Cliff

@ctgilley.bsky.social

Former lawyer and tech product manager, currently advisor/consultant for product teams with Gartner. Craft cocktail, wine, and beer aficionado, TTRPG and video game enthusiast, horror and comic book fanatic.

[1/9] Good #communication is hard, but it's especially important for #productmanagers. What makes comms "good" has been something I've had on my mind lately. In most contexts, effective communication requires some combination of (1) clarity/conciseness, (2) completeness, and (3) politeness/politics.

You know how in finance there’s the idea that all of the stock market is a giant algorithm that uses all available info to pronounce the truth about the economy? It’s not surprising, I guess, that people view a different algorithm—that uses all available info to make text—as a truth-machine.

Continuous discovery and R&D isn’t just to validate the next feature. It should deepen your understanding of your problem space, your business opportunity, your segmentation and user behaviors. All of those inform your strategy and creates horizons for your product.

Another good article, this time from @mipsytipsy.bsky.social, about Brian Chesky's Airbnb story and how he put all the blame on the dysfunctional organisation he created, and then praised himself for learning basic management practices on the job. Founder mode indeed 🤢 charity.wtf/2024/12/17/f...

“Founder Mode” and the Art of Mythmaking

I’ve never been good at “hot takes”. Anyone who knows anything about marketing can tell you that the best time to share your opinion about something is when everyone is all worked up about it. Hot …

charity.wtf