Caroline Jarrett

@cjforms.bsky.social

Forms and survey specialist. Always keen to try to answer your questions about making better forms (and if you must, maybe even those about surveys). Effortmark.co.uk

This might be a bit niche, but it’s very annoying hearing of organisations saying “well it’s the law to segregate trans people so hands are tied” when most of them respond to accessibility law with “eh who’s gonna catch us?”

Here a compilation of stupid things library consultants have said to me in solidarity with library pals at Lambeth Libraries where genius consultants has decided that a qualified head of library service post isn't really essential.

In today’s episode of #FixTheForms, @peterkwells.com muses on one of the weirder manifestations of current “signing ceremonies” Note to self: must get “signatures and signing ceremonies” further up the list of posts to prune and tune. On the whole, it’s still ok. The problem is …

peterkwells@peterkwells.com · last wk.

*uses online service to sign forms for a solicitor* *gets offered option to "choose preferred font" for a signature* *wonders what on earth is going on here legally while lodging formal complaint with professional regulator that Wingdings was not an option*

Update on today's #FixTheForms I checked the Companies House Register I'm a verified Person with Significant Control. I'm there TWICE as an Officer of the company and only ONE of those is verified. I don't know whether that makes me 1 in 5 million Good or a Naughty. #GivenUp

Caroline Jarrett@cjforms.bsky.social · 2w ago

In today’s episode of #FixTheForms, I got a typically passive-aggressive email from Companies House. “Nearly 5 million individuals have verified their identities, helping protect businesses and the public from fraud. …

“I could never afford a holiday. I was never going to be able to take my kids to a theme park or the zoo... But for 99p, just in that moment, dipping dippers in tomato ketchup, my kids were not shut out of the world for being poor.” thebeemagazine.com/brands-and-s...

The Power of a Happy Meal

"This was not about nutrition. It was not about filling them up. It was absolutely not about the peace of sharing a meal. It was about belonging in a society that had no place for us."

thebeemagazine.com

This is a great, thoughtful, long read from @bm.wel.by about the location of “digital” in UK government. (I’m still of the view that minsters think that they “did digital” in the 2010s and that if they now consider it at all then it’s as historic)

Benjamin Welby@bm.wel.by · 2w ago

By popular* demand I have added my many words to all the other bits and pieces reflecting on the end of DSIT. *@semanthicc.bsky.social and one other said they were waiting to hear my take.

As many of us wonder what’s happening with what used to be GDS, the “they forgot it existed” explanation is the most plausible one for me. Ministers now focus on “give lots of money to AI techbros”. “Digital” has the same level of attention as basket weaving - nice but historic. #GovDesign

Mark O’Neill 🐻@radiobeartime.com · 2w ago

I beg readers not to try and work out why parts of government are being moved between departments. THERE ARE NO LOGICAL REASONS! DECC was made part of BEIS simply because May forgot it existed.

Instead of sending an AI expert to add even more technology, why not send a forms expert to #FixTheForms and find out how much of that paperwork burden is in fact useful and necessary? No doubt you’ll soon be telling us about adding (unnecessary) AI to help whoever reads the 30-plus pages later.

In today’s episode of #FixTheForms, instead of actually fixing the form, someone is throwing AI into a highly confidential interview to deal with 30-plus pages of paperwork Pro tip: fix forms, don’t add complex technology to them instead

Duncan Weldon@duncanweldon.bsky.social · 3w ago

I’m quite unconvinced on this. Either a 30-35 page form is actually collecting necessary information - in which case I’d rather it wasn’t filled in using transcription software - or it isn’t, which in case cut down the form.

So many people who aren't blind celebrating the fact an implant/treatment may "restore" sight in blind people. Here's a blind person's take: Really promising for those who want this but some of us actually don't need to be fixed :)

Today's episode of "Fix the forms" is about 'delegated authority'. This happens when someone must legally deal with someone on behalf of someone else. For me, that's as executor for my late mother. Typically, all forms are *nightmares* when you're trying to do them with delegated authority.

Tried Ruby Tandoh’s carrot and tahini soup from “Cook as you are”. It was pretty good hot yesterday, but it’s absolutely delicious cold today. Ideal light meal on a too-hot evening.

Had the very sad news today that @adrynan.bsky.social has died. I heard recently that the attempts to deal with her breast cancer had been unsuccessful. I didn’t see her very often but greatly valued her friendship and insights, both during her career in UX and more recently as a historian.

Terry O'Connor@osteoconnor.bsky.social · last mo.

Friends and followers of Annie Drynan @adrynan.bsky.social, I am very sorry to say that Annie died in her sleep early on Friday morning, having lived with cancer for two years. A strong woman and a well loved old friend.