Burnham promises action for consumers to help ease cost-of-living squeeze

The Prime Minister said the cost of living ‘continues to weigh heavily on so many people’s lives’.

independent.co.uk

Britons taking ‘drastic action’ such as sleeping in kitchen to cope with heat

A study found other people had to use makeshift solutions like taping tin foil, cardboard, or damp sheets to windows.

standard.co.uk

Less than 2% of rents affordable for benefit claimants, report warns

People are being forced into a ‘cycle of debt, poverty and homelessness’, a charity chief said

the-independent.com

Estimated quarter of homeowners had problems with recent repair jobs – survey

Some 4.8 million households dealt with issues ranging from living with unsafe work to dealing with stressful disputes, Citizens Advice found.

independent.co.uk

Millions of British tourists suffered package holiday problems in last year

One holidaymaker said she received no on-site support from their operator, causing them considerable stress

independent.co.uk

Almost half of private renters faced rule-breaking letting agents

Many rogue agents are operating delivering “rock-bottom” service, Citizens Advice warns

independent.co.uk

Cheaper theme park tickets and children's meals as VAT to be cut for some attractions this summer

Chancellor Rachel Reeves made a series of announcements aimed at relieving cost-of-living pressures.

bbc.co.uk

Building healthier foundations: How to improve access to healthy housing for all

Report funded by the Health Foundation exploring the links between housing and health

citizensadvice.org.uk

British Gas to pay customers compensation over forced prepayment meter scandal

British Gas apologies for controversy in which debt agents working on its behalf had broken into the homes of vulnerable customers to fit prepayment energy meters

mirror.co.uk

What an empty car park says about one of the UK's poorest areas

The BBC has been speaking to people living in one of England's poorest communities.

bbc.co.uk

My landlord evicted me — the Renters' Rights Act couldn't come sooner

'I've taken money out of my savings just to cover myself.'

metro.co.uk

itv.com

‘Awful April’ looms for British households with council tax and water bill hikes

Charities have shared some tips for people to save money

independent.co.uk

Universal credit: Why it may not be fit for the future

Can Universal Credit and the work and benefits system more generally reshape itself to meet a new reality?

bbc.co.uk

Citizens Advice giving ‘crisis support’ every 30 seconds ahead of bill rises

The charity warned the figures indicated how many household budgets had already ‘gone beyond breaking point’.

independent.co.uk

Postal workers 'told to neglect hospital letters in favour of parcels'

Royal Mail boss Daniel Kretinsky said he was 'deeply sorry' and said the quality of service 'is not where we want it to be'.

dailymail.co.uk

UK energy: about 14m households getting ‘below-average’ service

Ecotricity ranked top in Citizens Advice survey, followed by Outfox, Octopus and Co-operative

theguardian.com

Royal Mail criticised as first-class stamp price rises to £1.80 despite ‘failing service’

Company attacked for ‘forcing people to dig deeper into their pockets’ as second-class stamps increase to 91p

theguardian.com

AI contributes to spike in fashion sales complaints to Citizens Advice

The advisory service said it was helping a consumer with a fashion purchase every seven minutes.

independent.co.uk

FCA wants buy now, pay later sector to ‘thrive’ as firms prepare for regulation

The sector will come under the Financial Conduct Authority’s regulation from July 15 2026.

standard.co.uk

Royal Mail delivered Christmas letters and parcels late to about 16m people

‘No light at the end of the tunnel for consumers’ as 2025 figure is 50% higher than previous year, says Citizens Advice

theguardian.com

Half a million heat network customers to receive Ofgem protection...

New rules will bring heat network customers in England, Scotland and Wales more closely in line with those on traditional gas and electricity.

dailymail.co.uk

Four ‘simple’ home switches to slash energy bill by £210 this year

A few simple tweaks at home could save you a surprising amount on your bills.

express.co.uk

More than 400,000 people sought debt help from Citizens Advice in 2025

Around 13,300 people have already turned to the charity for help with debt in the first working week of 2026.

the-independent.com

Counterfeit gifts sold for Christmas, expert's guide to refunds

Christmas shoppers could be unknowingly buying fake and potentially dangerous gifts this festive season

mirror.co.uk

Turning the Tide or Treading Water? Living Standards After the Budget

After the government’s key announcements and the recent Autumn Budget, we’ll explore what those decisions mean for households and families.

eventbrite.co.uk

DWP issues update on major changes for parents who claim Universal Credit

The Government has announced its new scheme to try and lift children out of poverty

manchestereveningnews.co.uk