promising for those who want this but some of us actually don't need to be fixed :)
An extra episode of #FixTheForms from @amyhupe.bsky.social today Two pro tips: 1. Don’t used labels inside boxes (also known as placeholder labels) 2. If you’re asking for a name that is different from the name of the person who is filling in the form, say which name you want.
My Dad went to send an In Post parcel today and entered his own details on on the recipient details screen because: - the field labels don’t contain the word “recipient” so he just read “first name” - even if they did, the labels are placeholder text so disappear when you enter information… 1/2
Today's episode of "Fix the forms" is about 'delegated authority'. This happens when someone must legally deal with someone on behalf of someone else. For me, that's as executor for my late mother. Typically, all forms are *nightmares* when you're trying to do them with delegated authority.
In a break from my usual Funding service posts, I’ve written about my other portfolio. And one of my favourite things, Portals! The portal trap cathydutton.co.uk/posts/the-po...
The portal trap
No one likes portals, one-stop shops, single front doors or gateways, so why are they the go-to solution for so many large organisations?
cathydutton.co.uk
Tried Ruby Tandoh’s carrot and tahini soup from “Cook as you are”. It was pretty good hot yesterday, but it’s absolutely delicious cold today. Ideal light meal on a too-hot evening.
The bin lorries were out early today so I didn’t see the name of the one that collected our recycling, but on an errand later I spotted Jumpin’ Jack Trash and Gone With The Bins #BinWin
Friends and followers of Annie Drynan @adrynan.bsky.social, I am very sorry to say that Annie died in her sleep early on Friday morning, having lived with cancer for two years. A strong woman and a well loved old friend.
Had the very sad news today that @adrynan.bsky.social has died. I heard recently that the attempts to deal with her breast cancer had been unsuccessful. I didn’t see her very often but greatly valued her friendship and insights, both during her career in UX and more recently as a historian.
Friends and followers of Annie Drynan @adrynan.bsky.social, I am very sorry to say that Annie died in her sleep early on Friday morning, having lived with cancer for two years. A strong woman and a well loved old friend.
If, like me, you happen to need a bit of a lift then visit quiltsbymarelene.com and enjoy a stunning array of beautiful quilts #QuiltSky
quiltsbymarelene.com
One of the things that really brought a smile to my elderly mother-in-law was hearing what her visitor counts were to her quilting website. Now she's in hospice, so I'm going to try to drive some visitation numbers up quiltsbymarlene.com This is just a fraction of her 50 years of quilting.